Vayama is a Scam Vayama is a Scam, Same experience as some raised. International flight got cancelled because of COVID. Vayama has been making excuses for about 3 years for my ticket and my family members tickets refunds. Lately they say they are trying to wire the refund but they get errors on our end and kept asking to send them alternative banks account. When contacted the bank the bank requested to ask Vayama to provide a telex confirmation copy of the transfer attempt. Vayama stopped crossponding to my follow up emails. My big learning after years of communication and my family members patient Vayama is a Scam.

Saving and searching back for favorites… Saving and searching back for favorites was a little time consuming...

Completely unacceptable Completely unacceptable, terrible customer service. Due to a canceled flight I was instructed to work with the air line to get a travel voucher or some kind of refund. The result was the airline and Vayama just pointing me back at each other. No attempt on anyone's part to try to make things right.

Flight Refunded Fully 14 Months Later My flight was cancelled due to COVID March 2020 and now, May 2021, I am in the process of receiving a full refund for a flight I had assumed I had lost $700 on. Truly grateful for the customer service 🙏🏻

Avoid this company BIE-4528610 Avoid this company. I bought the ticket well in advance but for the second time, they are trying to change the trip schedule. They want me to fly one day earlier on my return from Brazil having to stay for one night in Sao Paulo before the long-haul flight. UNACCEPTABLE. After many emails the only response I get is that nothing can be done, and if I am not happy with the change I should cancel and get the refund. The problem is the same ticket will cost 50% more if I need to buy it again. After a quick search, there is a flight that I could be put in with my family if the change is really necessary, but Vayama is also refusing to do it.