Kara
CANo communication, avoid Similar to other users, I booked some last minute travel through SkyTours (booked on Feb 7, 2023 for travel on Feb 9, 2023). It is now less than 24 hours to takeoff, and I have not received any confirmation from SkyTours on whether I am booked or not. I cannot check-in to my flight, and have had zero luck on them getting back to me, after multiple attempts at calling and sending an email request. Not sure if I should make alternate travel arrangements... avoid them.
רינת שגיא
IL5 Stars 5 Stars! After we found unfortionate mistake in our reservations date we got very worried, but shortly after sending a request in site- we got a nice mail back from customer support - they will take care and wil try to find a solution. At the same day the ticket was reschedual to the reqested dates. Thanks alot to Anush and the support team, we higly appreciate the policy and service!
Elizabeth E
CAThis is a scam website This is a scam website. They booked our flight and charged us (sent us confirmation and itinerary even) but then at some point canceled our booking without notifying us. In response, an email was not sent notifying me of the canceled reservation. A charge was made to the card and email with confirmation sent after booking. We had to book a last minute flight home on the day of travel because Sky Tours failed to communicate.
Eric Bagdasarian
GBI need to say that Fabiola is an… I need to say that Fabiola is an excellent and professional customer care. She helped me since more than 2 years to help with my flights during the pandemic and I just received my voucher from her to book a brand new flight for France. She definitely deserve a reward from Sky tours and I will continue to work with Sky tours in the future. Much appreciated Fabiola. Kindest Regards, Eric
Marie Mackay
ESWorst service ever...... I would prefer to give no stars if that was an option. Terrible customer service. I booked a flight, was sent confirmation and when (just prior to flying) I checked itinerary, my booking had been cancelled. NO email, NO notification. Tried to call...NO POSSIBILITY to take to anyone. Tried to talk to the chat option online and person/robot left conversation with a simple 'Sorry for the inconvenience' ...Oh and we'll refund but may take up to two weeks. Absolutely DISGRACEFUL.