Smooth, fast and professional service, worthy of a real and honest review I feel a moral duty to inform other website visitors that the site is completely legal and authentic. In fact I was really scared because of some negative reviews here at Trustpilot. The site completely fulfills its mission and provides the advertised service - it sells vouchers for Japan Rail Passes, foreigners are supposed to exchange for the real ones, when they arrive in Japan. This is a standard procedure for non-Japanese residents. I bought 2 vouchers on May 17th. The next day I was informed they were handed to FedEx. On May 18th I received them in my mailbox. So... no problems. Everything was exceptional. Besides that... the page is full of useful and informative articles. Highly reccomend.

Not the best, yet fair Absolute scam. We paid two 14-day passes and they told us they would ship them to our hotel in Tokyo. We never got them and they are not even replying to emails anymore. Absolute scammers, never buy from this company, they are just a middleman!!! EDIT: AFTER A WEEK OF NOT RESPONDING TO EMAILS AND US HAVING SENT MULTIPLE MESSAGES TO PLEASE REFUND US, THEY MADE A 100% REFUND ALSO WITH SHIPPING COSTS.

Failure of responsibility JR Pass failed to collect and pass on the required information for the package (family of 5 so a high transaction value) to be cleared by South Korean customs. As a result the package was delayed and consequently arrived after we'd left the country. If we'd cancelled the order we lose 20% so I managed through the kindness of strangers to get it rerouted, delivered, picked up and sent to another address. If your service is sending packages around the world, at least know what the requirements are for the country it's being sent to! Highly stressful to say the least and we still have to hope the package turns up!

If there is NEGATIVE i provalybwould… If there is NEGATIVE i provalybwould have guven this company! BEWARE!! Do not buy from this conpany if you dont want to have a HEADACHE. I bought $602 worth of green car and servixe 11/02/2022 and received email containing the link after 24H which is fine. Link for UPS has been “Label Creation” only for 15 days and although already in the process for disputing this amount to get my money back still very unhappy with this company. Please do not buy any service at all from this company. Now i have ti buy another set to Japan Rail Pass from another conoany and hopefully get my refund from this company

Order with confidence! Hard to tell which service in UK is legit as the official Japanrailpass.net site doesn’t provide weblinks for official 3rd party global resellers and the reviews for the usual Google sites seem to vary A LOT! Decided to go with JRPASS.COM *only* because they had an active forum. Ordered the passes (in London) and received the jrpass within 2 days! Slightly more expensive, but when you are parting with over £400 for a rail pass, an extra £10 was worth it. Definitely recommend if you are new to this.