Kristianne Frustaci
GBRefund required info I bought tickets 2 years ago through Vayama. Trip was canceled due to Covid. They sent me a few emails throughout the last year and a half saying they were working on the refund. Finally this week they sent an email stating they tried to put the refund back on the debit card I used to buy the tickets. My debit card info has changed since then so Vayama asked for every bank detail: “Refund got rejected to the provided Bank details. We request you to check with your bank and resend all the details mentioned below. Please provide in the same format as mentioned below. Account number: SWIFT: IBAN: Routing number: First name: Last name: Bank name: Bank state: Bank street: Bank city: Beneficiary state: Beneficiary street: Beneficiary City: We can only process your refund when you provide us these exact details. We will start processing your refund after we have received the details.” Has anyone else received this? It seems like a perfect way for them to take anything out of my bank account….I replied to the email and asked them to send me a check instead. They said they cannot.
Customereleven
COvayama is a fraud I agree with others. This is a fraud company. They cancelled my ticket because of a typo. Then my girlfriend tried to buy the ticket. They took half the money and refused to allow her to pay the rest for the reservation. Now I am hoping to see at least my money back but it may well disappear forever. Do NOT use at any cost. You have been warned.
Conor Ryan
IEwaiting for my 3grand back I decided to ignore the bad reviews and assume people made mistakes, big mistake on my part... Booked tickets, paid money, no confirmation email, started to worry. Then a while later I get an email saying booking failed, now I have no plane tickets and no mone. Sitting here watching the bank hoping my 3grand comes back and hoping prices don't go up too much while I wait.
Andrew F
EGToday Today, I purchased a flight ticket from Cairo to Dubai, and an hour later, I searched for the same ticket again, and I was surprised that the price was cheaper than the price of the ticket that was purchased an hour earlier. I sent a request to the company to transfer these differences, but I could not reach them This is the first time dealing with this company. I am very upset about dealing with them, and I will not deal with them again.
Amina Saleem
CADO NOT BUY THROUGH VAYAMA DO NOT BUY THROUGH VAYAMA. Would give this a zero rating if possible. My flight got cancelled due to the pandemic and I have been waiting for a refund for months. Called Porter Airlines and they have confirmed that they have refunded Vayama MY money. However, Vayama is consistently making excuses like the refund isn't going through. They refuse to send a check via mail or even provide a valid error message to see why the refund isn't being processed. Now I see I am not the only one. They seem to have pocketed quite a few clients' money during this already difficult time! Shame !