RoomStays.com

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2.43
Based on 14 Reviews

5

35.71%

4

0.00%

3

0.00%

2

0.00%

1

64.29%
About RoomStays.com

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jeannewright
GB

I'd definitely use this site again for business and vacation I like the simplicity of the interface for this travel site. I have used it for both business and for my vacation plans. Their hotel rates are the best I've found and the customer service has been excellent as well.

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Tatiana Baptista
GB

Great Experience. Easy to Book, quick response, very helpful. I used this website to book a vacation with my family in Miami. As I have little ones I had to be very careful to have a family friendly hotel and location and this website was truly helpful and the staff were amazing and very responsive. It made me feel secure and safe that I was doing the right choice. I will definitely use again and recommend it!

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filequeen
GB

BEWARE of "Room Stays.com" BE VERY CAREFUL when making a hotel reservations!!! When I went directly to what I thought was the hotel site today to make my reservation, I selected the first selection on Google which contained the hotel name first & then "Room Stays.com." Turns out Room Stays is a booking service. Unfortunately, I didn't notice that tag-on after the hotel name & have now been charged a non-refundable (of course) $9.95 to make a reservation that I didn't need "help" making! When I called & asked for a refund of the $9.95, I was told I should have read their "Terms & Conditions" & there is nothing they can do about it. I will attempt to dispute the charge on my credit card. Talk about an easy way to make $$$!!!

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Lindsey
GB

Roomstays.com First time i used the site, thanks so much. All information was right on target. I was alittle nervous, but when I arrived, the hotel was just as I expected. Will tell my friends!

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shawna
CA

Roomstays-Bad Experience I was booking rooms for a funeral; thought I was phoning customer service for the actual hotel but turns out it was Roomstays (which is not identified on hotel website nor when speaking with a service agent). Had to cancel the rooms due to illness and phoned hotel directly because I thought booking was direct. Hotel phoned me back to say I had booked with Expedia and had to call them directly which I did. Room charges were reversed however was hit with a $500 charge that Roomstays says I also booked on their website and didn't cancel so am responsible for. I did not do this booking, nor receive any confirmation other than the 2 rooms that I cancelled. Visa has reversed the charges, I have sent a letter to the hotel's customer service dept and will be filing a report with Consumer Services. Stay FAR AWAY from any dealings with this company. I recommend you phone the hotel directly as often as possible.

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