Elizabeth E
CAThis is a scam website This is a scam website. They booked our flight and charged us (sent us confirmation and itinerary even) but then at some point canceled our booking without notifying us. In response, an email was not sent notifying me of the canceled reservation. A charge was made to the card and email with confirmation sent after booking. We had to book a last minute flight home on the day of travel because Sky Tours failed to communicate.
M M
CAIt seems that leaving a negative review… It seems that leaving a negative review gets a quicker response than writing to support. I have a voucher that expires in 2 days - It now states invalid. I have $2k left from my 2020 REFUND which I now cannot use at all. Aside from this issue, each time in the past I've attempted to use the voucher, the flight is always 'NO longer available' or Im advised after the fact, that the price has gone up. I need this rectified. Its been 2 years of my life dealing with your company - I wish to GOD I could get that time back. UPDATE: Skytours has reinstated my credit - Thank you Skytours.
Kara
CANo communication, avoid Similar to other users, I booked some last minute travel through SkyTours (booked on Feb 7, 2023 for travel on Feb 9, 2023). It is now less than 24 hours to takeoff, and I have not received any confirmation from SkyTours on whether I am booked or not. I cannot check-in to my flight, and have had zero luck on them getting back to me, after multiple attempts at calling and sending an email request. Not sure if I should make alternate travel arrangements... avoid them.
Samson Arreglo
PHTheir Customer Service Works I booked an international roundtrip flights and got a message that the eTicket will be available within 24 hours. I messaged their customer support after the said time frame and got a message that the airline can't confirm the booking. I was just frantic about the bad reviews but still gave it time. They actually replied within minutes via email in my spam box. Given that the "cheap" tickets were not reserved, I still appreciate that somebody followed up.
Marcia Tadiwanashe Kadungure
ZASKYTOURS IS SCAMMING ME SKYTOURS IS SCAMMING ME I have bought a ticket.I have not received my itinerary or confirmation from the airline.I checked with the airline I’m not booked with them.What kind of service is this? Are you scamming me?need my money back to buy another ticket or give me my confirmation from airline please.