Refund required info I bought tickets 2 years ago through Vayama. Trip was canceled due to Covid. They sent me a few emails throughout the last year and a half saying they were working on the refund. Finally this week they sent an email stating they tried to put the refund back on the debit card I used to buy the tickets. My debit card info has changed since then so Vayama asked for every bank detail: “Refund got rejected to the provided Bank details. We request you to check with your bank and resend all the details mentioned below. Please provide in the same format as mentioned below. Account number: SWIFT: IBAN: Routing number: First name: Last name: Bank name: Bank state: Bank street: Bank city: Beneficiary state: Beneficiary street: Beneficiary City: We can only process your refund when you provide us these exact details. We will start processing your refund after we have received the details.” Has anyone else received this? It seems like a perfect way for them to take anything out of my bank account….I replied to the email and asked them to send me a check instead. They said they cannot.

So far so good Booked few flights through their site in past and never had an issue. My most recent flight was changed by the airline, successfully managed to reschedule another one for free through Vayama live chat within the same day.

PLEASE READ BEFORE YOU BUY FROM THEM My booking has been cancelled by Vayama unilaterally the 14th of March 2023. Today we are the 17th of June 2023 and despite my numerous emails, I still have not been refunded. I sized jurists from the European Consumer Centres Network as this company does not respect my legal rights to be refunded of the booking they cancelled themselves. I advise all the others clients in the same situation to also size the European Consumer Centre of their country to make sure this does not happen to others. If nothing is done, I will get this to the court with the help of the center.

vayama is a fraud I agree with others. This is a fraud company. They cancelled my ticket because of a typo. Then my girlfriend tried to buy the ticket. They took half the money and refused to allow her to pay the rest for the reservation. Now I am hoping to see at least my money back but it may well disappear forever. Do NOT use at any cost. You have been warned.

Booked trip Booked trip, cancelled by vayama and was told it was Airlines fault as price changed. Then told I would be refunded between 2 to 10 days, its now 12 days and they are now saying it could be 20 days. Can't rebook until I have refund, shocking treatment as its first ever trip for family to visit relatives since bereavement