Poor Experience, rude staff. We (family of 5) booked a trip on Air France, using Airfare.com website. At one point, a glitch, believed to be in the Air France booking system, led to the cancellation of our return flight, without notifying us. We discovered the error by chance, about 2 weeks prior to the departure date. When I called Airfare agency asking for help and support, I got an agent, with a Middle Eastern accent, who was the most unhelpful, rude, and impolite person I have ever spoken with, in my entire life. I did not think that a human being as disrespectful as this man may exist on earth. I sent a complaint by e-mail, with no answers or apologies. I strongly recommend avoiding any businesses with this company (Airfrare.com) at all times.

This is a Scam site. This is a scam site and if anyone is reading this please do not accept any of their services. I wanted a Cancellation done for my ticket and these guys were super responsive till they got the money from me and as soon as they received their money, they stopped responding to my calls or emails. It's been more than 2 months now and I still am not able to get in touch with them because as soon as you call them and tell your name and issue, they hang up and never respond. Kindly do not call them or accept any service until they are legally charged of the scam.

Terrible communication and service Terrible communication and service. Booked a ticket via Kayak. Wanted to cancel within 15 minutes of booking, Impossible to do online with the cancellation link. Spent literally hours on the phone trying to cancel. HEED THE MANY TERRIBLE REVIEWS ONLINE

I look no further than airfare.com I travel a lot and get really overwhelmed by all the websites out there. Searching leaves me feeling drained and takes so much time. After I found airfare.com, I know where to look first. I have found the best prices on tickets on several occasions. Their customer service over the phone also is pretty good. I also like it because the website search engine is pretty simple unlike some of the others who pop up so many windows that create more windows when you click on them. It saves me time and headaches when I go on airfare.com, so I am a fan and recommend to my friends and family.

Worst company to deal with Worst company to deal with, do not recommend to anyone, tickets are comparably cheaper but come with high price, do not buy from them