Gia Linh Lý Triệu
CApoor customer service Similar to others, I booked a ticket on Feb 17th and was cancelled with “dynamic airfares” as an excuse. Then they offerred me another ticket but more pricey. So I canceled my reservation and want my money back but it has been more than 10 days and I still have no update about my status. Totally disapointed, never use this service again. Update: just received an email and they said they have fully refund mine but take more time to show up. At least I know my current status.
Inde
MXMade an airline ticket purchase - very fishy Made an airline ticket purchase - we were directed from Kayak. Only got a funky confirmation, no airline info Review follow-up: Today, 5 days after the purchase and having filed a clarification with my credit card, the company responded with a valid PNR and airline info. I had requested a refund from Sky tours a couple of hours after the purchase and had not heard from the company until today. I had already made another ticket purchase due to the uncertainty and feeling that I had been scammed.
Marie Mackay
ESWorst service ever...... I would prefer to give no stars if that was an option. Terrible customer service. I booked a flight, was sent confirmation and when (just prior to flying) I checked itinerary, my booking had been cancelled. NO email, NO notification. Tried to call...NO POSSIBILITY to take to anyone. Tried to talk to the chat option online and person/robot left conversation with a simple 'Sorry for the inconvenience' ...Oh and we'll refund but may take up to two weeks. Absolutely DISGRACEFUL.
Kara
CANo communication, avoid Similar to other users, I booked some last minute travel through SkyTours (booked on Feb 7, 2023 for travel on Feb 9, 2023). It is now less than 24 hours to takeoff, and I have not received any confirmation from SkyTours on whether I am booked or not. I cannot check-in to my flight, and have had zero luck on them getting back to me, after multiple attempts at calling and sending an email request. Not sure if I should make alternate travel arrangements... avoid them.
Luis
ESAuténtica estafa Auténtica estafa, te comienzan dando un buen precio barato...haces todo el proceso y a los dos días tras hacer la reserva te comentan que no se ha podido ejecutar, con el engorro de si te han cobrado o no, si te devuelven etc. (También lamentable skyscanner por trabajar con empresas así) Respuesta a sky-tours: So, 2 days long to check if that fare was sold out?. I don't buy it, sorry! The offer you sent was in a different timetable that I can't assume, so, instead of those fake apologies, do a better job.