Anca Nedelcu
GBairline tickets I purchased my airline tickets on 02/2020, stil not getting my refund back. Every time I am contacting Vayama Iam talking with a different person, and start this over and over!! Talking about my experience?? I would never purchase anything for this company, I will always write as many reviews as I can so nobody will go through this nightmair. Please DO NOT EVER BUY ANY AILINE TICKETS FROM VAYAMA!!!
Thomas
FRPLEASE READ BEFORE YOU BUY FROM THEM My booking has been cancelled by Vayama unilaterally the 14th of March 2023. Today we are the 17th of June 2023 and despite my numerous emails, I still have not been refunded. I sized jurists from the European Consumer Centres Network as this company does not respect my legal rights to be refunded of the booking they cancelled themselves. I advise all the others clients in the same situation to also size the European Consumer Centre of their country to make sure this does not happen to others. If nothing is done, I will get this to the court with the help of the center.
Rodrigo Almeida
IEAvoid this company BIE-4528610 Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule. They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE. After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again. After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.
Salma Abdelsamie Elshamndy
EGPayment problems I was trying to book a ticket from Egypt to Cyprus, but they said payment failed and withdrew the money. Now the customer service are not answering the emails at all.
Paul Hartman
JPCompletely unacceptable Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.