
Porter Eichenlaub
USScam Website I booked a ticket from Amsterdam to Mexico City more than two days ago. My flight is tomorrow, and I still have received no confirmation from sky tours. I have called, submitted an email ticket and tried chat with zero response from customer service. Now I will have to book another ticket and waste hundreds of dollars. Please never book with this company.

Gia Linh Lý Triệu
CApoor customer service Similar to others, I booked a ticket on Feb 17th and was cancelled with “dynamic airfares” as an excuse. Then they offerred me another ticket but more pricey. So I canceled my reservation and want my money back but it has been more than 10 days and I still have no update about my status. Totally disapointed, never use this service again. Update: just received an email and they said they have fully refund mine but take more time to show up. At least I know my current status.

Nina
CAMy husband's tickets got partially… My husband's tickets got partially cancelled without any email notifications. Only found this out by speaking with ANA for my daughter's and my tickets and inquiring more about his tickets. So now he'll be stuck in vietnam instead of flying home to Vancouver with us. We're supposed to have 11+ hours transfer in San Francisco together, and now it'll only be me and my daughter there. Please avoid this agency at all costs. We can't contact them through emails, chats, calls to ask for more info nor refunds.

Samson Arreglo
PHTheir Customer Service Works I booked an international roundtrip flights and got a message that the eTicket will be available within 24 hours. I messaged their customer support after the said time frame and got a message that the airline can't confirm the booking. I was just frantic about the bad reviews but still gave it time. They actually replied within minutes via email in my spam box. Given that the "cheap" tickets were not reserved, I still appreciate that somebody followed up.

Kara
CANo communication, avoid Similar to other users, I booked some last minute travel through SkyTours (booked on Feb 7, 2023 for travel on Feb 9, 2023). It is now less than 24 hours to takeoff, and I have not received any confirmation from SkyTours on whether I am booked or not. I cannot check-in to my flight, and have had zero luck on them getting back to me, after multiple attempts at calling and sending an email request. Not sure if I should make alternate travel arrangements... avoid them.