JRPass ltd

image
2.40
Based on 20 Reviews

5

30.00%

4

0.00%

3

10.00%

2

0.00%

1

60.00%
About JRPass ltd

Tags
Contact Info

You need to Login first to submit your review.

image
Sanne
NL

After I purchased I saw the trustpilot… After I purchased I saw the trustpilot reviews and I got scared, but the tickets were there - as promised - the day after I ordered them (the Netherlands). Everything was complete and fine and clearly communicated from begin till end. Would surely buy again here!

image
Heather Dratler
GB

The JR Pass is exceptionally not worth… The JR Pass is exceptionally not worth it. Besides not actually being much (if at all) of a savings, the process to get it is asinine, inefficient and overly complicated. Good luck trying to pick it up in Japan, too - be prepared for lines that are 2 hours or longer, worse when they are short staffed (which they often are). There are multiple JR offices/counters at each train station and each offer partial services but will mostly just send you somewhere else for what you actually need. If you ever do finally get through to the correct counter, don’t expect any help from their rude staff. Dealing with JR Pass was the absolute worst part of our experience in Japan and I highly encourage you to avoid it at all costs.

image
Brett Eldershaw
AU

Failure of responsibility JR Pass failed to collect and pass on the required information for the package (family of 5 so a high transaction value) to be cleared by South Korean customs. As a result the package was delayed and consequently arrived after we'd left the country. If we'd cancelled the order we lose 20% so I managed through the kindness of strangers to get it rerouted, delivered, picked up and sent to another address. If your service is sending packages around the world, at least know what the requirements are for the country it's being sent to! Highly stressful to say the least and we still have to hope the package turns up!

image
Rebecca
JP

Positive experience Has a wide range of JR passes available on that website which are all easy to purchase. The passes arrived a few days after I ordered them as expected and exchanging them in Japan was very straightforward.

image
David Lane, MD
CA

SCAM MIDDLEMAN PRETENDING TO BE… SCAM MIDDLEMAN PRETENDING TO BE OFFICIAL SITE! When I tried to book my seats, I discovered the real site for JR Rail Pass (I was not able to book seats, as I had not ordered from the real site).....so frustrating!! Trying to get my money back now

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow