Everything just fair Service substandard except for golf shops The golf people nice and friendly Food not so good servers bad Will not return

Lack Customer Service We went to Orlando. The accommodations were good. The courses were great, we loved them. If the review was based on just the accommodations and courses I would have given them 5 stars. Unfortunately, there is more to making sure a customer has a good experience them picking a place to stay and the courses. After we booked the trip and it was time to make the final payment, the web site was down and we had to call in our payments. Several of us did this multiple times and our cards were never charged. Follow up phone calls were not answered and not returned. We finally got the payments taken care of when they got the site back up. Once we got to the first course they asked for a voucher. We were never sent any vouchers. Both the course manager and we called and never got an answer or call back. In fact, we never got a call back all weekend. This happened at all four courses we played. Fortunately, the people at the courses let us play and said they would take care of it with Golf There. They also said they have problems with them all the time.

Palm Springs via Alabama sales I feel like I drastically overpaid ( event breakdown was top secret) and never once got contacted as to how things were going or how they went. Courses were good to v good, hotel was fair.

Bad Experience Spoke w/Kevin Walker a couple of times - then, nothing! - no e-mail responses, no phone response. I've been organizing a trip for 35+ years and I have never experienced a total lack of communication from a package purveyor. This was my first experience with Golf There -- and, my last! Was looking to work with them on some future trips - but, no more. I am one who is glad to praise good work - and, have done so on several occasions -- but, this was very unprofessional and rude.

Poor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.