The Best Single Travel Experience The Best Single Travel experience has been one of the easiest and heart warming experiences, I have looking at over the years. The many photos and checking the prices, are easy. Love how with just a click I could go on the pre trusted journey to places, I want to go seeing that others have enjoyed the experience earlier the photos change as pages are update often giving a newness to the site.

poor communication and poor customer service. This travel agency customer service has been below satisfactory. I called to book a trip to Hawaii which they said there was availability and to expect a confirmation within 24 hours. I was also told not to book a flight until I receive confirmation, which was in order. However, I did not hear back until more than 48 hours later which by that point all flight prices had increased. I called their office four to six times to get updates as well as emailed the help line. The travel agent apologized repeatedly and seem to empathize with my situation; however, when I got a response it was not via phone it was via email simply stating that they could not accommodate me at the price which they had charged me and I would need to pay an additional $600+ in order to travel with the group. There was no offer on behalf of the company to compromise or to negotiate with me based off of the inconvenience and the cost of airline tickets which had increased while I was waiting over 24 hours beyond what they promised. the travel agent had memorized my phone number by the time I had called after the 48-hour mark and greeted me on the phone by first name. I have been trying to call and reach them since they sent me the email requesting an additional $640 and have yet to receive a call back. I have left two thorough voicemails requesting a call back, as well, with no response. I only think that it is fair and appropriate that when a company does not meet their end of the agreement that there needs to be some sort of compensation for willing customer. The extra cost is for me to have my own room and on the website that was advertised as a convenient options however it is not my fault that they overbooked the trip and I do not have the option to book with another person. There has been lack of transparency through this process. I did my part and paid the full price for the vacation upfront as requested. I highly do not recommend this organization for a travel agency. There clearly are issues with internal communication. Additionally there appears to be no intentions by the company to ensure that a customer is satisfied.

Europe was fantastic! What a great trip we had. It was well planned and we were able to visit many important historic sites. I liked that there was a good mix between walking and local sightseeing transportation. I really liked the other prople on the tour and I think we all enjoyed the free time we had to shop or go on our own to visit something we wanted to see. Also liked that some meals were included and that we had the option to choose our own restaurant a few times for dinner, liked the farewell dinner as a group. Made some great friends and I am sure we will all travel with you again in the future. I see some great trips coming up.

St Augustine, Banff, Niagara Falls Did St Augustine, Niagara Falls and Banff all in one yr. Tourism was already open after COVID. All 3 were the same tour guide. She claims to have 9 yrs experience, but it was so disorganized, not on schedule and was very in-your-face about being social with the group. Took candid, horrid pictures and shared them with the group. And will ask how come you weren't smiling on this photo... okay...Got everyone's email address, phone numbers and d.o.b. on a pc of paper and asked everyone to verify your private info for everyone to see. Not doing them again! When i made complaints to Sheryl, the owner, her response was, she'll remove me from the email list. (LOL)

European Highlights Cruise I just returned from a 10 day 9 port cruise offered through Best Single Travel. The trip/ports were wonderful and the people I met were great. The praise stops there. Three days prior to leaving the US, we received our final itinerary which was vague enough to allow for last minute changes. Most ports were unguided walking tours. Ultimately the promised private locally guided tours were primarily hop on/hop off busses, local or taxi transportation, and a lot of walking....including a few 30 minute walks to meet our local 2-3 hour walking tour guide. One guided tour was in fact a free chamber of commerce tour with 40 others from our ship. (The tour/guide was great, however we paid for private tours...where did that money go?). Myself and most of the others on this trip were actually traveling on credit from prior covid cancelations....it certainly felt like we got the cheap tours because the money was already spent....However, based on other reviews (on other sites), it seems that wasn't the case, but rather how this company operates. NCL is an awsome cruise line that caters to solo travelers....so next time, book solo and take part in the ships excursions!