"Free" travel offered as a "Gift" - Not! "Free" Travel was offered as a "Gift" for listening to a TimeShare presentation. It is more of a punishment. You can only call 60 days after you attend the presentation, you reservation must be for 60 days from the date you call. They will not tell you what property you will stay in until 7-10 days before you travel. The ability to reach them is low. They will call back once for each set of voice mail you leave and the call back was from 1-10 days after I left the message. They charged me more for the "Free" stay then told me the $50 dining card promised was not available. Then told me with email that the $150 entertainment package must be used for certain activities but that those are subject to review after you submit them and the money is not provided but "reimbursed" if you are lucky enough to choose something that "qualified". I tried to cancel the reservation once I became too frustrated that I could not change the date of arrival. No luck - set in stone once they send a "Certificate" out. No refund available for the additional charges (not free) and too bad for me. Net value of sitting through the Timeshare presentation: out 3 hours of two peoples time (not 90 minutes promised), out additional charges for "Free" Hotel stay. No dinner or entertainment value that was promised and a really bad experience with Casablanca telling me it was my fault for not understanding their maze of avoiding delivering on the value promised.

My wife and I wanted to celebrate our… My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.

Scammers They do not deliver travel plans as promised after giving them the money and forms necessary. Representatives there are sociopaths

i agree with all the negative reviews i agree with all the negative reviews. they are scammers and cons. I supposedly "won" tickets to go to Disney. After I attended one of those stupid talks... waited 3 days... they refunded my $40... to reserver my talk... THEN I finally get my trip confirmed... requesting a $100 deposit.. that I have to send to them to hold my trip....

These reviews have to be fake These reviews have to be fake. The other site has everyone leaving 1 star but on here almost everyone posts 5 stars. The reviewers only talk about Linda, Sean or Nicole being great employee’s and nothing about the actual trip!trust pilot, you need to take all these off because they are FAKE.