Liftopia

1061 Market St, 4th Floor, 94103, San Francisco, United States
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2.00
Based on 20 Reviews

5

25.00%

4

0.00%

3

0.00%

2

0.00%

1

75.00%
About Liftopia

Liftopia's mission is to help people spend more time doing the activities they love by helping partners run their businesses more effectively. The Liftopia Platform, a cloud-based commerce solution, makes it easy for resorts to encourage more guest visits and increase revenue by offering lift tickets and ski passes at optimized prices on their websites and on Liftopia.com. Millions of skiers, riders, and outdoor enthusiasts turn to Liftopia.com to purchase lift tickets and ski passes at a great value for over 250 resorts across North America.

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Jack D
GB

Bad business. Buy direct! Bad business. Had a group of friends planning to take a trip to Colorado from the East coast. When Corona hit, we were able to get fully refunded for our VRBO and the tickets we bought directly from the resorts, but liftopia could only refund in "credits." That would be fine if the group of us lived nearby and could reuse them but at this point, we would have to plan a completely different trip in order to get our money out of it. Cannot recommend. Definitely try & buy tickets from the vendors instead.

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Alan Stevens
GB

Their strict "no refund" policy is unfair when you cancel order immediatley I bought lift tickets for my family a full 10 days in advance of our first trip to Utah. After I authorized the charges to my credit card, a notice popped up advising me that Deer Valley does not allow snowboarding. I contacted Liftopia minutes later to tell them we could not use the tickets. They refused to credit my charge account, and would only give me a "Liftopia credit" for $384. We can't ski at any of the resorts they service, but they are keeping my $400, even though it cost them nothing and I cancelled immediately.

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anna
GB

Rude customer service, unacceptable!! During an online live chat with Liftopia representatives at least four times in the past month, the chat was ended early on me 2x while my questions were not yet answered and I was still typing. They are defensive when I questioned their policies/rules. Obviously a money hungry company who doesn't value their customers........ Absolutely sickening

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Peter
GB

Not sure why would you want to use that site Not sure why would you want to use that site. The prices here identical to the prices on the individual mountain websites. They are comparing their prices to the ticket window prices which is not exactly apples and oranges as mountain websites have identical discounts. On top of that there is more restrictions on the liftopia as oppose to mountain website (cancellation/refund). As on lifttopia no refunds. The mountain would refund if you bought there directly but would not refund if bought on liftopia

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Barb L
GB

Liftopia site linked to Big Sky Resort Somehow I managed to get on their website to buy lift tickets at the end of 2018 for a March trip to Big Sky MT. Our trip was canceled due to Covid and I could not get a refund. I just looked on their website and Big Sky is not on their list of tickets. Diana from Liftopia told me that "I could be creative in getting my credit used, by finding a friend of family member to use it" I didn't see the disclaimer until after I hung up that they can not be transfered to another person. Fingers are crossed I find a creative way to get my credit back. Lesson learned NEVER to use a crap site like this one.

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