I would give them less than one star if… I would give them less than one star if I could. I purchased two AirFrance tickets from them on 1/3/18, one for me and an extra seat to accommodate size. AirFrance told me on 11/15/18 they are refunding my extra seat ticket price, and to contact flying.com for my refund. I have emailed them NUMEROUS times, and they will not respond. There is no phone number anywhere on their website to contact them. This is not a small amount of money....it is over $700. This is a scam, pure and simple. They are just keeping the money that is mine by rights.

DO NOT BOOK WITH FLYIN.COM I requested a cancellation on an Ethiopian flight, through Flyin.com, since they booked my ticket. It's been 120 days now, still nothing. The only way I can communicate with them is through a chatbox. Initially the person, Sara, said 90 days, it will take 90 days for the airline to refund. Ofcourse 90 days came and gone; still nothing. Now Flyin.com blames Ethiopian Airlines for not responding. The airline gave a clear BPS link the agent needs to follow to request the refund. I shared this with Sara from Flyin.com. She was not interested and kept on saying...sorry, sorry.. I will put in an urgent request. I asked her if she could check how many times they put in urgent requests. This she could not do. I asked her who is she contacting at the airline...this she could not answer. I asked her where she is based and can I get a managers contact details...You guest right...she could not provide a further contact. Ofcourse I issued some threats due to shear frustration. Bottom line..stay far away from FLYIN.COM

Good Deal!! I got the best price from this website. Highly recommended.

WORST portal ever to book flight … WORST portal ever to book flight tickets!!!! My Trip Number: MF165264018 My experience from yesterday: Booked flight tickets (~$1250) got immediate successful booking message but with ticket status as Pending. It has been 20 hours since booking and I haven't received any ticket confirmation yet. On top of it my reservation, for which I have successful transaction receipt, is not even searchable in flying.com portal anymore (unlike yesterday). The transaction is still reflecting on my credit card and thus I have no idea at all whether I am going to get a ticket or not. So, I can't even book the ticket from somewhere else. It's been more than 24 hours now and I haven't received any ticket confirmation yet. BEST PART: Their customer care is I guess only one person with no way to escalate. She just makes false promises and commits of reverting in next 2 hours and then she does the same every 2 hours. She just puts everything on finance department which is not available for the whole day in this case. She doesn't even have a way to contact so-called "financial dept" apart from just leaving them a note. She doesn't even know what are their financial department's working hours. When you write to them and at their portal multiple times (I did 4-5 times), you might get lucky and get a response which is completely USELESS which say 'keep waiting'

Great experience and great rates I had a great experience with Flying.com. I was able to find a reasonably priced flight with them, right before Christmas. Customer service was great and very responsive to my queries. And no surprise with hidden fees or additional costs when getting to the airport. Great experience. I will definitely used flying.com again.