No shuttle left stranded When I booked my parking it said free shuttle from 7 am to 11pm. It even said that in my confirmation email. The shuttle stopped running at 10 pm and left me stranded at the airport with my son late at night. When I called I was told it's not there problem shuttle times may vary and to pay for a cab. I spent alot on my vacation and did not have money set aside for a taxi. When I called the hotel they said that had been there shuttle time for over a year that I booked through a 3rd party website to complain to them and get an Uber. This is awful

Cancel policy is a LIE.... Make sure you don't need to cancel. Even though their policy states cancel within 24 hours of making a reservation you get a full refund including service fee... They keep the service fee. False advertising. Fraudulent. How many people get screwed? All you can do is send refund request through email. They take over 24 hours to respond. That's not the customers fault. The email is time stamped. Beware Report to Better Business Bureau

As always-Excellent As always, our experience with Budget Parking was excellent. Drivers and booth personnel were friendly and helpful. Our return driver was especially helpful as the area around our car was very icy and he went the extra steps to make sure we got into our car safely.

Did not get a confirmation email in my… Did not get a confirmation email in my inbox or junk box. There is no way to contact the company via phone as they only provide email. You never get a confirmation number so there is no way to get a refund either. Lost money. Scam.

Left us feeling very uneasy over the course of our vacation Unlike most of these reviews, I did receive a confirmation from this company for my parking reservation. When I got to the parking place, they apparently had changed owners since I had made the reservation. They sent me next-door to the motel six who they said was handling the reservation I had, the Motel 6 sent me back next-door to them saying that’s where I should park my car so I had to stand there while the two people argued about who was supposed to take my car . Very nerve-racking when you’re trying to catch a flight finally, Motel 6 agreed to take my car for the voucher while the shuttle service was provided by the company. I was originally supposed to park at with a different owner. This whole process left my feeling very uneasy during my vacation, when we returned, I called the number I was given by Motel 6 to get the shuttle to retrieve us from the airport. We waited for 30 minutes no shuttle. I called back this time. The person took my ticket number and again said to wait where we had been waiting And they would send a shuttle so after 45 minutes total I did get a shuttle we did retrieve our car personally I would never use them again. I did try to call the number listed on my confirmation to tell them that the company has changed hands that they are sending people to, but the queue is so long to wait. It’s not even worth it , just I’m standing at the airport trying to get in touch with them or the parking lot