Melanie Desmarais
AUFor a magazine of such standing National Geographic Digital … For a magazine of such standing, I am sorry to say that their digital version service is atrocious ! I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis. I have tried every single path, to read the articles, to no avail. A total waste of money!!
Margaret Lishman
GBAuto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.
Cindy Gobin
CAThey'll harass you forever Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.
Becky Mott
KZGood work NG! Difficulties with getting our magazines at our foreign address led to our becoming acquainted with Jodie. She has done a smashing job of seeing that things were set right. Cannot say enough about the wonderful, caring, attentive service we've been given as the details were ironed out. Good work National Geographic!!!
Charles Ritz
PHPeople handling subscriptions are a disaster Almost a year ago I paid for a subscription to Nat Geo History. Everything was correct, but from day one they got my address INCORRECT and despite all my complaining e-mails, they have continued to do so for almost a FULL YEAR and I have yet to recieve a single copy. They are apparantly unaccountable for such mistakes and are certainly uncaring, or they would had made things right by now. Read the other reviews with people with similar problems. I feel nothing but frustration and anger for such avoidable incompetence and only wish I could be listened to.