Cindy Gobin
CAThey'll harass you forever Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.
suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
Ron Rowland
GBI took NGM for years I took NGM for years . It was so wonderful I could not throw a copy away .I stopped my subscription for several years and last year when I was asked what I wanted for Christmas I said “ NGM subscription . When I returned from Arizona I found three issues waiting . What a disappointment ! No trouble throwing issues away now . Who ever chose to change what was a ” world renown “ magazine ( probably to cut cost ) destroyed a “National Treasure “ ! How sad , thanks for allowing my constructive comment . Hon Ronald D Rowland Ret.
Charles Ritz
PHPeople handling subscriptions are a disaster Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.
ADRIAN SIMPKINS
GBThe Nat Geo mag was once a venerated… The Nat Geo mag was once a venerated chronicle of people and places—no more. It has digressed into a pop culture social rag with issues found on every media site. Its become “Mother Jones” with an Atlas. Too bad! It desperately needs another editorial team in order to restore it former glory.