Poor customer service Poor customer service. Life happens and there should be some leeway. I will never purchase from liftopia again. Especially when I found out the "discount" tickets would have been the same price had I bought them directly from the resort.. at least on that specific day. Wow... really? .

Liftopia site linked to Big Sky Resort Somehow I managed to get on their website to buy lift tickets at the end of 2018 for a March trip to Big Sky MT. Our trip was canceled due to Covid and I could not get a refund. I just looked on their website and Big Sky is not on their list of tickets. Diana from Liftopia told me that "I could be creative in getting my credit used, by finding a friend of family member to use it" I didn't see the disclaimer until after I hung up that they can not be transfered to another person. Fingers are crossed I find a creative way to get my credit back. Lesson learned NEVER to use a crap site like this one.

Dissapointing response to Covid-19 Dissapointing response to Covid-19. Solitude Resort is giving ticket refunds for early closing due to Covid-19. Because ticket was purchased for Solitude through Liftopia, no refund will be given, only credit yet they say in their blog they are following resort policy. I have used them for 4 years with no problem but have never had to cancel. This is poor customer service.

Their strict "no refund" policy is unfair when you cancel order immediatley I bought lift tickets for my family a full 10 days in advance of our first trip to Utah. After I authorized the charges to my credit card, a notice popped up advising me that Deer Valley does not allow snowboarding. I contacted Liftopia minutes later to tell them we could not use the tickets. They refused to credit my charge account, and would only give me a "Liftopia credit" for $384. We can't ski at any of the resorts they service, but they are keeping my $400, even though it cost them nothing and I cancelled immediately.

American company selling Canadian lift tickets in US dollars. Misleading consumers First off shame on me for not checking the fine print in the FAQ sheet. However i stupidly assumed that since i was purchasing lift tickets for a Canadian owned and operated resort that the price would be charged on my credit card in Canadian funds. NOT So, imagine my surprise after clicking on complete transaction that my tickets had been converted to US. No discount here in fact i ended up paying more. Liftopia took my complaint but that was it, no credit. Never ever using their service again. Liftopia you need to be more transparent and clearly state that all transactions are in US before we hit the purchase button.