Booked trip Booked trip, cancelled by vayama and was told it was Airlines fault as price changed. Then told I would be refunded between 2 to 10 days, its now 12 days and they are now saying it could be 20 days. Can't rebook until I have refund, shocking treatment as its first ever trip for family to visit relatives since bereavement

HORRIBLE HORRIBLE. DECEITFUL BUSINESS. Booked a trip for our 30th Wedding Anniversary and then Covid-19 cancelled everything. Promised refunds awaiting Air Canada release of funds. Ya sure. Liars! Over 2 years. Still contacting and they say they are still waiting. NEVER DO BUSINESS WITH THEM!

waiting for my 3grand back I decided to ignore the bad reviews and assume people made mistakes, big mistake on my part... Booked tickets, paid money, no confirmation email, started to worry. Then a while later I get an email saying booking failed, now I have no plane tickets and no mone. Sitting here watching the bank hoping my 3grand comes back and hoping prices don't go up too much while I wait.

I booked a flight to Zürich over a year… I booked a flight to Zürich over a year ago for my son and I. Because of Covid our flights got canceled in June. I'm happy to say that we got our money back a few days ago. It took a long time, but I couldn't believe when I saw our refund in the bank account! I almost gave up!

Flight Refunded Fully 14 Months Later My flight was cancelled due to COVID March 2020 and now, May 2021, I am in the process of receiving a full refund for a flight I had assumed I had lost $700 on. Truly grateful for the customer service 🙏🏻