Eugene Nyako
GBMy wife and I wanted to celebrate our… My wife and I wanted to celebrate our honeymoon, and wanted to make sure we could receive some help in doing so. After calling Casablanca Express and talking to Michelle she went above and beyond to make sure we can go. Big thanks to Michelle for getting us a date for our trip fast and early. They should clone her, because she is definitely management material.
Adam Bennett
GBIf you feel like wasting your time in… If you feel like wasting your time in their presentation, getting your deposit taken in a bait and switch (told you would be staying in one location and and finding out its a half hour away) then please enjoy. For an added bonus you can wait for hours on hold just to leave a voicemail and never receive a call back. I must be insane because I did this 5 times with no response.
Matt Weseman
GBPaid my activation fee Paid my activation fee. tried to book my week in San Juan. They could not support there end of the contract and would not bend, even a little, to accommodate their inability to honor their published agreement. Luckily I was able to get a refund of my fee.
barb Modugno
GBHORRIBLE HORRIBLE. No customer service. I get passed off to different people now for over a month trying to get my $100 dollars back because I cancelled my trip. What they sell you on is not what you get.
Megan Jones
GBReceived our packet back bad saying… Received our packet back saying they didn’t receive the 50 dollar deposit. They just took our money and said they never received it. Scam company… F Hyatt!