I was booking a 2 night parking at… I was booking a 2 night parking at Embassy Suites at LAX. (where I stayed for 2 nights) The website didn't say anything that it was a NORTH or SOUTH location, so I booked 2 nights at the wrong location - thinking there was only one Embassy Suites. So, I had to pay for 2 nights parking at the hotel and Airportparking refused to help or refund - because I had started the reservation... I did not start the reservation because I was booked at the wrong place. IF they had stated Embassy Suites NORTH or SOUTH, I would have realized that there were two locations. Super disappointing.

Cancel policy is a LIE.... Make sure you don't need to cancel. Even though their policy states cancel within 24 hours of making a reservation you get a full refund including service fee... They keep the service fee. False advertising. Fraudulent. How many people get screwed? All you can do is send refund request through email. They take over 24 hours to respond. That's not the customers fault. The email is time stamped. Beware Report to Better Business Bureau

No confirmation No confirmation, no response from the help site. No refund as of yet This company appears to be a scam

I reserved through this sight today I reserved through this sight today, 3/15 @ 6:15 am. I haven't recieved an email. Paid $134.00. I've sent two emails and their sight says, "will recieve confirmation email immediately. " this website is HORRIBLE! SCAM. I'm disputing charge with bank. I don't have money to throw away! Stay away!!

Did not get a confirmation email in my… Did not get a confirmation email in my inbox or junk box. There is no way to contact the company via phone as they only provide email. You never get a confirmation number so there is no way to get a refund either. Lost money. Scam.