I booked my tickets over 30 hours ago… I booked my tickets over 30 hours ago and I still have not received any confirmation and my credit card has been charged. I have tried contacting customer support but did not receive any response. When I try to cancel my reservation its tells me that my trip locator# is invalid. I just need my money back.

I need to say that Fabiola is an… I need to say that Fabiola is an excellent and professional customer care. She helped me since more than 2 years to help with my flights during the pandemic and I just received my voucher from her to book a brand new flight for France. She definitely deserve a reward from Sky tours and I will continue to work with Sky tours in the future. Much appreciated Fabiola. Kindest Regards, Eric

No refund My cancelled flight on 2022 is still not refunded. Been emailing numerous times also calling the customer service but not getting back anything. They are unreachable at some point.

Made an airline ticket purchase - very fishy Made an airline ticket purchase - we were directed from Kayak. Only got a funky confirmation, no airline info Review follow-up: Today, 5 days after the purchase and having filed a clarification with my credit card, the company responded with a valid PNR and airline info. I had requested a refund from Sky tours a couple of hours after the purchase and had not heard from the company until today. I had already made another ticket purchase due to the uncertainty and feeling that I had been scammed.

Paid for checked-baggage and SkyTour kept the money and had to pay checked baggage at airline counter We purchased our tickets on SkyTour including checked-baggage for our round way trip. At the airport counter the airline (Air Europe) told us checked-baggage was not included so we had to pay it (USD$150 + taxes). We try to connect with Sky Tours on their web, bot and telephone and has not been possible.