Alan Stevens
GBTheir strict "no refund" policy is unfair when you cancel order immediatley I bought lift tickets for my family a full 10 days in advance of our first trip to Utah. After I authorized the charges to my credit card, a notice popped up advising me that Deer Valley does not allow snowboarding. I contacted Liftopia minutes later to tell them we could not use the tickets. They refused to credit my charge account, and would only give me a "Liftopia credit" for $384. We can't ski at any of the resorts they service, but they are keeping my $400, even though it cost them nothing and I cancelled immediately.
Natalie George
CAWhat out for price gauging I went to the Canadian version at .ca and was redirected to .com. I assumed prices would be in CDN dollars and unfortunately it was not. I ended up paying the same price as the ski resort offers. I would have much rather directly supported the ski resort instead of using this site. The price in USD is only viewable at the end and it is not very prominent. Unless you have a keen eye and are paying attention to details you would not notice, especially since I used a Canadian web address to begin with.
Adam Klein
GBIf choice btwn buying from Liftopia and … If choice btwn buying from Liftopia and the actual mtn - buy through the actual mtn. Price was the same for both - however on a rain out, the mtn allowed me to purchase a different day and and get a refund on the rain out day. Liftopia would not allow me to switch days - $90 lost b/c I bought from Liftopia instead of directly through the mtn. Why would I ever use Liftopia again?
Peter
GBNot sure why would you want to use that site Not sure why would you want to use that site. The prices here identical to the prices on the individual mountain websites. They are comparing their prices to the ticket window prices which is not exactly apples and oranges as mountain websites have identical discounts. On top of that there is more restrictions on the liftopia as oppose to mountain website (cancellation/refund). As on lifttopia no refunds. The mountain would refund if you bought there directly but would not refund if bought on liftopia
Jazmin .LeBlanc
GBNo power - no credit for a different day We purchased tickets for the Mount Shasta ski park. The power is out at the resort and they don't know when power will be restored, meaning that the resort is currently closed. However, liftopia says the power may come on at some point during their operating hours today so we cannot transfer our booking to tomorrow. We are not even asking for a refund just to switch to a day when the resort is open with power. Very frustrating, I would not recommend making the purchase with liftopia.