Roomstays.com First time i used the site, thanks so much. All information was right on target. I was alittle nervous, but when I arrived, the hotel was just as I expected. Will tell my friends!

Stay away! I used it to stay at a hotel for 2 nights my bill was $175.31. When I looked at my credit card bill they charged me twice one was $188.65 and an other one for $11.95. When I called they told me that in there terms of use states that they can charge me fees for using there service. I told them that on my bill there was a 39.07 user fee already part of the invoice. She told me that they can charge me more and that is that because it is in the terms of use! Stay away from them. And stick with the real sites. If it is to good to be true then it just might be.

Roomstays-Bad Experience I was booking rooms for a funeral; thought I was phoning customer service for the actual hotel but turns out it was Roomstays (which is not identified on hotel website nor when speaking with a service agent). Had to cancel the rooms due to illness and phoned hotel directly because I thought booking was direct. Hotel phoned me back to say I had booked with Expedia and had to call them directly which I did. Room charges were reversed however was hit with a $500 charge that Roomstays says I also booked on their website and didn't cancel so am responsible for. I did not do this booking, nor receive any confirmation other than the 2 rooms that I cancelled. Visa has reversed the charges, I have sent a letter to the hotel's customer service dept and will be filing a report with Consumer Services. Stay FAR AWAY from any dealings with this company. I recommend you phone the hotel directly as often as possible.

An awful company not to be trusted Their paid google search result brought up the hotel that I THOUGHT was correct. But only after receiving the confirmation email did I realize it was in the wrong city. Actually, the wrong state. Even though I was willing to book the correct room through them, they refused to refund the full rate for the mistaken reservation. Basically, they would accept nothing less than charging for both rooms. NEVER use this site. Their "no refund ever" policy is simply unacceptable.

Total scam on service fees I'm out $10, but if I'd bothered to check internet reviews, I would have been warned. My only hope is this site goes out of business sooner than later.