I was booking a 2 night parking at… I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.

Horrible service. Duping customers I reserved from this website for a DFW airport hotel for parking starting 5 am. But hotel did not even have shuttle at that time. I called AirportParking to cancel reservation They charged $5 even when you cancel within 30 minutes of reservation. They should not even have booked if hotel does not provide services at the time it is booked for

This is a complete scam This is a complete scam. Do NOT use. You will NOT receive an email confirmation and calls go unreturned.

Did not get a confirmation email in my… Did not get a confirmation email in my inbox or junk box. There is no way to contact the company via phone as they only provide email. You never get a confirmation number so there is no way to get a refund either. Lost money. Scam.

**WARNING** **WARNING** Do not use this service. I pre-paid for parking and when I showed up at the lot-it was full. I had to go to five different parking lots to find parking and almost missed my flight. I am now trying to get a refund through email with this company. Horrible. Stressful. I don't have a current reservation because this happened on 10/6/23-how would I write a review about my customer service otherwise? Threatening to take the review down isn't supririsng given your business practices.