Buget Air Stole $358.78 from me I bought 3 one way tickets from Guadalajara, Mexico to Seattle, WA. These 3 tickets included 3 carry bags & 1 checked in bag. They canceled the checked in bag, but I never saw the email canceling it. When I got to the airport, I found out they never told Volaris about any of the baggage. I tried to convince Volaris and showed them my confirmation from Budget Air to no avail. They said I had to talk with them.. I spent around $358.78 to get the 3 carryon bags and 1 checked bag so I could get on my flight. When I talked with them after my flight, they were unwilling to accept any responsibility.

Fraud team don't take tickets from… Fraud team don't take tickets from them. Not able to contact them my flight is cancelled due to whether . When I contact with airlines they told only ticket agent can give reschedule and refund . But there is no way to contact them I mailed them but no response.. They don't provide contact number anywhere fraud team

Hassle free and seamless process Hassle free and seamless process. Very efficient, well done!

IRRESPONSIBLE AND UNRESPONSIVE They are not responsible and not resposive. Their website which has glitch made duplicate bookings and they have not returned my money for the duplicate booking since eleventh of april 2024. On the eleventh of April,sfter booking two return air tickets to Manila Colombo with "AirAsia" on your website I entered my credit card details and bank confirmation code to pay.I saw the messages telling me that; "This translation takes a few minutes. please wait". I had waited for nearly twelve minutes and the payment was not confirmed.Out of the frustration of long unusual delay, I changed my mind to proceed with further booking with your website and log out. Later, when I checked my emails, I noted two emails of booking confirmation with the two reference numbers.I was disappointed to see two different duplicate confirmations with double payments.

WORST EXPERIENCE WORST EXPERIENCE : I contact customer service to change the passenger's name (error when ordering). Budget Air tells me that it is not impossible to do that, according to the company's rules. We therefore contacted the airline company which agreed to do the modification (orally and via chat). We sent the chat transcription as a proof to BudgetAir that the company was ok to make the modification and that now it was up to BudgetAir to contact them. However, BudgetAir never wanted to correct the name, claiming that it was not a written statement, even though the company's consultant confirmed to us that what was said by the chatbox was declaration office. But this was never enough for BudgetAir which did not even try to contact the company. So we had to buy an other flight ticket (€800). First and last experience with Budget Air!