Great service My girlfriend and I had planned a New Year's Eve ski trip and purchased lift tickets well in advance at a great discount. Due to a death in the family we had to cancel and Liftipia offered a full refund with minimal hassle. A special thanks to the woman who helped us, Shauntel. Our experience should be what all customer service departments should strive for.

SCAM SCAM My father wanted to get my children a gift card to a water park at a ski resort for Christmas. He tried to purchase it directly from the ski resort but accidentally got it from Liftopia. When he spoke to them they falsely represented themselves as the ski resort and told him that the gift card would work at the water park. It turns out that the water park does not except Liftopia gift cards. We have attempted to contact Liftopia several times and they will not give him a refund. Liftopia is clearly not a reputable company. We are not wealthy people and lossing $350 to these crooks is a substantial financial blow this time of year.

Their strict "no refund" policy is unfair when you cancel order immediatley I bought lift tickets for my family a full 10 days in advance of our first trip to Utah. After I authorized the charges to my credit card, a notice popped up advising me that Deer Valley does not allow snowboarding. I contacted Liftopia minutes later to tell them we could not use the tickets. They refused to credit my charge account, and would only give me a "Liftopia credit" for $384. We can't ski at any of the resorts they service, but they are keeping my $400, even though it cost them nothing and I cancelled immediately.

Poor customer service Poor customer service. Life happens and there should be some leeway. I will never purchase from liftopia again. Especially when I found out the "discount" tickets would have been the same price had I bought them directly from the resort.. at least on that specific day. Wow... really? .

Not sure why would you want to use that site Not sure why would you want to use that site. The prices here identical to the prices on the individual mountain websites. They are comparing their prices to the ticket window prices which is not exactly apples and oranges as mountain websites have identical discounts. On top of that there is more restrictions on the liftopia as oppose to mountain website (cancellation/refund). As on lifttopia no refunds. The mountain would refund if you bought there directly but would not refund if bought on liftopia