Good work NG! Difficulties with getting our magazines at our foreign address led to our becoming acquainted with Jodie. She has done a smashing job of seeing that things were set right. Cannot say enough about the wonderful, caring, attentive service we've been given as the details were ironed out. Good work National Geographic!!!

Fire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...

For a magazine of such standing National Geographic Digital … For a magazine of such standing, I am sorry to say that their digital version service is atrocious ! I have a paid membership which does not allow me to read any articles which are emailed to me on a daily basis. I have tried every single path, to read the articles, to no avail. A total waste of money!!

I have a Gmail on my phone confirming… I have a Gmail on my phone confirming one yr online and print service, but get blocked when try use it. Am told I never had it. Just read it 2 days ago, got code from nat geo to access it, was prevented from entering code, which then expired. I have Gmail proof I have subscription n get daily notifications from Nat Geo, who is now owned by Disney, not google, so y is google preventing me from my nat geo acct, forgive me, but what business is it of URS?

Down the Tubes I have been a National Geographic member/subscriber for over 50 years. I read my parents magazines for almost 20 years before that. I will be a member no longer. I can no longer tolerate the racist, sexist bent of this once vibrant magazine. The editor has brought her lack of scientific background and personal prejudices to bear on her work--where it has no place. Every issue is has become a far left opinion piece instead of fact-based story with broad interest. Too bad.