Paid for checked-baggage and SkyTour kept the money and had to pay checked baggage at airline counter We purchased our tickets on SkyTour including checked-baggage for our round way trip. At the airport counter the airline (Air Europe) told us checked-baggage was not included so we had to pay it (USD$150 + taxes). We try to connect with Sky Tours on their web, bot and telephone and has not been possible.

I booked my tickets over 30 hours ago… I booked my tickets over 30 hours ago and I still have not received any confirmation and my credit card has been charged. I have tried contacting customer support but did not receive any response. When I try to cancel my reservation its tells me that my trip locator# is invalid. I just need my money back.

Absolutely the worst booking experience… Absolutely the worst booking experience ever. Paid extra for online check-in… and it doesn’t work. I have received no e-mail with iterenary. Terrible user interface. Terrible customer experience. Never booking with them again. Update: Had to manully check in both ways. Not what I paid for.

My husband's tickets got partially… My husband's tickets got partially cancelled without any email notifications. Only found this out by speaking with ANA for my daughter's and my tickets and inquiring more about his tickets. So now he'll be stuck in vietnam instead of flying home to Vancouver with us. We're supposed to have 11+ hours transfer in San Francisco together, and now it'll only be me and my daughter there. Please avoid this agency at all costs. We can't contact them through emails, chats, calls to ask for more info nor refunds.

Ordered tickets from Finn.no Ordered tickets from Finn.no. Booking got canceled, happy I check it a few day before flying out. Was flying from Sola SVG - Copenhagen Denmark. I purchased the ticket almost 2 weeks in advance. After 1 week. No answer from ticket nor agent. Completely useless info on their site. No numbers active. Do NOT order from here! Stay away! Rather pay more for a ticket that actually works.