WORST BUS TOUR EVER DRIVER WAS A SMART ASS, WAS NOT VERY INFORMATIVE. ITEMS THAT SHOULD BE PASSED OUR REWUIRED ASKING, IE TOUR MAPS. BOAT TOUR WAS VERY GOOD!

Excellent driver, very fun I booked the tour online hoping to be blown away but I was a little disappointed. The tour was guided by a very fun and upbeat driver, I forgot his name... but he was very fun. The tour was not worth 54 USD, which in fact cost me 61 cad. We were unable to make a stop to see Versace Mansion, we did not stop at the market place either. I invited a few friends on the tour and they were also disappointed. At the end of it all I was able to learn about Miami and the tour guide was lots of fun.

Misinformed No one informed me of the exact location for bus boarding, and each time I sought direction I was given a different place. I walked to somemany different places for Big Bus, and the stop signs are misleading since there are so many different Big Buses.

Very efficient, great staff Our trip to Key West was enjoyable, the bus picked us up at our hotel on time, during the trip our host was very informative, the only negative was that my husband was disappointed that we were unable to stop on the bridge to get a decent photo. Apart from that we can't fault the company they were excellent

Tour started out well, ended badly. We enjoyed visiting the Everglades (even with a light shower). But there was only one restaurant at that site and we really didn't have time for lunch. Next, we were dropped downtown for the second boat trip around Miami and Miami Beach. Again, no time for lunch. At the end of this trip, however, we were told that we'd have to wait over 90 minutes for another driver to return us to our hotels (ours was in Miami Beach). Yes, at 4PM we would have had time for "lunch," but now it was approaching dinner. We were tired and didn't need to stroll around the shops for over 90 minutes, so we took a cab back to our hotel. I trhin you should have allowed time for lunch (on own) in the downton area where a number of restaurants/fast food places were. Then, had the tour take the next boat tour (3:30 or 4:00 I believe). At the end of that tour, bring them back to their hotels. I spent much of my career as a meeting planner. That's how I would have scheduled it. Mark Jorgensen, Anaheim Hills, CA