I used the site to book my flight to …save me over 50% I used the site to book my flight to Hong Kong. I saved over 50% for the same flight via the carriers website. I know people always complain about third party sites but when used properly it can save you tons! I purchased the ticket and was e-ticketed about 6 hours later. No issues no problems! Great website!

I really enjoyed the experience of … I really enjoyed the experience of booking our flight. No last second “Sorry that fare is no longer available.”

I was extremely happy at get the flight … I was extremely happy at get the flight that I wanted and for a very affordable price. The whole process went smoothly and without a hitch. I was very concerned at the offset about doing business with Fly.com because I had never heard of them but my fears were quickly put to ease. I would do business with them again.

DO NOT BOOK WITH FLYIN.COM I requested a cancellation on an Ethiopian flight, through Flyin.com, since they booked my ticket. It's been 120 days now, still nothing. The only way I can communicate with them is through a chatbox. Initially the person, Sara, said 90 days, it will take 90 days for the airline to refund. Ofcourse 90 days came and gone; still nothing. Now Flyin.com blames Ethiopian Airlines for not responding. The airline gave a clear BPS link the agent needs to follow to request the refund. I shared this with Sara from Flyin.com. She was not interested and kept on saying...sorry, sorry.. I will put in an urgent request. I asked her if she could check how many times they put in urgent requests. This she could not do. I asked her who is she contacting at the airline...this she could not answer. I asked her where she is based and can I get a managers contact details...You guest right...she could not provide a further contact. Ofcourse I issued some threats due to shear frustration. Bottom line..stay far away from FLYIN.COM

WORST portal ever to book flight … WORST portal ever to book flight tickets!!!! My Trip Number: MF165264018 My experience from yesterday: Booked flight tickets (~$1250) got immediate successful booking message but with ticket status as Pending. It has been 20 hours since booking and I haven't received any ticket confirmation yet. On top of it my reservation, for which I have successful transaction receipt, is not even searchable in flying.com portal anymore (unlike yesterday). The transaction is still reflecting on my credit card and thus I have no idea at all whether I am going to get a ticket or not. So, I can't even book the ticket from somewhere else. It's been more than 24 hours now and I haven't received any ticket confirmation yet. BEST PART: Their customer care is I guess only one person with no way to escalate. She just makes false promises and commits of reverting in next 2 hours and then she does the same every 2 hours. She just puts everything on finance department which is not available for the whole day in this case. She doesn't even have a way to contact so-called "financial dept" apart from just leaving them a note. She doesn't even know what are their financial department's working hours. When you write to them and at their portal multiple times (I did 4-5 times), you might get lucky and get a response which is completely USELESS which say 'keep waiting'