Bus tour was great, boat tour was disappointing. Cindy and I had taken both tours last March, 2013 and were very pleased. Then with my mother-in-law and son in tow in May 2014, we repeated the same two tours. The bus tour was very good. However, the boat tour was very disappointing as the annotation was very sparse (I would say less than 20% of the previous trip) and the narrator was very difficult to understand. The trip did not go down cruise ship mooring passage.

Misinformed No one informed me of the exact location for bus boarding, and each time I sought direction I was given a different place. I walked to somemany different places for Big Bus, and the stop signs are misleading since there are so many different Big Buses.

Nice Went on both the bus tour and boat tour. Our favorite was the bus tour boat ho hum. James the bus driver very knowledgeable whatever I asked him always a positive response. We would definitely recommend the bus tour to all our family and friends. I would go on another tour in the near future will have to see next time were on vacation.

They were hospitable and accommodating… They were hospitable and accommodating to a family of 6 although there was a slight mishap in their booking. Website may need a little tweaking.

Very efficient, great staff Our trip to Key West was enjoyable, the bus picked us up at our hotel on time, during the trip our host was very informative, the only negative was that my husband was disappointed that we were unable to stop on the bridge to get a decent photo. Apart from that we can't fault the company they were excellent