Major shipping delays and no communication I placed an order on 9th April. It still hadn’t been sent a week later on 16th April so I followed up and they told me they are experiencing unforeseen shipping delays but it should be sent out by the end of that week. This never happened, and I continued to follow up over the next two weeks. Once again they told me the order should be sent soon and it should arrive by the end of the month. At the time of writing this, on 28th April, it has been a week since I heard anything from the customer service reps, and the order still hasn’t been dispatched. So 20 days after placing my order, still no delivery in sight.

Durable Gear in Patagonia I've been using Patagonia gear for my outdoor adventures and I'm consistently impressed by the quality and durability. Their commitment to sustainability makes me feel good about my purchases. The equipment perform well in the tough conditions and the cs team is responsive. It deserves a good review.

Patagonia has NO consistency with… Patagonia has NO consistency with sizes. One item, a person is a small. Another item, a large. This reveals Patagonia is outsourcing. Terrible consistency. My well known family would buy all the women this product for Christmas. NOT ANY MORE. Jacket was cheap cheap wrong size.

For their mistake,they have no… For their mistake,they have no remorse,want you to jump through hoops.I didn't, I got money back no return,as should be,if it's their mistake.they will no longer do business with me. That's just fine,REI,has never led me wrong.Walmart has better costumer service than Patagonia.Never an apology,just bully you to jump through hoops.Worst costumer service ever.they suck.Im so glad they 86 Ed a person who would never shop there again anyway.

Rarely i give 5 stars but i was treated… Rarely i give 5 stars but i was treated very well from Patagonia in USA. unfortunatly in europe (italy) the selling system isnt as good as in the States. Thje shop in Santa monica has very good employers.