Shocking Shocking. Our bags never turned up after an awful flight from Toronto to Manchester, took 5 days for my partner's bag to arrive at the house and because it arrived in Manchester after 3 days and then took 2 days to deliver we were due 0 compensation and all the belongings and bag is destroyed. Absolute joke not worth paying whatsoever.

AVOID booking service with them at any… AVOID booking service with them at any cost. My luggage was delayed for more than 3 days to arrive and they didn’t even bother to assist/compensate. There is no contact except from a bot and they don’t reply in emails. Pure rubbish.

JUST --- A --- SCAM. JUST --- A --- SCAM. Don't even think about it. You will waste your time and money. As soon as you run into a problems, they will try their absolute best to dismiss ANY obligations, in the rudest way possible. Just don't do it. There are too many others mentioning the same thing, and if this is not enough proof of how terrible this scam of a service is, I don't know what is.

Avoid at all cost! I filled a missing bag report on 1-10-24 with JetBlue airlines because our checked bag did not arrive in Denver from JFK. JetBlue assigned me the file # DENB638400736. I also filed a lost bag report #MBR2413248 with Blue Ribbon Bags within the 24 hours, per their terms and agreement. Unfortunately someone at JetBlue updated the tracking system that our bag arrived in Denver on 1-13-24. JetBlue has admitted that this was an error and they do not know where our bag is as of today 1-17-24. When I contacted Blue Ribbon Bags to notify them of this error they informed me that the bag was located in the airline retrieval system and they have closed my case. I provided documentation to Blue Ribbon from JetBlue that this was an error. Blue Ribbon Bags will no longer correspond with me concerning my case. I truely beleive this company is a scam and can't beleive they are still in business. I have read all the complaints on here as well as Google and Yelp. I have also contacted the travel agency who referred Blue Ribbon to me and expressed my concerns that they are doing business with a company with many compalints and BBB filings.

I recently traveled from the US thru… I recently traveled from the US thru Canada on my way to Manila Philippines for my retirement. Much to my dismay Air managed to loose my luggage for the connecting flight. I filed a claim with Blue Ribbon Bags and in less than 10 hours they were able to locate and confirm that my luggage was found at the Manila Airport, of course it came on A later flight than the one I was on. This service to me was well worth the 10 or so dollars I spent. I HIGHLY recommend them for anyone traveling especially outside of the Continental United States.