Melanie Desmarais
AUFor a magazine of such standing National Geographic Digital … For a magazine of such standing, I am sorry to say that their digital version service is atrocious ! I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis. I have tried every single path, to read the articles, to no avail. A total waste of money!!
ADRIAN SIMPKINS
GBThe Nat Geo mag was once a venerated… The Nat Geo mag was once a venerated chronicle of people and places—no more. It has digressed into a pop culture social rag with issues found on every media site. Its become “Mother Jones” with an Atlas. Too bad! It desperately needs another editorial team in order to restore it former glory.
Adam
GBDigital membership didnt work; no service Signed up for a paid digital membership: content was good, when I could read it. Every article I tried reading would hit me a paywall popup telling me to subscribe, despite the fact I am was subcribed, logged in, and paying. Sometimes they would go away after waiting a while, sometimes the payway would not go away. Customer service sucks. They don't even respond. Never responded to multiple emails requesting they cancle my membership and stop charging me.. Tired of having my mailbox filled up with stuff I cant read, I clicked unsubscribe. Nat geo site responds 'it may take 10 days' for the system to stop spamming me. 10 days? Hell even junk mail marketing from boner pill salemen will stop immediately when you hit that unsubscribe button.. Nat geo/disney, you suck
suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
Marsha Cain
GBI have a Gmail on my phone confirming… I have a Gmail on my phone confirming one yr online and print service, but get blocked when try use it. Am told I never had it. Just read it 2 days ago, got code from nat geo to access it, was prevented from entering code, which then expired. I have Gmail proof I have subscription n get daily notifications from Nat Geo, who is now owned by Disney, not google, so y is google preventing me from my nat geo acct, forgive me, but what business is it of URS?