DO NOT BOOK WITH VAYAMA!!! I've been attempting to secure a refund for a cancelled flight through Vayama for nearly a year and a half. Behind their pleasant emails, Vayama is no better than any other morally corrupt booking agent. They collected the money for my flight ticket, and now hide behind being unable to reach the airline excuse. Just moments ago When after months of silence I sent a follow up email to Vayama to ask about the progress, the response stated they can no longer retrieve my booking. They literally deleted me from their system! Hello Vayama if you're listening, please stop cheating people of their hard earned money and issue the refund

PLEASE READ BEFORE YOU BUY FROM THEM My booking has been cancelled by Vayama unilaterally the 14th of March 2023. Today we are the 17th of June 2023 and despite my numerous emails, I still have not been refunded. I sized jurists from the European Consumer Centres Network as this company does not respect my legal rights to be refunded of the booking they cancelled themselves. I advise all the others clients in the same situation to also size the European Consumer Centre of their country to make sure this does not happen to others. If nothing is done, I will get this to the court with the help of the center.

Avoid this company BIE-4528610 Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule. They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE. After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again. After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.

Today Today, I purchased a flight ticket from Cairo to Dubai, and an hour later, I searched for the same ticket again, and I was surprised that the price was cheaper than the price of the ticket that was purchased an hour earlier. I sent a request to the company to transfer these differences, but I could not reach them This is the first time dealing with this company. I am very upset about dealing with them, and I will not deal with them again.

Booked trip Booked trip, cancelled by vayama and was told it was Airlines fault as price changed. Then told I would be refunded between 2 to 10 days, its now 12 days and they are now saying it could be 20 days. Can't rebook until I have refund, shocking treatment as its first ever trip for family to visit relatives since bereavement