Flight Refunded Fully 14 Months Later My flight was cancelled due to COVID March 2020 and now, May 2021, I am in the process of receiving a full refund for a flight I had assumed I had lost $700 on. Truly grateful for the customer service 🙏🏻

Payment problems I was trying to book a ticket from Egypt to Cyprus, but they said payment failed and withdrew the money. Now the customer service are not answering the emails at all.

DO NOT BUY THROUGH VAYAMA DO NOT BUY THROUGH VAYAMA. Would give this a zero rating if possible. My flight got cancelled due to the pandemic and I have been waiting for a refund for months. Called Porter Airlines and they have confirmed that they have refunded Vayama MY money. However, Vayama is consistently making excuses like the refund isn't going through. They refuse to send a check via mail or even provide a valid error message to see why the refund isn't being processed. Now I see I am not the only one. They seem to have pocketed quite a few clients' money during this already difficult time! Shame !

Completely unacceptable Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.

DO NOT BOOK WITH VAYAMA!!! I've been attempting to secure a refund for a cancelled flight through Vayama for nearly a year and a half. Behind their pleasant emails, Vayama is no better than any other morally corrupt booking agent. They collected the money for my flight ticket, and now hide behind being unable to reach the airline excuse. Just moments ago When after months of silence I sent a follow up email to Vayama to ask about the progress, the response stated they can no longer retrieve my booking. They literally deleted me from their system! Hello Vayama if you're listening, please stop cheating people of their hard earned money and issue the refund