Dennis Lopez
GBI recently traveled from the US thru… I recently traveled from the US thru Canada on my way to Manila Philippines for my retirement. Much to my dismay Air managed to loose my luggage for the connecting flight. I filed a claim with Blue Ribbon Bags and in less than 10 hours they were able to locate and confirm that my luggage was found at the Manila Airport, of course it came on A later flight than the one I was on. This service to me was well worth the 10 or so dollars I spent. I HIGHLY recommend them for anyone traveling especially outside of the Continental United States.
Unhappy customer
THVery bad experience My partner lodged a lost bag claim within 2 hours of finding out the bag did not arrive. Even provided copies of the airline's report along with all other details supplied by the airline. This company rejected the claim because we didn't provide the airline case number, even though we advised that the airline did not provide a case number until the following day. 3 days later, the airline delivered the lost bag, but we still continue to receive automated 'courtesy' emails from Blue Ribbon stating that nothing has changed. Thank goodness the airline fixed the issue, because it appears that this company wouldn't.
Stelios Latsinoglou
THAVOID booking service with them at any… AVOID booking service with them at any cost. My luggage was delayed for more than 3 days to arrive and they didn’t even bother to assist/compensate. There is no contact except from a bot and they don’t reply in emails. Pure rubbish.
Mark
NZJUST --- A --- SCAM. JUST --- A --- SCAM. Don't even think about it. You will waste your time and money. As soon as you run into a problems, they will try their absolute best to dismiss ANY obligations, in the rudest way possible. Just don't do it. There are too many others mentioning the same thing, and if this is not enough proof of how terrible this scam of a service is, I don't know what is.
Ahmed Azmi
GBBig time scam don’t buy very bad… Big time scam don’t buy very bad customer service and you don’t get any money for lost baggage doesn’t matter what proves you had submitted them.