Great Service Great prices, very responsive to questions, and they always keep me up-to-date with itenerary changes.

The process was easy with friendly … The process was easy with friendly customer services. The prices are much more than a few other vendors.

Reliable service Reliable service, If the driver doesn’t have to stop for anyone else. When I used the service other customers we stopped for were not ready, still packing but he was very patient and waited for them. More patient than I would have been!

Overall experience not that great! When we booked our cruise online it specifically says we each get a choice of Mai Tai, specialty drink or house wine with our purchase. We had a choice of champagne & some sort of fruit drink. The drinks were just ok. When we asked the waiter & showed him what our voucher says about the package we purchased he said that the company changed it and he's not sure why it still showed up online. He also went and asked his manager what they could do for us. Needless to say it's not our fault. What a good management would do is to give us those drinks that they now charge about $9 each. The waiter came back and said that his manager said no. The manager didn't even come out & apologize himself!! While the sunset viewing up on the deck is really beautiful, I'm certain other tours could offer a much better customer service than Majestic Cruise!! It's our first time with them & our last! Our concern isn't too hard & could be handled easily. This cruise isn't cheap so we expect great service & food which by the way, only the chicken & catch of the day are really decent. The meatballs, pork & dessert are not good at all. There's nothing special about the salad either. Don't waste your money here. We would have given them 2 Stars, but thanks to the beauty of nature with the sunset viewing, they were saved & got 3 stars. We were told by different people we've met during our trip that the Star of Honolulu is THE one! We read up the reviews & we're excited to do that when we go back.

satisfied I booked most of our adventures through VELTRA. It made it nice and convienent to keep track of what we were doing from the emails they sent of reminders, etc. I will definitely use them again.