Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

I took NGM for years I took NGM for years . It was so wonderful I could not throw a copy away .I stopped my subscription for several years and last year when I was asked what I wanted for Christmas I said “ NGM subscription . When I returned from Arizona I found three issues waiting . What a disappointment ! No trouble throwing issues away now . Who ever chose to change what was a ” world renown “ magazine ( probably to cut cost ) destroyed a “National Treasure “ ! How sad , thanks for allowing my constructive comment . Hon Ronald D Rowland Ret.

Auto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.

National Geographic violates the UN Charter National Geographic violates the UN Charter in its maps. It produces false content that appears to be an attempt to normalize illegal occupation and annexation. In this day and age, it is utterly unacceptable to abuse the influence of a once reputable establishment for spreading false maps. International borders cannot be changed by force, and humanity has proven this in the second world war at an astronomical cost of life loss. Yet, here we are again!

They'll harass you forever Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.