Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.

Could have been better! Took the ' Day trip to Key West' tour from Miami . This gave us 6 hours in Key West which was fine. However the Coach provided was extremely uncomfortable and not of an acceptable standard in view of the 7-8 hours travel time. The coach was also 100% full and our enjoyment was further compromised by being surrounded by a group of teenagers who for the most part misbehaved throughout - particularly on the return journey. We also took the 'Original Miami Tour' which was in fact excellent.

Everglades Miami Tour Company delivered what they promised. We have a wonderful day visit Aligator show and a boat tour in Miami.

Miami Tour Company Experience The owner of Miami Tour Company reached out to apologize for their partners behavior and offered a refund as well as ride with another partner who takes covid a bit more serious. I wasn't able to take that boat ride due to weather conditions before leaving Miami. Miami tour company does not adhere to Covid guidelines!! Their reasoning the city of Miami doesn't make us so we do things the American way, which I was told, is people over profits. Daily their boats are packed to the max if not more. No room to social distance. Then they make jokes about, once you start drinking, the masks will come off! They are hosting super spreader boat cruise. Sail at your own risk!!

Too little time for " lunch break" we were left behind and chasing the bus for half the time Touches upon key must see areas. There were options to chose from which I found out towards the end of the tour, could've extended if I had known earlier. Over all, friendly staff