Worst service ever...... I would prefer to give no stars if that was an option. Terrible customer service. I booked a flight, was sent confirmation and when (just prior to flying) I checked itinerary, my booking had been cancelled. NO email, NO notification. Tried to call...NO POSSIBILITY to take to anyone. Tried to talk to the chat option online and person/robot left conversation with a simple 'Sorry for the inconvenience' ...Oh and we'll refund but may take up to two weeks. Absolutely DISGRACEFUL.

My husband's tickets got partially… My husband's tickets got partially cancelled without any email notifications. Only found this out by speaking with ANA for my daughter's and my tickets and inquiring more about his tickets. So now he'll be stuck in vietnam instead of flying home to Vancouver with us. We're supposed to have 11+ hours transfer in San Francisco together, and now it'll only be me and my daughter there. Please avoid this agency at all costs. We can't contact them through emails, chats, calls to ask for more info nor refunds.

Auténtica estafa Auténtica estafa, te comienzan dando un buen precio barato...haces todo el proceso y a los dos días tras hacer la reserva te comentan que no se ha podido ejecutar, con el engorro de si te han cobrado o no, si te devuelven etc. (También lamentable skyscanner por trabajar con empresas así) Respuesta a sky-tours: So, 2 days long to check if that fare was sold out?. I don't buy it, sorry! The offer you sent was in a different timetable that I can't assume, so, instead of those fake apologies, do a better job.

5 Stars 5 Stars! After we found unfortionate mistake in our reservations date we got very worried, but shortly after sending a request in site- we got a nice mail back from customer support - they will take care and wil try to find a solution. At the same day the ticket was reschedual to the reqested dates. Thanks alot to Anush and the support team, we higly appreciate the policy and service!

This is a scam website This is a scam website. They booked our flight and charged us (sent us confirmation and itinerary even) but then at some point canceled our booking without notifying us. In response, an email was not sent notifying me of the canceled reservation. A charge was made to the card and email with confirmation sent after booking. We had to book a last minute flight home on the day of travel because Sky Tours failed to communicate.