Arizona The price was significantly more than expected, the hotel facilities were average, at best, and one of the courses was in very poor shape and almost unplayable.

Kiawah Island Golf Vacation My "salesperson" failed to provide the amenities agreed to. - Supposed to have ocean front rooms, couldn't even see the ocean from where we were - Supposed to have two rooms close to each other, originally the rooms were really far from each other, had to work with the management to get closer rooms - Became aware that my amenities could have been much better had I went direct - I was perfectly clear on my requirements with the salesperson and went over them several times even letting him know I was not concerned as much with price as I was comfort

poor communications poor reponse to e-mails and phone calls failure to check to see if rooms for golfers as requested i ran the outing and was put in a small bedroom as part of larger room after much complaing they put us in hotel type room while the other golfers suite like rooms with kitchen and living room. took forever and after many calls to get the difference in the room rate from golf there, that is why i cut ties with them tony lange

Lack Customer Service We went to Orlando. The accommodations were good. The courses were great, we loved them. If the review was based on just the accommodations and courses I would have given them 5 stars. Unfortunately, there is more to making sure a customer has a good experience them picking a place to stay and the courses. After we booked the trip and it was time to make the final payment, the web site was down and we had to call in our payments. Several of us did this multiple times and our cards were never charged. Follow up phone calls were not answered and not returned. We finally got the payments taken care of when they got the site back up. Once we got to the first course they asked for a voucher. We were never sent any vouchers. Both the course manager and we called and never got an answer or call back. In fact, we never got a call back all weekend. This happened at all four courses we played. Fortunately, the people at the courses let us play and said they would take care of it with Golf There. They also said they have problems with them all the time.

Poor customer service We had to contact our sales person numerous times to check on if everything was ok. When we arrived at the hotel to check in we were advised that our reservation had been canceled because we hadn't paid for the hotel and two rounds of golf. We had given our salesperson our credit card for the charges. His excuse was we never answered the emails he sent which we never received. He had our cell phone numbers which he never called. Thankfully our reservations could be rebooked as it was early in the season.