Big time scam don’t buy very bad… Big time scam don’t buy very bad customer service and you don’t get any money for lost baggage doesn’t matter what proves you had submitted them.

I recently traveled from the US thru… I recently traveled from the US thru Canada on my way to Manila Philippines for my retirement. Much to my dismay Air managed to loose my luggage for the connecting flight. I filed a claim with Blue Ribbon Bags and in less than 10 hours they were able to locate and confirm that my luggage was found at the Manila Airport, of course it came on A later flight than the one I was on. This service to me was well worth the 10 or so dollars I spent. I HIGHLY recommend them for anyone traveling especially outside of the Continental United States.

The Absolute Worst !! The Absolute Worst !!! Don’t not use this company Purchased bag protection when booking online with aunt betty. Was very misleading. You get no terms presented to you during the process and no indication that the protection is with a 3rd party. Baggage was not loaded onto the plane Everything is set up to screw you !! You have to notify them within 24hrs. Every interaction is set up to fail you. Every email / text is full of additional terms that basically void their responsibility within a extremely limited timeframe or any wrong information provided Also note that they do not provide what is stated. When booking it states $1000 payment if bag is “not returned to you within 96hrs”. Today I received an email stating that the my case is closed as my bag has landed in Heathrow which is 400miles from when I am as Heathrow was not my final destination. What a joke They state it’s not their responsibility to get the bag to you !! Pure Scam !!!!

Saved my Job! I am so thankful my luggage was handled through Blue Ribbon. I’d unfortunately lost my luggage with essential work equipment inside and that made me paranoid about losing my job. BRB team saved me!! Within a span of one day that notified me that they found my luggage. Their service is a huge 10/10.

Tested and passed with flying colors! Have been selling Blue Ribbon Bags with confidence, as I was eager to support a company that would help alleviate the trauma of lost baggage. That confidence was recently put to a test when one piece of my client's luggage (yes, I'm a travel agent) didn't arrive in Athens. It took a total of two days and constant status update from Blue Ribbon (nothing from the airline), but the luggage was eventually recovered and delivered to the client's hotel. It was a very good experience knowing that someone was actively searching and monitoring the situation. Talk about peace of mind! I will continue to rave about their services!