Great service My girlfriend and I had planned a New Year's Eve ski trip and purchased lift tickets well in advance at a great discount. Due to a death in the family we had to cancel and Liftipia offered a full refund with minimal hassle. A special thanks to the woman who helped us, Shauntel. Our experience should be what all customer service departments should strive for.

What out for price gauging I went to the Canadian version at .ca and was redirected to .com. I assumed prices would be in CDN dollars and unfortunately it was not. I ended up paying the same price as the ski resort offers. I would have much rather directly supported the ski resort instead of using this site. The price in USD is only viewable at the end and it is not very prominent. Unless you have a keen eye and are paying attention to details you would not notice, especially since I used a Canadian web address to begin with.

If choice btwn buying from Liftopia and … If choice btwn buying from Liftopia and the actual mtn - buy through the actual mtn. Price was the same for both - however on a rain out, the mtn allowed me to purchase a different day and and get a refund on the rain out day. Liftopia would not allow me to switch days - $90 lost b/c I bought from Liftopia instead of directly through the mtn. Why would I ever use Liftopia again?

Unless you are a clairvoyant resort prices may be cheaper. I recently had to leave a resort early and everyone refunded the unused portion of what I had purchased. The hotel waived its refund policy without me asking. Rental people only charged me for one day. Liftopia would not even allow me to change the date. They will only do anything if you know about unforseen circumstances two full days in advance! 103Granted a cancellation may cost Liftopia something, but not the full price. Don't take the chance of having to pay much more than the resort price.

SCAM SCAM My father wanted to get my children a gift card to a water park at a ski resort for Christmas. He tried to purchase it directly from the ski resort but accidentally got it from Liftopia. When he spoke to them they falsely represented themselves as the ski resort and told him that the gift card would work at the water park. It turns out that the water park does not except Liftopia gift cards. We have attempted to contact Liftopia several times and they will not give him a refund. Liftopia is clearly not a reputable company. We are not wealthy people and lossing $350 to these crooks is a substantial financial blow this time of year.