Auto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.

Down the Tubes I have been a National Geographic member/subscriber for over 50 years. I read my parents magazines for almost 20 years before that. I will be a member no longer. I can no longer tolerate the racist, sexist bent of this once vibrant magazine. The editor has brought her lack of scientific background and personal prejudices to bear on her work--where it has no place. Every issue is has become a far left opinion piece instead of fact-based story with broad interest. Too bad.

People handling subscriptions are a disaster Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.

Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

Dear CEO and others Dear CEO and others, Your information is very reliable, isn't it? I guess all you think about Africa is that they have no food and no water and they're poor awww so sad. but no, you guys don't have a big enough brain to understand the beauty of Africa, at least explain that and quit the stupidity.