Vayama are crooks Vayama are crooks, I spent about €1065 from Zambia to Ireland. It's been 3 weeks and until now I haven't recieved any comfirmation, contact number or anything. Please dont buy from this agency they are scams and unreliable. Google should take this website down as they continue to scam people despite all the bad reviews.

So far so good Booked few flights through their site in past and never had an issue. My most recent flight was changed by the airline, successfully managed to reschedule another one for free through Vayama live chat within the same day.

Payment problems I was trying to book a ticket from Egypt to Cyprus, but they said payment failed and withdrew the money. Now the customer service are not answering the emails at all.

Refund required info I bought tickets 2 years ago through Vayama. Trip was canceled due to Covid. They sent me a few emails throughout the last year and a half saying they were working on the refund. Finally this week they sent an email stating they tried to put the refund back on the debit card I used to buy the tickets. My debit card info has changed since then so Vayama asked for every bank detail: “Refund got rejected to the provided Bank details. We request you to check with your bank and resend all the details mentioned below. Please provide in the same format as mentioned below. Account number: SWIFT: IBAN: Routing number: First name: Last name: Bank name: Bank state: Bank street: Bank city: Beneficiary state: Beneficiary street: Beneficiary City: We can only process your refund when you provide us these exact details. We will start processing your refund after we have received the details.” Has anyone else received this? It seems like a perfect way for them to take anything out of my bank account….I replied to the email and asked them to send me a check instead. They said they cannot.

Booked trip Booked trip, cancelled by vayama and was told it was Airlines fault as price changed. Then told I would be refunded between 2 to 10 days, its now 12 days and they are now saying it could be 20 days. Can't rebook until I have refund, shocking treatment as its first ever trip for family to visit relatives since bereavement