Auto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.

NATIONAL GEO ONLINE IS MISERABLE If you like signing in every time you move to another page then this is for you. I can't recall another app that is as frustrating. Beware. Sad hugs ISH

Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

Good work NG! Difficulties with getting our magazines at our foreign address led to our becoming acquainted with Jodie. She has done a smashing job of seeing that things were set right. Cannot say enough about the wonderful, caring, attentive service we've been given as the details were ironed out. Good work National Geographic!!!

Dear CEO and others Dear CEO and others, Your information is very reliable, isn't it? I guess all you think about Africa is that they have no food and no water and they're poor awww so sad. but no, you guys don't have a big enough brain to understand the beauty of Africa, at least explain that and quit the stupidity.