Greg Ahrnsbrak
GBBUYER BEWARE Buyer beware! Complete fraudulent refund policy! Booked a reservation for a week long parking space at the Denver Airport Double Tree. As per their cancellation policy I cancelled via online prior to the reserved time. Their policy states a full refund is provided. I was suspicious when completing the cancellation I hit send and it immediately said it was received but, that received notice disappeared immediately. It disappears so fast I couldn't get a picture. I even cancelled a second time with the same immediate disappearance of the acknowledgment. After a very long wait and two disconnects I spoke with an agent. I waited while she checked with the hotel to verify that I did not use their lot. Disconnected again. I called again and she stated the hotel had no paperwork to verify my claim. The hotel requires you to fill out paper work before leaving and in order to ride their shuttle, so of course they had no paper work because I never used their lot. Surprisingly, she asked me why I cancelled, like that would matter. Interesting how they provide no negative reviews on their website. Complete scam!
Frank Weisbecker
GBThis is a complete scam This is a complete scam. Do NOT use. You will NOT receive an email confirmation and calls go unreturned.
12531
GBLeft us feeling very uneasy over the course of our vacation Unlike most of these reviews, I did receive a confirmation from this company for my parking reservation. When I got to the parking place, they apparently had changed owners since I had made the reservation. They sent me next-door to the motel six who they said was handling the reservation I had, the Motel 6 sent me back next-door to them saying that’s where I should park my car so I had to stand there while the two people argued about who was supposed to take my car . Very nerve-racking when you’re trying to catch a flight finally, Motel 6 agreed to take my car for the voucher while the shuttle service was provided by the company. I was originally supposed to park at with a different owner. This whole process left my feeling very uneasy during my vacation, when we returned, I called the number I was given by Motel 6 to get the shuttle to retrieve us from the airport. We waited for 30 minutes no shuttle. I called back this time. The person took my ticket number and again said to wait where we had been waiting And they would send a shuttle so after 45 minutes total I did get a shuttle we did retrieve our car personally I would never use them again. I did try to call the number listed on my confirmation to tell them that the company has changed hands that they are sending people to, but the queue is so long to wait. It’s not even worth it , just I’m standing at the airport trying to get in touch with them or the parking lot
Lindsey Harding
GBI purchased a parking pass for the Las… I purchased a parking pass for the Las Vegas Airport this month. I didn’t receive a confirmation, so I had to jump through hoops to talk to a human. The confirmation was then emailed. I was told that all instructions are on the confirmation page and to talk to the hotel about parking. If anyone has been to Las Vegas, they know that the hotels are casinos and finding an employee is difficult. Ultimately, there was no designated parking spot that we paid for and there was no hotel employee to call the shuttle to take us to the airport. We purchased a ticket with zero shuttle number or parking spot. I had to waste the money and park at the airport after all so I didn’t miss my flight.
Mike Tagg
GBNo confirmation No confirmation, no response from the help site. No refund as of yet This company appears to be a scam