Auto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.

Digital membership didnt work; no service Signed up for a paid digital membership: content was good, when I could read it. Every article I tried reading would hit me a paywall popup telling me to subscribe, despite the fact I am was subcribed, logged in, and paying. Sometimes they would go away after waiting a while, sometimes the payway would not go away. Customer service sucks. They don't even respond. Never responded to multiple emails requesting they cancle my membership and stop charging me.. Tired of having my mailbox filled up with stuff I cant read, I clicked unsubscribe. Nat geo site responds 'it may take 10 days' for the system to stop spamming me. 10 days? Hell even junk mail marketing from boner pill salemen will stop immediately when you hit that unsubscribe button.. Nat geo/disney, you suck

Good work NG! Difficulties with getting our magazines at our foreign address led to our becoming acquainted with Jodie. She has done a smashing job of seeing that things were set right. Cannot say enough about the wonderful, caring, attentive service we've been given as the details were ironed out. Good work National Geographic!!!

Inspiring Content, but hundreds of ads National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging. However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀 I understand the importance of ads, but it would be good to balance how often you show them.

Down the Tubes I have been a National Geographic member/subscriber for over 50 years. I read my parents magazines for almost 20 years before that. I will be a member no longer. I can no longer tolerate the racist, sexist bent of this once vibrant magazine. The editor has brought her lack of scientific background and personal prejudices to bear on her work--where it has no place. Every issue is has become a far left opinion piece instead of fact-based story with broad interest. Too bad.