Thomas
FRPLEASE READ BEFORE YOU BUY FROM THEM My booking has been cancelled by Vayama unilaterally the 14th of March 2023. Today we are the 17th of June 2023 and despite my numerous emails, I still have not been refunded. I sized jurists from the European Consumer Centres Network as this company does not respect my legal rights to be refunded of the booking they cancelled themselves. I advise all the others clients in the same situation to also size the European Consumer Centre of their country to make sure this does not happen to others. If nothing is done, I will get this to the court with the help of the center.
Rodrigo Almeida
IEAvoid this company BIE-4528610 Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule. They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE. After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again. After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.
Conor Ryan
IEwaiting for my 3grand back I decided to ignore the bad reviews and assume people made mistakes, big mistake on my part... Booked tickets, paid money, no confirmation email, started to worry. Then a while later I get an email saying booking failed, now I have no plane tickets and no mone. Sitting here watching the bank hoping my 3grand comes back and hoping prices don't go up too much while I wait.
Baba Duk
IESo far so good Booked few flights through their site in past and never had an issue. My most recent flight was changed by the airline, successfully managed to reschedule another one for free through Vayama live chat within the same day.
Ibrahim Al-Zadjali
OMVayama is a Scam Vayama is a Scam, Same experience as some raised. International flight got cancelled because of COVID. Vayama has been making excuses for about 3 years for my ticket and my family members tickets refunds. Lately they say they are trying to wire the refund but they get errors on our end and kept asking to send them alternative banks account. When contacted the bank the bank requested to ask Vayama to provide a telex confirmation copy of the transfer attempt. Vayama stopped crossponding to my follow up emails. My big learning after years of communication and my family members patient Vayama is a Scam.