Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

People handling subscriptions are a disaster Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.

Down the Tubes I have been a National Geographic member/subscriber for over 50 years. I read my parents magazines for almost 20 years before that. I will be a member no longer. I can no longer tolerate the racist, sexist bent of this once vibrant magazine. The editor has brought her lack of scientific background and personal prejudices to bear on her work--where it has no place. Every issue is has become a far left opinion piece instead of fact-based story with broad interest. Too bad.

Digital membership didnt work; no service Signed up for a paid digital membership: content was good, when I could read it. Every article I tried reading would hit me a paywall popup telling me to subscribe, despite the fact I am was subcribed, logged in, and paying. Sometimes they would go away after waiting a while, sometimes the payway would not go away. Customer service sucks. They don't even respond. Never responded to multiple emails requesting they cancle my membership and stop charging me.. Tired of having my mailbox filled up with stuff I cant read, I clicked unsubscribe. Nat geo site responds 'it may take 10 days' for the system to stop spamming me. 10 days? Hell even junk mail marketing from boner pill salemen will stop immediately when you hit that unsubscribe button.. Nat geo/disney, you suck

The magazines were a gift to my…daughter The magazines were a gift to my daughter. Now that she's a grown up it took me ages to cancel my 10 year-subscription, with threats of an 'incasso'bureau. Can you f**king believe that arrogance and distrust after 10 years of flawless payments ... Shame on you National Geographic.