Horrible Hotel Should Be Condemned. We had reservations for Candlewood Suites in Ft Myers, FL. When we pulled in, the place looked mostly condemned. We had reservations for another Days Inn, and they said this was a very nice hotel. My partner is handicapped and has problems with stairs. We were told there were no elevators and the whole bottom level of rooms was closed due to a hurricane, as was the pool. This property should be condemned. Desk person was very nice, though, and she got our reservations canceled and the money returned. But the hotel itself is just horrible.

Very good customer service. Spoke to Vijay at the InterContinental London (The O2), regarding my booking for three deluxe rooms (taking the kids to see Ariana Grande and then spending the night). Wonderful customer service, answered all my questions in detail, referred me to his colleagues when required and offered direct follow-up if I needed to - nothing was too much trouble. Now that's customer CARE! (Some companies, once they get your money it's game over for you). Thankfully, this is NOT the case here.

Crowne Plaza Hotel Docklands London. Crowne Plaza Hotel Docklands London. The Swimmingpool is only open for children from 15:00- 18:30 This is VERY inconvinent. Keycards for the door dosent work Much of Our vacation time was lost on This problem. The Window couldent be closed so we sleept in 10c cold. The Room door jumpes off the hindges When opend

Terrible Housekeeping This review is about the Idaho Falls Candlewood Suites. First of all, the service was absolutely terrible. Secondly, when I checked in my room was a mess. The bed was badly made and the toilet was disgusting and the shower had hair everywhere. I went to the hall and found a housekeeper and asked is she knew who cleaned my room and she looked on a little chart and said it was he co-worker Chyna. I went and asked the front desk and they said they didn’t have anybody who worked there named Chyna but on my way back to the room I passed her in the hallway. F this hotel and F Chyna.

Thanks for the service -