Good tour We got picked up a bit late. We we're waiting outside our hotel for about 10 minutes for the bus. We also got picked up late from bayside market and it was raining so we were getting wet.

Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.

Too little time for " lunch break" we were left behind and chasing the bus for half the time Touches upon key must see areas. There were options to chose from which I found out towards the end of the tour, could've extended if I had known earlier. Over all, friendly staff

Could have been better! Took the ' Day trip to Key West' tour from Miami . This gave us 6 hours in Key West which was fine. However the Coach provided was extremely uncomfortable and not of an acceptable standard in view of the 7-8 hours travel time. The coach was also 100% full and our enjoyment was further compromised by being surrounded by a group of teenagers who for the most part misbehaved throughout - particularly on the return journey. We also took the 'Original Miami Tour' which was in fact excellent.

avoid the open bus tour avoid the open bus tour , tree branches across the street aren’t cut and i cut my head and eye and several other people were whipped by branches too low for a open top bus ( even with ducking ) health and safety hazard should not be running whilst they are like that , came home with a big cut on my scalp