Priscilla M Reilly
GBPoor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.
John Lewis
GBI requested a golf trip for 16 golfers … I requested a golf trip for 16 golfers in Tucson AZ. GOLF THERE said they would give me an itinerary if I paid $100. After multiple emails that went unanswered. I asked for a refund 6 months before our trip, which they advertise if not satisfied with there service. GOLF THERE said they would keep my $100 and they have my credit card on file. They were going to charge for unused tee times, I called the golf courses and they had no tee times scheduled.GOLF THERE said they would charge for unused hotel rooms. I called the hotel there were no reservations for our group. DO NT USE GOLF THERE!!! You can do the same trip on your own for half their price..
Brad Macak
GBI experienced several issues. I had difficulty reaching my salesperson. I had to send a copy of the confirmation for one in my party to prove payment. Upon check in at hotel, the hotel was not even aware of GolfThere and experienced problems with them charging me for incorrect amount of nights, when all were prepaid. I made contact with the hotel property and worked out issues on my own.
ANTHONY
GBpoor communications poor reponse to e-mails and phone calls failure to check to see if rooms for golfers as requested i ran the outing and was put in a small bedroom as part of larger room after much complaing they put us in hotel type room while the other golfers suite like rooms with kitchen and living room. took forever and after many calls to get the difference in the room rate from golf there, that is why i cut ties with them tony lange
Ronnie Bynon
GBno refunds we had a trip to Arizona planned for May 2020 and the USA was shutdown for the corona virus ( hotels,airlines and restaurants and golf courses for a while) and we had made our deposits some had paid in full over $1000 and we were told no refunds but our money would go towards a future trip as long as we took it within 12 months,we wanted our money back and we would pick when and where we wanted to go. BAD experience with Golf There