Dianne M. Lora
GBNot getting any communication back from… Not getting any communication back from Kevin Walker. He was very responsive upon planning and then once the deposit was received, he is no where to be found. I have disputed the charge with my credit card company. I will not be booking anything ever again with this company. Customer service is terrible...pretty much just took my money and ran.
Bryan Biechler
GBLack Customer Service We went to Orlando. The accommodations were good. The courses were great, we loved them. If the review was based on just the accommodations and courses I would have given them 5 stars. Unfortunately, there is more to making sure a customer has a good experience them picking a place to stay and the courses. After we booked the trip and it was time to make the final payment, the web site was down and we had to call in our payments. Several of us did this multiple times and our cards were never charged. Follow up phone calls were not answered and not returned. We finally got the payments taken care of when they got the site back up. Once we got to the first course they asked for a voucher. We were never sent any vouchers. Both the course manager and we called and never got an answer or call back. In fact, we never got a call back all weekend. This happened at all four courses we played. Fortunately, the people at the courses let us play and said they would take care of it with Golf There. They also said they have problems with them all the time.
john massale
GBattention to detail could have been better We arrived on Sunday and the office was closed. We had not been warned of the closing time. Only cleaning staff was present and we had to call a phone number (on the door) to get a combination to the lock box. The house was new to the inventory and some damage was present. The courses were at least twenty minutes away depending ontrafic and time of day.
Jerry K.
GBHousing less than expected Our salesperson definitely worked on our behalf; however, the accommodations at Regal Palms failed to meet our minimum requirements. Our group had eight men in it, and the house we stayed at only had seven beds, when it was sold to us having beds for eight. It took considerable effort on the part of our GolfThere salesperson to even get the resort to move a rollaway bed into our quarters. Golf was good. Three of the four courses we played were excellent. The fourth course, located at the Regal Palms resort, wasn't much of a track. Celebration was outstanding. Falcon's Fire and Eagle Creek were very nice.
Mickey Cicco
GBEverything just fair Service substandard except for golf shops The golf people nice and friendly Food not so good servers bad Will not return