Matt Weseman
GBPaid my activation fee Paid my activation fee. tried to book my week in San Juan. They could not support there end of the contract and would not bend, even a little, to accommodate their inability to honor their published agreement. Luckily I was able to get a refund of my fee.
Adam Bennett
GBIf you feel like wasting your time in… If you feel like wasting your time in their presentation, getting your deposit taken in a bait and switch (told you would be staying in one location and and finding out its a half hour away) then please enjoy. For an added bonus you can wait for hours on hold just to leave a voicemail and never receive a call back. I must be insane because I did this 5 times with no response.
Megan Jones
GBReceived our packet back bad saying… Received our packet back saying they didn’t receive the 50 dollar deposit. They just took our money and said they never received it. Scam company… F Hyatt!
Jasmine Rodriguez
GBScammers They do not deliver travel plans as promised after giving them the money and forms necessary. Representatives there are sociopaths
Rowena Tan
GBOutstanding Customer Service!!! Calling a huge company with minimal information is usually a pain. But having encountered Linda, customer service representative is like finding a priceless gem. She has the best ears to listen to your concerns. She possesses the skills to creatively cater to your specific needs. She's gifted with her unusual ability to redefine genuine customer service. You can imagine her on the other line handling your case with a smile. Kudos to Casablanca Express. You have one of the best staffs. She just set the standard higher.