suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
Becky Mott
KZGood work NG! Difficulties with getting our magazines at our foreign address led to our becoming acquainted with Jodie. She has done a smashing job of seeing that things were set right. Cannot say enough about the wonderful, caring, attentive service we've been given as the details were ironed out. Good work National Geographic!!!
Filip Bauwens
BEThe magazines were a gift to my…daughter The magazines were a gift to my daughter. Now that she's a grown up it took me ages to cancel my 10 year-subscription, with threats of an 'incasso'bureau. Can you f**king believe that arrogance and distrust after 10 years of flawless payments ... Shame on you National Geographic.
ADRIAN SIMPKINS
GBThe Nat Geo mag was once a venerated… The Nat Geo mag was once a venerated chronicle of people and places—no more. It has digressed into a pop culture social rag with issues found on every media site. Its become “Mother Jones” with an Atlas. Too bad! It desperately needs another editorial team in order to restore it former glory.
Bryan
PLDon't chance your money on an NG History subscription! NGHIstory is a great magazine but sadly their subscription service is disgraceful! On several occasions I got a year subscription but magazines went missing. As a last chance I took out a subscription for a year in 2022 and heard nothing back till I asked them what went wrong and they said - I took out a subscription for Canada readers! Something really wrong with these people - I am thinking of taking legal action