DO NOT BOOK WITH FLYIN.COM I requested a cancellation on an Ethiopian flight, through Flyin.com, since they booked my ticket. It's been 120 days now, still nothing. The only way I can communicate with them is through a chatbox. Initially the person, Sara, said 90 days, it will take 90 days for the airline to refund. Ofcourse 90 days came and gone; still nothing. Now Flyin.com blames Ethiopian Airlines for not responding. The airline gave a clear BPS link the agent needs to follow to request the refund. I shared this with Sara from Flyin.com. She was not interested and kept on saying...sorry, sorry.. I will put in an urgent request. I asked her if she could check how many times they put in urgent requests. This she could not do. I asked her who is she contacting at the airline...this she could not answer. I asked her where she is based and can I get a managers contact details...You guest right...she could not provide a further contact. Ofcourse I issued some threats due to shear frustration. Bottom line..stay far away from FLYIN.COM

I was extremely happy at get the flight … I was extremely happy at get the flight that I wanted and for a very affordable price. The whole process went smoothly and without a hitch. I was very concerned at the offset about doing business with Fly.com because I had never heard of them but my fears were quickly put to ease. I would do business with them again.

It was easy to make reservation It was easy to make reservation, there was no hidden fee or surprises. Also, received ticketing information with in a day.

great price and website easy to use great price and website easy to use, calling support a discover nonrefundable service fee and any difficult is not very user friendly

Zero stars should be an option Zero stars should be an option. They failed to issue my girlfriend a ticket for an international flight, similar to other stories on TripAdvisor, just google it. We found out 2 days before the flight. The flight was still available, of course, but at a different price and flying.com was unwilling to issue the ticket and eat the difference. I had to scramble to rebook directly from the airline at double the initial price. The company denied all responsibility and blamed British Airways, but given the other similar complaints, I find that highly unlikely. I filed a complaint with the BBB and will be leaving this feedback everywhere I can find. I would encourage others to do the same.