Bus tour was great, boat tour was disappointing. Cindy and I had taken both tours last March, 2013 and were very pleased. Then with my mother-in-law and son in tow in May 2014, we repeated the same two tours. The bus tour was very good. However, the boat tour was very disappointing as the annotation was very sparse (I would say less than 20% of the previous trip) and the narrator was very difficult to understand. The trip did not go down cruise ship mooring passage.

avoid the open bus tour avoid the open bus tour , tree branches across the street aren’t cut and i cut my head and eye and several other people were whipped by branches too low for a open top bus ( even with ducking ) health and safety hazard should not be running whilst they are like that , came home with a big cut on my scalp

Very efficient, great staff Our trip to Key West was enjoyable, the bus picked us up at our hotel on time, during the trip our host was very informative, the only negative was that my husband was disappointed that we were unable to stop on the bridge to get a decent photo. Apart from that we can't fault the company they were excellent

great tours for first timers we took 2 tours with the Miami tour company - a half day tour around Miami and a day trip to Key West. Both went well and without a hitch. The only reason i scored 4 stars instead of 5 was that in both tours, info about stops and comfort breaks would have been nice to know before the trip. on the city tour, advance info on the lunch stop area would have been nice. on the key west tour, we stopped at a maccas in the morning but went straight back at night. info like that would have been handy in planning our day better, that's all.

They were hospitable and accommodating… They were hospitable and accommodating to a family of 6 although there was a slight mishap in their booking. Website may need a little tweaking.