Jasmine Rodriguez
GBScammers They do not deliver travel plans as promised after giving them the money and forms necessary. Representatives there are sociopaths
JP
GB5 Stars for Deception Terrible company with an excellent ability to lie. You will be scammed. "Fully refundable deposits" will never arrive to your mailing address if you decide to cancel a trip prior to their deadline. And if by chance you are able to take your trip, the company will provide the sketchiest accommodations in an effort to pressure you into an upgrade package (which is more expensive than booking on your own.) After multiple attempts at requesting a refund for a cancelled trip, the company has repeatedly tried to sell me a "free" Las Vegas trip in lieu of the refund which I continue to reject. Almost 3 months later and I have yet to receive my refund. I will give this company 5 stars for deception and unethical sales practices.
Comethia Blanchard
GBUnsatisfied with free trip certificate process I have reached out to casa blanca express several times, only to reach no one. Upon joining GEVC, i received a free trip, We’re by I had to send to casa blanca a check, along with the certificate to the address that was indicated on the certificate. I discover that the address that was provided was not a location and that the parcel was Forwarded back to my post office. Now I’m two days out from The expiration date of getting this information to them and yet no response.” When calling office. How am I to take pleasure in a reward, that is providing inadequate address information As well as no customer service support to rectify the matter. Please can someone from your team call me ASAP. Shay 832-729-1562 TY.
Eugene Nyako
GBMy wife and I wanted to celebrate our… My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.
barb Modugno
GBHORRIBLE HORRIBLE. No customer service. I get passed off to different people now for over a month trying to get my $100 dollars back because I cancelled my trip. What they sell you on is not what you get.