Tom, Jeff, Steve Accommodation's were great! Carrolwood & Westchase courses were awesome..... But the Northdale Golf was horrible and should never be in another package you sell!!

Robert Trent Jones Trail Vacation Although I did a lot of homework and send them a detailed spreadsheet of what course I wanted to play on which days, along with which hotels I wanted to stay at, it took them 3 attempts to send me an accurate quote. They either were missing certain courses, had me playing on wrong dates, or having me staying in wrong cities. A real mess.

Kiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort

I experienced several issues. I had difficulty reaching my salesperson. I had to send a copy of the confirmation for one in my party to prove payment. Upon check in at hotel, the hotel was not even aware of GolfThere and experienced problems with them charging me for incorrect amount of nights, when all were prepaid. I made contact with the hotel property and worked out issues on my own.

Poor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.