Paid for checked-baggage and SkyTour kept the money and had to pay checked baggage at airline counter We purchased our tickets on SkyTour including checked-baggage for our round way trip. At the airport counter the airline (Air Europe) told us checked-baggage was not included so we had to pay it (USD$150 + taxes). We try to connect with Sky Tours on their web, bot and telephone and has not been possible.

Auténtica estafa Auténtica estafa, te comienzan dando un buen precio barato...haces todo el proceso y a los dos días tras hacer la reserva te comentan que no se ha podido ejecutar, con el engorro de si te han cobrado o no, si te devuelven etc. (También lamentable skyscanner por trabajar con empresas así) Respuesta a sky-tours: So, 2 days long to check if that fare was sold out?. I don't buy it, sorry! The offer you sent was in a different timetable that I can't assume, so, instead of those fake apologies, do a better job.

5 Stars 5 Stars! After we found unfortionate mistake in our reservations date we got very worried, but shortly after sending a request in site- we got a nice mail back from customer support - they will take care and wil try to find a solution. At the same day the ticket was reschedual to the reqested dates. Thanks alot to Anush and the support team, we higly appreciate the policy and service!

I booked my tickets over 30 hours ago… I booked my tickets over 30 hours ago and I still have not received any confirmation and my credit card has been charged. I have tried contacting customer support but did not receive any response. When I try to cancel my reservation its tells me that my trip locator# is invalid. I just need my money back.

This is a scam website This is a scam website. They booked our flight and charged us (sent us confirmation and itinerary even) but then at some point canceled our booking without notifying us. In response, an email was not sent notifying me of the canceled reservation. A charge was made to the card and email with confirmation sent after booking. We had to book a last minute flight home on the day of travel because Sky Tours failed to communicate.