suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
Andrei Istratov
GBSubscription to spam National Geographic used to be a very respected journal. Now, they teamed up with Lindblad Expeditions. Once you subscribe to National Geographic, they sell your address to Lindblad Expeditions without asking for your permission, and you start getting catalogues of offensively expensive travel offers, tens of thousands of dollars per trip, from Lindblad Expeditions, and it is impossible to stop. Cancelled National Geographic because of Lindblad Expeditions spam. Called National Geographic for help to stop the spam. Looks like the spammers may be their partners. The frequency of spam got less but did not stop. Please, save your sanity and DO NOT SUBSCRIBE TO NATIONAL GEOGRAPHIC!!!
Melanie Desmarais
AUFor a magazine of such standing National Geographic Digital … For a magazine of such standing, I am sorry to say that their digital version service is atrocious ! I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis. I have tried every single path, to read the articles, to no avail. A total waste of money!!
Digtas
UAInspiring Content, but hundreds of ads National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging. However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀 I understand the importance of ads, but it would be good to balance how often you show them.
Margaret Lishman
GBAuto renewal by default Paid for 6 month subscription to National Geographic Kids for my grandson. Was surprised to see on the invoice it said "auto-renewal" which I did not want. Tried twice to phone - only got "very busy" message; sent two emails - no response.