Enjoy it Hotel was very good. Pricing was reasonable or a little better than good actually, we got ourselves a good price. I would recommend them for a nice stay. My wife and I enjoyed ourselves.

This place is unbelievably bad This place is unbelievable. The week I stayed there a drunken woman accosted me in the lobby at 3:30 in the morning. I had gotten up early to do a load of laundry and she came into the laundry room and breathed alcohol fumes in my face, offering me a beer. I ended up calling the police on her. They have grills on the patio, but the patio is primarily used by people who smoke and if you go out there and there are people smoking, it practically chokes you. The grill does not ignite with the ignition switch and you have to use a ligher to light it manually. When I wrote a review on another travel website, the owner saw it and had an absolute fit. He ordered me to take the review down or I would have to leave the hotel the next day. I amended the review slightly, but it was still honest. He didn't like it and as a result, I was asked to leave. They have free laundry facilities. but the heavy door to the fitness room/laundry room is often propped open by a trash can overflowing with all sorts of garbage. It is often not emptied for day. I thought Alfred, the clerk who works at night was a nice guy, but you can barely hear him when he speaks and when I had to call one night that he was there, I didn't even know if he was still there. I could hear him breathing, but he didn't respond. The phone in room is so muffled you can barely hear the front desk staff if they call you. Stay away from this place. If you call their corporate headquarters, you are on hold forever.

InterContinental Berlin - don't go there!!! We visited InterContinental Berlin in the beginning of december 2018. When we checked out the hotel never payed back our money deposit on 50 Euros. That is called stealing! We wrote the hotel several times - never got the money back!!! Don't go there!!!!!

Zero stars - Bad service, terrible customer service I stayed at this hotel the night before a flight. As most will know, when you stay in a hotel like this, you pretty much wake up, shower and go! I went to have a shower, grabbed the towel and as i went to use it, noticed the most disgusting stains! Not having another towel i had to use a hand towel. One further inspection, not only was the towel stained, but also had a terrible smell to it. Not bad for a 4 star hotel hey? This may seem petty, but a 4 star hotel should be able to provide 1 good towel! I had to literally run from the hotel to a taxi, which left me no time to complain, but wanted to do it when i returned. I sent a tweet this morning and result, they replied with the following - Sorry to hear that. We’d like to help. Pls email contact, res info & room # w/ handle name to (email address) @CrownePlaza I emailed all the details over, thinking "what a speedy reply" They then replied to my email with a generic email saying sorry and they passed my details on. I asked how this helps me? they replied to say they have it on file. On file? I replied again to say HOW DOES THIS HELP ME????? In summary, when you complain via social media, they do all they can to make it look like they will help, you provide them with all details and add it to a file! So when they say "we'd like to help" they actually mean waste more of your time!

Intercontinental Mauritius heaven on earth! I really don't know where to start here but I'll give it a go. If you want a home away from home, 10 star service, amazing food plus much more then stay at the Intercontinental in Mauritius! I went with family last year then went back with my partner 6 months later because we loved it. Highly recommended the presidential suite, it is the best room in the hotel. It's very clean, the grounds are beautfiul and the whole experiwnce was made very special. The staff are amazing and treat you like royalty. The beach is not the best bit I will be going back again next year as it was truly unbelievable. Highly recommended!!!!!!!!