Very efficient, great staff Our trip to Key West was enjoyable, the bus picked us up at our hotel on time, during the trip our host was very informative, the only negative was that my husband was disappointed that we were unable to stop on the bridge to get a decent photo. Apart from that we can't fault the company they were excellent

Excellent driver, very fun I booked the tour online hoping to be blown away but I was a little disappointed. The tour was guided by a very fun and upbeat driver, I forgot his name... but he was very fun. The tour was not worth 54 USD, which in fact cost me 61 cad. We were unable to make a stop to see Versace Mansion, we did not stop at the market place either. I invited a few friends on the tour and they were also disappointed. At the end of it all I was able to learn about Miami and the tour guide was lots of fun.

Good tour We got picked up a bit late. We we're waiting outside our hotel for about 10 minutes for the bus. We also got picked up late from bayside market and it was raining so we were getting wet.

Misinformed No one informed me of the exact location for bus boarding, and each time I sought direction I was given a different place. I walked to somemany different places for Big Bus, and the stop signs are misleading since there are so many different Big Buses.

avoid the open bus tour avoid the open bus tour , tree branches across the street aren’t cut and i cut my head and eye and several other people were whipped by branches too low for a open top bus ( even with ducking ) health and safety hazard should not be running whilst they are like that , came home with a big cut on my scalp