Fraud City! My daughters senior trip was cancelled due to Covid & NOONE from here grade, including us, has received a refund from them yet! Not even an email/call/text that they’re working on it or any updates whatsoever. Im starting to believe these reviews that this company is a fraud. If we don’t get our money back soon I’m calling my attorney.

There were cockroaches in our room and… There were cockroaches in our room and we had to kill them, there wasn’t enough towels in our room and the bedding wasn’t adequate, also the taxis were a lil rough

Simply the Best Simply the Best! Unbelieveable experience! Everything from transportation, check in and the coordinated events went without a hitch. Can't say enough good things about the comfort level we had knowing that Debbie Birecki and the staff had everything under control. I would highly recommend Grad City to anyone who wants the perfect senior trip! Thanks for all the hard work that you made look easy!!!! AAA+++

currently waiting at the Detroit… currently waiting at the Detroit airport for a trip zero communication we see grad City shirts but no one is helping at all flight is delayed we'll keep everybody updated not impressed so far.

Gradcity Horrible!!! We booked with a recent trip to the Bahamas. We paid our trip in full and one month before the trip we were notified that we owed $230. When I called I got a very rude representative who told me it was because we only had 3 boys in the room. This was not our choice, the boys were all friends so we decided not to select roommates they were assigned rooms by Gradcity. Everyone else got 4 person rooms at no extra charge. The kicker is that when the boys arrived the "three person" room was a queen bed and a cheap cot! They paid collectively $690 extra for a cot to sleep on for 5 days. And by the way, the assurance we got at the initial meeting that Gradcity would be there if we had any problems was a joke as well. it took me 2 days to contact a Gradcity rep. (no one EVER even picked up the phone). When I finally contacted someone he told me he had no control over what the hotel did but would look into it. He NEVER called me back. I called several times afterwards and never could get in touch with anyone. I wonder what I would have done if there had been an emergency and I couldn't get in touch with someone at Gradcity?!!! These are the same people who said they would keep a close watch over our kids and be there for anything we needed! Needless to say, I am disputing the charges and I strongly urge anyone to think twice before booking with this group.