DO NOT BOOK WITH VAYAMA!!! I've been attempting to secure a refund for a cancelled flight through Vayama for nearly a year and a half. Behind their pleasant emails, Vayama is no better than any other morally corrupt booking agent. They collected the money for my flight ticket, and now hide behind being unable to reach the airline excuse. Just moments ago When after months of silence I sent a follow up email to Vayama to ask about the progress, the response stated they can no longer retrieve my booking. They literally deleted me from their system! Hello Vayama if you're listening, please stop cheating people of their hard earned money and issue the refund

Today Today, I purchased a flight ticket from Cairo to Dubai, and an hour later, I searched for the same ticket again, and I was surprised that the price was cheaper than the price of the ticket that was purchased an hour earlier. I sent a request to the company to transfer these differences, but I could not reach them This is the first time dealing with this company. I am very upset about dealing with them, and I will not deal with them again.

Vayama pffers a truly pathetic… Vayama offers a truly pathetic experience. Their customer service is clueless and lacks human decency. The wait times are huge and they legitimately don't care about you. Pay any other online ticket agent something extra but don't book a ticket with Vayama. I will never do business with Vayama again. Won't recommend. There should be a negative 5 rating for them

DO NOT BUY THROUGH VAYAMA DO NOT BUY THROUGH VAYAMA. Would give this a zero rating if possible. My flight got cancelled due to the pandemic and I have been waiting for a refund for months. Called Porter Airlines and they have confirmed that they have refunded Vayama MY money. However, Vayama is consistently making excuses like the refund isn't going through. They refuse to send a check via mail or even provide a valid error message to see why the refund isn't being processed. Now I see I am not the only one. They seem to have pocketed quite a few clients' money during this already difficult time! Shame !

HORRIBLE HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!