M M
CAIt seems that leaving a negative review… It seems that leaving a negative review gets a quicker response than writing to support. I have a voucher that expires in 2 days - It now states invalid. I have $2k left from my 2020 REFUND which I now cannot use at all. Aside from this issue, each time in the past I've attempted to use the voucher, the flight is always 'NO longer available' or Im advised after the fact, that the price has gone up. I need this rectified. Its been 2 years of my life dealing with your company - I wish to GOD I could get that time back. UPDATE: Skytours has reinstated my credit - Thank you Skytours.
Juan Pablo
COPaid for checked-baggage and SkyTour kept the money and had to pay checked baggage at airline counter We purchased our tickets on SkyTour including checked-baggage for our round way trip. At the airport counter the airline (Air Europe) told us checked-baggage was not included so we had to pay it (USD$150 + taxes). We try to connect with Sky Tours on their web, bot and telephone and has not been possible.
Elizabeth E
CAThis is a scam website This is a scam website. They booked our flight and charged us (sent us confirmation and itinerary even) but then at some point canceled our booking without notifying us. In response, an email was not sent notifying me of the canceled reservation. A charge was made to the card and email with confirmation sent after booking. We had to book a last minute flight home on the day of travel because Sky Tours failed to communicate.
רינת שגיא
IL5 Stars 5 Stars! After we found unfortionate mistake in our reservations date we got very worried, but shortly after sending a request in site- we got a nice mail back from customer support - they will take care and wil try to find a solution. At the same day the ticket was reschedual to the reqested dates. Thanks alot to Anush and the support team, we higly appreciate the policy and service!
Roxann
CANo refund My cancelled flight on 2022 is still not refunded. Been emailing numerous times also calling the customer service but not getting back anything. They are unreachable at some point.