Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.

They were hospitable and accommodating… They were hospitable and accommodating to a family of 6 although there was a slight mishap in their booking. Website may need a little tweaking.

Bus Tour was good, boat tour not so much Got on the bus bus at the Marriott and the tour was good overall - got a good overview of Miami and learned about some of the history. After the bus tour, we were dropped aff at the pier. Had to stand in line to get boat tickets (they were prepaid but you had to stand in line anyway). The boat tour was very short. On the outbound piece, we learned who loved in all the homes, on the inbound ride, there was really nothing left as we covered everything on the outbound ride. Very short boat tour, literally went a few miles, turned around and returned. Good overall but would skip the boat tour.

Bus tour was great, boat tour was disappointing. Cindy and I had taken both tours last March, 2013 and were very pleased. Then with my mother-in-law and son in tow in May 2014, we repeated the same two tours. The bus tour was very good. However, the boat tour was very disappointing as the annotation was very sparse (I would say less than 20% of the previous trip) and the narrator was very difficult to understand. The trip did not go down cruise ship mooring passage.

WORST BUS TOUR EVER DRIVER WAS A SMART ASS, WAS NOT VERY INFORMATIVE. ITEMS THAT SHOULD BE PASSED OUR REWUIRED ASKING, IE TOUR MAPS. BOAT TOUR WAS VERY GOOD!