Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

Inspiring Content, but hundreds of ads National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging. However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀 I understand the importance of ads, but it would be good to balance how often you show them.

Auto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.

For a magazine of such standing National Geographic Digital … For a magazine of such standing, I am sorry to say that their digital version service is atrocious ! I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis. I have tried every single path, to read the articles, to no avail. A total waste of money!!

Don't chance your money on an NG History subscription! NGHIstory is a great magazine but sadly their subscription service is disgraceful! On several occasions I got a year subscription but magazines went missing. As a last chance I took out a subscription for a year in 2022 and heard nothing back till I asked them what went wrong and they said - I took out a subscription for Canada readers! Something really wrong with these people - I am thinking of taking legal action