Great trip, learned many things The bus tour was excellent; the boat trip was okay. The speaker on the boat spoke too fast and was difficult to understand. We were able to see many things we would have missed on our own. They were on time and picked us up in front of our motel. Very nice coach. Lots of visibility and clean.

Miami Tour Company Experience The owner of Miami Tour Company reached out to apologize for their partners behavior and offered a refund as well as ride with another partner who takes covid a bit more serious. I wasn't able to take that boat ride due to weather conditions before leaving Miami. Miami tour company does not adhere to Covid guidelines!! Their reasoning the city of Miami doesn't make us so we do things the American way, which I was told, is people over profits. Daily their boats are packed to the max if not more. No room to social distance. Then they make jokes about, once you start drinking, the masks will come off! They are hosting super spreader boat cruise. Sail at your own risk!!

Misinformed No one informed me of the exact location for bus boarding, and each time I sought direction I was given a different place. I walked to somemany different places for Big Bus, and the stop signs are misleading since there are so many different Big Buses.

Tour started out well, ended badly. We enjoyed visiting the Everglades (even with a light shower). But there was only one restaurant at that site and we really didn't have time for lunch. Next, we were dropped downtown for the second boat trip around Miami and Miami Beach. Again, no time for lunch. At the end of this trip, however, we were told that we'd have to wait over 90 minutes for another driver to return us to our hotels (ours was in Miami Beach). Yes, at 4PM we would have had time for "lunch," but now it was approaching dinner. We were tired and didn't need to stroll around the shops for over 90 minutes, so we took a cab back to our hotel. I trhin you should have allowed time for lunch (on own) in the downton area where a number of restaurants/fast food places were. Then, had the tour take the next boat tour (3:30 or 4:00 I believe). At the end of that tour, bring them back to their hotels. I spent much of my career as a meeting planner. That's how I would have scheduled it. Mark Jorgensen, Anaheim Hills, CA

WORST BUS TOUR EVER DRIVER WAS A SMART ASS, WAS NOT VERY INFORMATIVE. ITEMS THAT SHOULD BE PASSED OUR REWUIRED ASKING, IE TOUR MAPS. BOAT TOUR WAS VERY GOOD!