DO NOT BOOK WITH VAYAMA!!! I've been attempting to secure a refund for a cancelled flight through Vayama for nearly a year and a half. Behind their pleasant emails, Vayama is no better than any other morally corrupt booking agent. They collected the money for my flight ticket, and now hide behind being unable to reach the airline excuse. Just moments ago When after months of silence I sent a follow up email to Vayama to ask about the progress, the response stated they can no longer retrieve my booking. They literally deleted me from their system! Hello Vayama if you're listening, please stop cheating people of their hard earned money and issue the refund

Vayama are crooks Vayama are crooks, I spent about €1065 from Zambia to Ireland. It's been 3 weeks and until now I haven't recieved any comfirmation, contact number or anything. Please dont buy from this agency they are scams and unreliable. Google should take this website down as they continue to scam people despite all the bad reviews.

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Completely unacceptable Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.

HORRIBLE HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!