great tours for first timers we took 2 tours with the Miami tour company - a half day tour around Miami and a day trip to Key West. Both went well and without a hitch. The only reason i scored 4 stars instead of 5 was that in both tours, info about stops and comfort breaks would have been nice to know before the trip. on the city tour, advance info on the lunch stop area would have been nice. on the key west tour, we stopped at a maccas in the morning but went straight back at night. info like that would have been handy in planning our day better, that's all.

Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.

Bus Tour was good, boat tour not so much Got on the bus bus at the Marriott and the tour was good overall - got a good overview of Miami and learned about some of the history. After the bus tour, we were dropped aff at the pier. Had to stand in line to get boat tickets (they were prepaid but you had to stand in line anyway). The boat tour was very short. On the outbound piece, we learned who loved in all the homes, on the inbound ride, there was really nothing left as we covered everything on the outbound ride. Very short boat tour, literally went a few miles, turned around and returned. Good overall but would skip the boat tour.

WORST BUS TOUR EVER DRIVER WAS A SMART ASS, WAS NOT VERY INFORMATIVE. ITEMS THAT SHOULD BE PASSED OUR REWUIRED ASKING, IE TOUR MAPS. BOAT TOUR WAS VERY GOOD!

Very efficient, great staff Our trip to Key West was enjoyable, the bus picked us up at our hotel on time, during the trip our host was very informative, the only negative was that my husband was disappointed that we were unable to stop on the bridge to get a decent photo. Apart from that we can't fault the company they were excellent