great tours for first timers we took 2 tours with the Miami tour company - a half day tour around Miami and a day trip to Key West. Both went well and without a hitch. The only reason i scored 4 stars instead of 5 was that in both tours, info about stops and comfort breaks would have been nice to know before the trip. on the city tour, advance info on the lunch stop area would have been nice. on the key west tour, we stopped at a maccas in the morning but went straight back at night. info like that would have been handy in planning our day better, that's all.

Could have been better! Took the ' Day trip to Key West' tour from Miami . This gave us 6 hours in Key West which was fine. However the Coach provided was extremely uncomfortable and not of an acceptable standard in view of the 7-8 hours travel time. The coach was also 100% full and our enjoyment was further compromised by being surrounded by a group of teenagers who for the most part misbehaved throughout - particularly on the return journey. We also took the 'Original Miami Tour' which was in fact excellent.

They were hospitable and accommodating… They were hospitable and accommodating to a family of 6 although there was a slight mishap in their booking. Website may need a little tweaking.

Too little time for " lunch break" we were left behind and chasing the bus for half the time Touches upon key must see areas. There were options to chose from which I found out towards the end of the tour, could've extended if I had known earlier. Over all, friendly staff

Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.