Very Good service! I am very pleased with this service and the people in the Holiday Inn Airport North were very friendly and helpful! Great experience. Thank you so much for making it a very pleasant experience! I wish we had more business like this!

unacceptable experience. While I do admit we arrived a bit late for our initial shuttle to airport we were in line for the next available shuttle. A family who was staying at the hotel was allowed to go before us on the next shuttle. That family took up the entire room in that shuttle so we were told to wait for the next one. I paid for the reservation the night before but we were never asked if we had a reservation. Since we didn't stay at the hotel I guess we weren't as important as the family that stayed there.

the rate was good, but you get what you pay for. Not good. when we got to the lot, we were told it was full, they arranged for us to park at another hotel next door. Had to make a U turn in very busy traffic street, park and then drag the luggage all the way back to original Crown Plaza hotel. On the return, the driver dropped us off at the entrance to the lot and we had to drag our luggage to car.

Awesome So much cheaper than airport parking. Very convenient as well as I have used this service over 10x times and always satisfied.

I wrote a review in January and got a reply 3 years later I wrote a review in January, 2015 and today (almost 3 years to the date), I received a replay apologizing. You can't be serious. I wouldn't recommend you to desperate people looking to get away during a missile attack.