Espen Håkonsen
NOAbsolutely the worst booking experience… Absolutely the worst booking experience ever. Paid extra for online check-in… and it doesn’t work. I have received no e-mail with iterenary. Terrible user interface. Terrible customer experience. Never booking with them again. Update: Had to manully check in both ways. Not what I paid for.
PRATEEK SHARMA
CAI booked my tickets over 30 hours ago… I booked my tickets over 30 hours ago and I still have not received any confirmation and my credit card has been charged. I have tried contacting customer support but did not receive any response. When I try to cancel my reservation its tells me that my trip locator# is invalid. I just need my money back.
Porter Eichenlaub
GBScam Website I booked a ticket from Amsterdam to Mexico City more than two days ago. My flight is tomorrow, and I still have received no confirmation from sky tours. I have called, submitted an email ticket and tried chat with zero response from customer service. Now I will have to book another ticket and waste hundreds of dollars. Please never book with this company.
Eric Bagdasarian
GBI need to say that Fabiola is an… I need to say that Fabiola is an excellent and professional customer care. She helped me since more than 2 years to help with my flights during the pandemic and I just received my voucher from her to book a brand new flight for France. She definitely deserve a reward from Sky tours and I will continue to work with Sky tours in the future. Much appreciated Fabiola. Kindest Regards, Eric
M M
CAIt seems that leaving a negative review… It seems that leaving a negative review gets a quicker response than writing to support. I have a voucher that expires in 2 days - It now states invalid. I have $2k left from my 2020 REFUND which I now cannot use at all. Aside from this issue, each time in the past I've attempted to use the voucher, the flight is always 'NO longer available' or Im advised after the fact, that the price has gone up. I need this rectified. Its been 2 years of my life dealing with your company - I wish to GOD I could get that time back. UPDATE: Skytours has reinstated my credit - Thank you Skytours.