Enjoy it Hotel was very good. Pricing was reasonable or a little better than good actually, we got ourselves a good price. I would recommend them for a nice stay. My wife and I enjoyed ourselves.

Intercontinental Mauritius heaven on earth! I really don't know where to start here but I'll give it a go. If you want a home away from home, 10 star service, amazing food plus much more then stay at the Intercontinental in Mauritius! I went with family last year then went back with my partner 6 months later because we loved it. Highly recommended the presidential suite, it is the best room in the hotel. It's very clean, the grounds are beautfiul and the whole experiwnce was made very special. The staff are amazing and treat you like royalty. The beach is not the best bit I will be going back again next year as it was truly unbelievable. Highly recommended!!!!!!!!

Crowne Plaza London changed my reservation without telling me Booked two rooms at Crowne Plaza King's Cross online. On day of check-in I decided to check the online booking, just in case, and discovered my booking had been amended by the hotel, without my knowing, putting two complete strangers in the same bed! I tried to correct the error, phoning the hotel over and over, but getting nowhere. Eventually phoned head office but kept getting cut-off after 10 minute waits. Spent almost two hours trying to get a simple booking corrected, for a mistake I did not make. Thankfully my guests were very happy with the hotel but because of all of the hassle I went through I would not book with the hotel again.

Zero stars - Bad service, terrible customer service I stayed at this hotel the night before a flight. As most will know, when you stay in a hotel like this, you pretty much wake up, shower and go! I went to have a shower, grabbed the towel and as i went to use it, noticed the most disgusting stains! Not having another towel i had to use a hand towel. One further inspection, not only was the towel stained, but also had a terrible smell to it. Not bad for a 4 star hotel hey? This may seem petty, but a 4 star hotel should be able to provide 1 good towel! I had to literally run from the hotel to a taxi, which left me no time to complain, but wanted to do it when i returned. I sent a tweet this morning and result, they replied with the following - Sorry to hear that. We’d like to help. Pls email contact, res info & room # w/ handle name to (email address) @CrownePlaza I emailed all the details over, thinking "what a speedy reply" They then replied to my email with a generic email saying sorry and they passed my details on. I asked how this helps me? they replied to say they have it on file. On file? I replied again to say HOW DOES THIS HELP ME????? In summary, when you complain via social media, they do all they can to make it look like they will help, you provide them with all details and add it to a file! So when they say "we'd like to help" they actually mean waste more of your time!

Horrible Hotel Should Be Condemned. We had reservations for Candlewood Suites in Ft Myers, FL. When we pulled in, the place looked mostly condemned. We had reservations for another Days Inn, and they said this was a very nice hotel. My partner is handicapped and has problems with stairs. We were told there were no elevators and the whole bottom level of rooms was closed due to a hurricane, as was the pool. This property should be condemned. Desk person was very nice, though, and she got our reservations canceled and the money returned. But the hotel itself is just horrible.