Miami City Tour Review Excellent customer service. We had a party of six arriving night before tour. Flight for two of them was cancelled at last minute so they could not make tour. With one phone call to the tour company the ticket prices were refunded back to credit card. Pretty good tour. Easy to understand the narrator. Not always able to tell which building or item was being described but interesting information.

Excellent driver, very fun I booked the tour online hoping to be blown away but I was a little disappointed. The tour was guided by a very fun and upbeat driver, I forgot his name... but he was very fun. The tour was not worth 54 USD, which in fact cost me 61 cad. We were unable to make a stop to see Versace Mansion, we did not stop at the market place either. I invited a few friends on the tour and they were also disappointed. At the end of it all I was able to learn about Miami and the tour guide was lots of fun.

Bus Tour was good, boat tour not so much Got on the bus bus at the Marriott and the tour was good overall - got a good overview of Miami and learned about some of the history. After the bus tour, we were dropped aff at the pier. Had to stand in line to get boat tickets (they were prepaid but you had to stand in line anyway). The boat tour was very short. On the outbound piece, we learned who loved in all the homes, on the inbound ride, there was really nothing left as we covered everything on the outbound ride. Very short boat tour, literally went a few miles, turned around and returned. Good overall but would skip the boat tour.

They were hospitable and accommodating… They were hospitable and accommodating to a family of 6 although there was a slight mishap in their booking. Website may need a little tweaking.

Could have been better! Took the ' Day trip to Key West' tour from Miami . This gave us 6 hours in Key West which was fine. However the Coach provided was extremely uncomfortable and not of an acceptable standard in view of the 7-8 hours travel time. The coach was also 100% full and our enjoyment was further compromised by being surrounded by a group of teenagers who for the most part misbehaved throughout - particularly on the return journey. We also took the 'Original Miami Tour' which was in fact excellent.