waiting for my 3grand back I decided to ignore the bad reviews and assume people made mistakes, big mistake on my part... Booked tickets, paid money, no confirmation email, started to worry. Then a while later I get an email saying booking failed, now I have no plane tickets and no mone. Sitting here watching the bank hoping my 3grand comes back and hoping prices don't go up too much while I wait.

I booked a flight to Zürich over a year… I booked a flight to Zürich over a year ago for my son and I. Because of Covid our flights got canceled in June. I'm happy to say that we got our money back a few days ago. It took a long time, but I couldn't believe when I saw our refund in the bank account! I almost gave up!

Vayama is a Scam Vayama is a Scam, Same experience as some raised. International flight got cancelled because of COVID. Vayama has been making excuses for about 3 years for my ticket and my family members tickets refunds. Lately they say they are trying to wire the refund but they get errors on our end and kept asking to send them alternative banks account. When contacted the bank the bank requested to ask Vayama to provide a telex confirmation copy of the transfer attempt. Vayama stopped crossponding to my follow up emails. My big learning after years of communication and my family members patient Vayama is a Scam.

Avoid this company BIE-4528610 Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule. They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE. After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again. After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.

Vayama pffers a truly pathetic… Vayama offers a truly pathetic experience. Their customer service is clueless and lacks human decency. The wait times are huge and they legitimately don't care about you. Pay any other online ticket agent something extra but don't book a ticket with Vayama. I will never do business with Vayama again. Won't recommend. There should be a negative 5 rating for them