NATIONAL GEO ONLINE IS MISERABLE If you like signing in every time you move to another page then this is for you. I can't recall another app that is as frustrating. Beware. Sad hugs ISH

Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

Low quality popscience with no integrity I used to love Nat Geo's magazines and read stacks of old issues almost cover to cover back when I assumed that the content was genuine and scientific. The illusion first shattered when I discovered the "Dog Whisperer" TV show that masqueraded abuse as dog training, and saw that Nat Geo just ignored all the damning critique from highly educated actual behaviour specialists, who implored them to stop the show because it is 1. unscientific, and 2. likely to harm many pet dogs as viewers try to emulate Millan's methods from the popular show. Nat Geo continued the show year after year because the show is popular, and because science, ethics and integrity apparently does not matter... all the sciency gloss is just pretend

They'll harass you forever Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.

Inspiring Content, but hundreds of ads National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging. However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀 I understand the importance of ads, but it would be good to balance how often you show them.