So far so good Booked few flights through their site in past and never had an issue. My most recent flight was changed by the airline, successfully managed to reschedule another one for free through Vayama live chat within the same day.

I booked a flight to Zürich over a year… I booked a flight to Zürich over a year ago for my son and I. Because of Covid our flights got canceled in June. I'm happy to say that we got our money back a few days ago. It took a long time, but I couldn't believe when I saw our refund in the bank account! I almost gave up!

Payment problems I was trying to book a ticket from Egypt to Cyprus, but they said payment failed and withdrew the money. Now the customer service are not answering the emails at all.

HORRIBLE HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!

DO NOT BUY THROUGH VAYAMA DO NOT BUY THROUGH VAYAMA. Would give this a zero rating if possible. My flight got cancelled due to the pandemic and I have been waiting for a refund for months. Called Porter Airlines and they have confirmed that they have refunded Vayama MY money. However, Vayama is consistently making excuses like the refund isn't going through. They refuse to send a check via mail or even provide a valid error message to see why the refund isn't being processed. Now I see I am not the only one. They seem to have pocketed quite a few clients' money during this already difficult time! Shame !