Enjoy it Hotel was very good. Pricing was reasonable or a little better than good actually, we got ourselves a good price. I would recommend them for a nice stay. My wife and I enjoyed ourselves.

Zero stars - Bad service, terrible customer service I stayed at this hotel the night before a flight. As most will know, when you stay in a hotel like this, you pretty much wake up, shower and go! I went to have a shower, grabbed the towel and as i went to use it, noticed the most disgusting stains! Not having another towel i had to use a hand towel. One further inspection, not only was the towel stained, but also had a terrible smell to it. Not bad for a 4 star hotel hey? This may seem petty, but a 4 star hotel should be able to provide 1 good towel! I had to literally run from the hotel to a taxi, which left me no time to complain, but wanted to do it when i returned. I sent a tweet this morning and result, they replied with the following - Sorry to hear that. We’d like to help. Pls email contact, res info & room # w/ handle name to (email address) @CrownePlaza I emailed all the details over, thinking "what a speedy reply" They then replied to my email with a generic email saying sorry and they passed my details on. I asked how this helps me? they replied to say they have it on file. On file? I replied again to say HOW DOES THIS HELP ME????? In summary, when you complain via social media, they do all they can to make it look like they will help, you provide them with all details and add it to a file! So when they say "we'd like to help" they actually mean waste more of your time!

Horrible Hotel Should Be Condemned. We had reservations for Candlewood Suites in Ft Myers, FL. When we pulled in, the place looked mostly condemned. We had reservations for another Days Inn, and they said this was a very nice hotel. My partner is handicapped and has problems with stairs. We were told there were no elevators and the whole bottom level of rooms was closed due to a hurricane, as was the pool. This property should be condemned. Desk person was very nice, though, and she got our reservations canceled and the money returned. But the hotel itself is just horrible.

InterContinental Berlin - don't go there!!! We visited InterContinental Berlin in the beginning of december 2018. When we checked out the hotel never payed back our money deposit on 50 Euros. That is called stealing! We wrote the hotel several times - never got the money back!!! Don't go there!!!!!

Overall very nice hotel I have stayed at Intercontinental Warsaw for 3 days during a business trip Overall very nice hotel. Friendly staff, good breakfast incl. live harpe music :-), good rooms and facilities, very nice big gym and swimming pool, fair prices, Centrally located. I can only recommend this hotel.