suzanne
GBFire customer support people Just had the most ridiculous conversation with not 1 but 2 (supervisor) customer service people..... First from Philippines who COULD NOT UNDERTAND AND ANSWER BASIC QUESTIONS RE: no issues received for 3 months. Both she and supervisor (American who spoke English) could not listen or understand the problem. Each gave different info re: problem, then adding 3 more problems. Glad to find N G complaint site....seems I experienced same problems with customer service. Simple questions, rude etc etc etc....... ....will not renew current sub...
Cindy Gobin
CAThey'll harass you forever Be careful about getting a NG membership and magazine. They will harass you forever. I tried to cancel my father's membership when his Alzheimers progressed to a point where he could no longer read. Every other subscription promptly cancelled and refunded. Not NG, I had to let the whole subscription run out. And meanwhile they sent demand after demand for renewal. I politely asked at least a dozen times over 4 years for them to leave us alone. Now my Dad is DEAD and they are still sending renewal notices. They are heartless monsters.
Ron Rowland
GBI took NGM for years I took NGM for years . It was so wonderful I could not throw a copy away .I stopped my subscription for several years and last year when I was asked what I wanted for Christmas I said “ NGM subscription . When I returned from Arizona I found three issues waiting . What a disappointment ! No trouble throwing issues away now . Who ever chose to change what was a ” world renown “ magazine ( probably to cut cost ) destroyed a “National Treasure “ ! How sad , thanks for allowing my constructive comment . Hon Ronald D Rowland Ret.
Digtas
UAInspiring Content, but hundreds of ads National Geographic Channel has been a source of awe-inspiring documentaries and educational content. It is my go-to channel to relax. The visuals are stunning, and the storytelling is both informative and engaging. However, the overall experience is marred by the excessive number of advertisements. The frequency and duration of ads interrupt the flow. Sometimes I even forget what I was watching 😀 I understand the importance of ads, but it would be good to balance how often you show them.
Jim
GBDown the Tubes I have been a National Geographic member/subscriber for over 50 years. I read my parents magazines for almost 20 years before that. I will be a member no longer. I can no longer tolerate the racist, sexist bent of this once vibrant magazine. The editor has brought her lack of scientific background and personal prejudices to bear on her work--where it has no place. Every issue is has become a far left opinion piece instead of fact-based story with broad interest. Too bad.