Arizona The price was significantly more than expected, the hotel facilities were average, at best, and one of the courses was in very poor shape and almost unplayable.

Housing less than expected Our salesperson definitely worked on our behalf; however, the accommodations at Regal Palms failed to meet our minimum requirements. Our group had eight men in it, and the house we stayed at only had seven beds, when it was sold to us having beds for eight. It took considerable effort on the part of our GolfThere salesperson to even get the resort to move a rollaway bed into our quarters. Golf was good. Three of the four courses we played were excellent. The fourth course, located at the Regal Palms resort, wasn't much of a track. Celebration was outstanding. Falcon's Fire and Eagle Creek were very nice.

Not getting any communication back from… Not getting any communication back from Kevin Walker. He was very responsive upon planning and then once the deposit was received, he is no where to be found. I have disputed the charge with my credit card company. I will not be booking anything ever again with this company. Customer service is terrible...pretty much just took my money and ran.

Kiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort

Poor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.