I will surely recommend this to all as … I will surely recommend this to all as well use it at in all my bookings but one thing I would to say is why not make it clear while booking if the baggage cost is included or exclusive. For that makes it easier I think than finding elsewhere by calling that cost a lot again... thank you

Really bad ! Is urgent please get to us ! I have such an urgent medical Emergency and we have been trying to reach them for last 24 hours ! Through email and phone, continuously. I am stuck hope i get a help soon !

Great experience and great rates I had a great experience with Flying.com. I was able to find a reasonably priced flight with them, right before Christmas. Customer service was great and very responsive to my queries. And no surprise with hidden fees or additional costs when getting to the airport. Great experience. I will definitely used flying.com again.

Excellent Customer Service Due to personal unforeseen circumstance, I had to cancel my reservation through flying.com. Cristiana Groza and Andreea Deens at flying.com were able to help me cancel my reservation without any fee although it's their policy to charge a $30 admin fee for cancellation. I'm beyond happy with their services and will happily return as a customer in the future. Thank you so much again Cristiana and Andreea!

WORST portal ever to book flight … WORST portal ever to book flight tickets!!!! My Trip Number: MF165264018 My experience from yesterday: Booked flight tickets (~$1250) got immediate successful booking message but with ticket status as Pending. It has been 20 hours since booking and I haven't received any ticket confirmation yet. On top of it my reservation, for which I have successful transaction receipt, is not even searchable in flying.com portal anymore (unlike yesterday). The transaction is still reflecting on my credit card and thus I have no idea at all whether I am going to get a ticket or not. So, I can't even book the ticket from somewhere else. It's been more than 24 hours now and I haven't received any ticket confirmation yet. BEST PART: Their customer care is I guess only one person with no way to escalate. She just makes false promises and commits of reverting in next 2 hours and then she does the same every 2 hours. She just puts everything on finance department which is not available for the whole day in this case. She doesn't even have a way to contact so-called "financial dept" apart from just leaving them a note. She doesn't even know what are their financial department's working hours. When you write to them and at their portal multiple times (I did 4-5 times), you might get lucky and get a response which is completely USELESS which say 'keep waiting'