Terrible communication and service Terrible communication and service. Booked a ticket via Kayak. Wanted to cancel within 15 minutes of booking, Impossible to do online with the cancellation link. Spent literally hours on the phone trying to cancel. HEED THE MANY TERRIBLE REVIEWS ONLINE

USELESS COMPANY I purchased air Maroc ticket during the covid period( Dec 2020) and made numerous call for them to help me get a refund from the canceled flight but was being manipulated and lied to every time. Please avoid at all cost cos they don't care about you.

If I could give zero star I would If I could give zero star I would. Horrible costumers service. They refund to give my refund it’s been over 5 months. SOB

Slightly lower price does not compensate for rude & inadequate service This is a legitimate business. The flight I booked was ticketed and I took the flight. I do not however recommend this website despite the slightly lower price I paid. I had a small problem with my booking. The reservation confirmation showed the correct spelling of a passenger name but the ticket showed an extra letter. Given the confirmation showed the correct spelling I assume the error was made by airfare.com so I called them. They wouldn't help and I bounced back and forth between airfare.com and the airline. At one point I was in a meeting at work and received 12 calls within 2 minutes. I didn't know who they were from so ended the meeting assuming it was an emergency. Turns out it was airfare.com and when I called back I was shouted at, told everything was my fault and I would have to pay penalties. The agent was easily the rudest customer service representative I have ever encountered, eventually I hung up on him to avoid further abuse. Airfare.com never adequately addressed my issue but it was minir so wasn't a problem when checking in. I will not use this company again because of their attitude to customers.

This is a Scam site. This is a scam site and if anyone is reading this please do not accept any of their services. I wanted a Cancellation done for my ticket and these guys were super responsive till they got the money from me and as soon as they received their money, they stopped responding to my calls or emails. It's been more than 2 months now and I still am not able to get in touch with them because as soon as you call them and tell your name and issue, they hang up and never respond. Kindly do not call them or accept any service until they are legally charged of the scam.