No confirmation No confirmation, no response from the help site. No refund as of yet This company appears to be a scam

No shuttle left stranded When I booked my parking it said free shuttle from 7 am to 11pm. It even said that in my confirmation email. The shuttle stopped running at 10 pm and left me stranded at the airport with my son late at night. When I called I was told it's not there problem shuttle times may vary and to pay for a cab. I spent alot on my vacation and did not have money set aside for a taxi. When I called the hotel they said that had been there shuttle time for over a year that I booked through a 3rd party website to complain to them and get an Uber. This is awful

Polite Staff, Outstanding Service Service received when parking and when coming for my car were both outstanding. I got in during parking in the early hours and came at almost midnight, staff were polite, shuttle was prompt, and had no negatives to complain about. I think fees are reasonable if you get a coupon to bring it down a little. Felix

TAXI OR SHUTTLE SERVICE, CHECK RATES! Rodeway Inn Nashville has cheaper parking rates than most others but there is no disclosure regarding their shuttle service. When we arrived, we were told the ride to the airport is $35 and expected this would cover picking us up for the return shuttle. Picking us up went well for the return, but then we were told for the "taxi service" on return would be be another $35. None of this taxi service was disclosed at the time of our parking reservation. We will never use them again. No disclosure regards "taxi" service.

I was booking a 2 night parking at… I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.