Steve Wagner
GBEvan Reece is a P.O.S. First and foremost: for everyone who's struggling with Liftopia's customer service, simply dispute the charges with your credit card. I won't reiterate what everyone else is saying regarding their poor customer service because it's not actually their fault. It is actually their P.O.S. CEO Evan Reece's fault. Instead of doing the right thing during a time of crisis, Evan directed all accounts to be frozen and issued credits when money is what people are needing right now during this pandemic. Well unfortunately this horrible decision is backfiring since they are going to lose all credibility and we will NEVER use their services again. The icing on the cake is how horribly Evan Reece and the rest of Liftopia's C-Suite "professionals" are laying off their employees. History will not look down upon your decisions kindly.
Hannah
GBTHANK YOU LIFTOPIA! We got ski tickets about a week and a half ago, not knowing about the big snow storm coming. It said on the tickets that it was not refundable however we called anyways, as we were not able to make it due to the roads not being plowed. I was connected to Shawn from Liftopia and while he was not able to refund the tickets, he was able to let us use our tickets on a different day. He was very polite and professional! We will always use Liftopia! Thanks Shawn :)
Molly R.
GBFantastic deals. I've used Liftopia in the past for single day lift tickets. Yes, there can be a lot of rules, but if you know what you want you can save loads. I just got their Mountain Collective pass - this looks like an absolutely fantastic deal. I will probably only make it two (maybe three) of the resorts, but should still save plenty See you in the pow.
Barb L
GBLiftopia site linked to Big Sky Resort Somehow I managed to get on their website to buy lift tickets at the end of 2018 for a March trip to Big Sky MT. Our trip was canceled due to Covid and I could not get a refund. I just looked on their website and Big Sky is not on their list of tickets. Diana from Liftopia told me that "I could be creative in getting my credit used, by finding a friend of family member to use it" I didn't see the disclaimer until after I hung up that they can not be transfered to another person. Fingers are crossed I find a creative way to get my credit back. Lesson learned NEVER to use a crap site like this one.
miles wales
GBSCAM SCAM My father wanted to get my children a gift card to a water park at a ski resort for Christmas. He tried to purchase it directly from the ski resort but accidentally got it from Liftopia. When he spoke to them they falsely represented themselves as the ski resort and told him that the gift card would work at the water park. It turns out that the water park does not except Liftopia gift cards. We have attempted to contact Liftopia several times and they will not give him a refund. Liftopia is clearly not a reputable company. We are not wealthy people and lossing $350 to these crooks is a substantial financial blow this time of year.