Marsha Cain
GBI have a Gmail on my phone confirming… I have a Gmail on my phone confirming one yr online and print service, but get blocked when try use it. Am told I never had it. Just read it 2 days ago, got code from nat geo to access it, was prevented from entering code, which then expired. I have Gmail proof I have subscription n get daily notifications from Nat Geo, who is now owned by Disney, not google, so y is google preventing me from my nat geo acct, forgive me, but what business is it of URS?
suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
John Ish Ishmael
CANATIONAL GEO ONLINE IS MISERABLE If you like signing in every time you move to another page then this is for you. I can't recall another app that is as frustrating. Beware. Sad hugs ISH
Sarah Sharma
JPDear CEO and others Dear CEO and others, Your information is very reliable, isn't it? I guess all you think about Africa is that they have no food and no water and they're poor awww so sad. but no, you guys don't have a big enough brain to understand the beauty of Africa, at least explain that and quit the stupidity.
Charles Ritz
PHPeople handling subscriptions are a disaster Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.