Good value, nice building I stayed at the Ginosi Metropolitan Apartel. I was at first skeptical after reading all the bad reviews on here, but I am happy that I actually went for it. The building was clean, the location is very close to the walk of Fame stars and the view over Hollywood was just fantastic. There was no daily cleaning but that didn't bother me at all. It felt like it was my home and that is not a feeling one easily gets at hotels.

Very bad handling of the covid… Very bad handling of the covid situation. They were still accepting guests while only essential travel was allowed. And no sympathy for people who couldn't even get into the country of their booking due to flight cancellations. Would never book again.

Hi I honestly worked for this crappy Hi I honestly worked for this crappy company and to be honest worst employers out there they were trash treated their employees like crap. I was a manager pretty much and got paid minimum wage honestly one of this most trahiest companies they didn’t even pay the housekeepers the right amount I freaking hated working here honestly my worst job probably I’ve had a lot of freakin jobs I hated it and quite and while I worked there people told me I was amazing and the face of this doodoo company cause everyone else who works there is literally negative and crappy at their job. The management doesn’t pay right and doesn’t know how to run a freakin company. To my all honest opinion I don’t think ginosi apartels should be a freakin open hotel thing cause their honestly terrible. Nothing is ever fixed and they depend on their employees To be managers not the managers themselves. Idk tbh horrible company ran by terrible people who don’t obvi give a crap about the people staying in or working for them!!

Sorely Disappointed I recently stated at Ginosi Apartels (the weekend of July 21st) and the bang for the buck is HORRIBLE. When you first walk in you think everything is lovely but it is not until you get into your stay that you realize things are going to go south. The TV was just the tip of my unhappy iceberg. My stay at Ginosi Apartels was the most unpleasant experience for the value that I've ever had. The bed was so stiff that my neck, back, and shoulders hurt so bad. The sink drained slowly and was disgusting. The toilet ran every time you flushed it and didn't stop running all night long. The cable provider they contract out to only gives the customers 30 channels. 1-30...everything else is "unauthorized". We were right next to the gym so we could hear the people drop their weights at all hours of the night. Some employee of Ginosi Apartels came to our door the 2nd night we were there and questioned us about our reservation and if we were supposed to be in the apartment. That is unacceptably insulting. I'm so disappointed at having to spend such an exorbitant amount of money for what I got in return. They charge an unadvertised "cleaning fee" of $160.00. The customer service personnel are very nice and polite...UNTIL you have an issue. Once you have an issue, you can take it up with the manager who doesn't work weekends. The BEST thing about this place is the covered parking which is $30/night. And there is no other option but to park in the spot they have for you. That in itself has its pros and cons. Oh..and instead of leaving your keys in the unit like most places, you have to go back to the place you checked in at to return your keys.

How rude!! I travel to L.A. frequently, probably twice a month, and I've been looking for new options of places to stay. I found Ginosi Apartels on Hotel.com. and it looks terrific. I had a few questions so I called the number listed on your Hotel.com website. Here's how the conversation went: Me: Hi, can you tell me how close you are to the Palladium? Clerk: What?!?! Me: Can you tell me how close you are to the Palladium? (5 seconds of silence) Me: The theater on Sunset? (several more seconds of silence, I thought he was looking it up on line) Me: Hello? (several more seconds of silence) Clerk: Click. Wow! Really rude. I'm bummed because I thought this place might be one of my homes away from homes. But, if the reservations/front desk is so rude they cannot even carry on a simple conversation, I assume that the rest of the staff is also less than professional and pleasant.