Ofelia Habelt
GBSCAM ALERT We paid to make a reservation, then paid to confirm our dates, but our check to confirm was never cashed and we never received confirmation of our trip dates. I have called 3 times now and told they are a little behind but we would be receiving confirmation within a week. It has been 2 months and we STILL HAVE NOT RECEIVE CONFIRMATION AND THEY HAVE OUR MONEY! This appears to be a SCAM.
Kirsten Najar
GBGASLIGHTING SCAMMERS RUDE, UNPROFESSIONAL, and COMPLETE SCAMMERS. They deserve the lowest rating possible. This company promises you one thing then finds every excuse they can to change the details of your trip. BETH and JULIO, should both be fired based on their customer service (or lack thereof) If you have my money, YOU LISTEN TO ME! PERIOD. These people are master manipulators that try to gaslight you into being okay with all around POOR SERVICE and EMPTY PROMISES. Not to mention the headache it is to even get in contact with someone just to then be treated like you're not a PAYING customer. Absolutely nobody should give this company money and I encourage EVERYONE that has been scammed by these people to take them to small claims court and report them to every outlet possible. This is just the beginning.
Jasmine Rodriguez
GBScammers They do not deliver travel plans as promised after giving them the money and forms necessary. Representatives there are sociopaths
Eugene Nyako
GBMy wife and I wanted to celebrate our… My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.
barb Modugno
GBHORRIBLE HORRIBLE. No customer service. I get passed off to different people now for over a month trying to get my $100 dollars back because I cancelled my trip. What they sell you on is not what you get.