No Reimbursement After Canceled Flight One of the flights on my trips was canceled and 8 months later I have not been reimbursed. They have insisted they cannot send a check, that my banking numbers aren't correct and that I cannot speak to them by phone. I have emailed 6 separate individuals that I worked with through my booking and travel process and still have not been reimbursed.

Paid for checked-baggage and SkyTour kept the money and had to pay checked baggage at airline counter We purchased our tickets on SkyTour including checked-baggage for our round way trip. At the airport counter the airline (Air Europe) told us checked-baggage was not included so we had to pay it (USD$150 + taxes). We try to connect with Sky Tours on their web, bot and telephone and has not been possible.

Their Customer Service Works I booked an international roundtrip flights and got a message that the eTicket will be available within 24 hours. I messaged their customer support after the said time frame and got a message that the airline can't confirm the booking. I was just frantic about the bad reviews but still gave it time. They actually replied within minutes via email in my spam box. Given that the "cheap" tickets were not reserved, I still appreciate that somebody followed up.

No refund My cancelled flight on 2022 is still not refunded. Been emailing numerous times also calling the customer service but not getting back anything. They are unreachable at some point.

No communication, avoid Similar to other users, I booked some last minute travel through SkyTours (booked on Feb 7, 2023 for travel on Feb 9, 2023). It is now less than 24 hours to takeoff, and I have not received any confirmation from SkyTours on whether I am booked or not. I cannot check-in to my flight, and have had zero luck on them getting back to me, after multiple attempts at calling and sending an email request. Not sure if I should make alternate travel arrangements... avoid them.