Terrible experience I stayed at 1111 Wilshire, managed by Ginosi Apartments. My family experienced many issues on the property, including the following (taken from correspondence to the apartment manager): - Hidden Parking Costs - When I booked our stay here, I read that there was limited on-street parking and we had the option of getting a space for $30, but what I learned at your leasing office is that there was NO overnight parking, so obviously I had no choice but to purchase a space for two nights. Avoiding this cost went into the choice of your property versus another. - Lack of proper bedding - When we arrived, we did not have full bedding for the cot and the futon. I had to call your office twice, the first individual saying that they would get back to me (they did not), the second individual saying they could get what I needed but I had to come pick it up because they were the only one in the office. Completely unacceptable that I had to get in my car and drive to get the rest of our bedding. - Quality of larger bed - I have found the quality of the mattress to be less than acceptable. My wife and I can actually feel the springs. It did not make for a good night sleep. - Lack of kitchen amenities - While I realize that most of your guests may not touch the kitchen, I have found the number of glasses and the lack of dish washing liquid or a scrubber brush less than acceptable. - Locks on door - This may not be helped and may only amount to a suggestion, but in comparison to a hotel, to have one single solitary keyed deadbolt without an additional chain or additional bolt that only I have access to on the inside was unsettling and did not give me a sense of security for my family. -In general, we don't find the apartment to be ultra clean and we just discovered the lack of a bath mat. -When using the toaster, I noticed there was a small electrical short that was making a spark. I immediately turned it off. I suggest you get rid of it before someone gets hurt. - Last night, we discovered broken porcelain or glass behind a chair in the corner of the room. See the attached photo. There was also a small shard on the chair which I discovered first. - We are leaving all dirty dishes in the dishwasher, which we could not run given the lack of detergent. After writing this, I was offered a $60 discount to cover the parking fees, nothing more. I expressed that because of our experience I felt that we should have paid half as much as we did. I was then told that $60 off would be all they would offer. I never accepted. I would think twice before staying at any property operated by Ginosi Apartments.

a great away from home experience My girlfriend and I really enjoyed this apartment, Belltown. The bathroom, closet, kitchen, and bedroom was perfect. The unit came with a balcony with views of Downtown and the Space Needle. Past reviews claimed the neighborhood was bad. I can say we felt secure and had little trouble with homeless or additional trouble. Check in and out was SUPER easy. We enjoyed the rooftop common area for morning coffee drinks and even celebrated New Years with neighbors. Overall 5 out of 5 experience. As far as feedback we would have liked a softer bed and nicer bedroom blankets. Street parking was SUPER easy but would have preferred to park inside the building as there were plenty of spots in the garage and would have liked the option.

Dodgy Charged me again for my stay 1 month after we had left!!! Still trying to get money back. They claim technical error and immediate reversal was processed... Nothing has been reversed on credit card, plus now additional overseas transaction added to credit card!! NOT HAPPY GINOSI!

“BLOOD FROM 2 DAY OLD CRIME SCENE OUTSIDE DOOR AND THEY REFUSED TO MOVE ME” I stayed in the Hollywood Apartel from December 11th to December 14th. Upon check in, I was told a crime scene investigation would be taking place outside of my apartment door because of an incident two days prior. I asked if it was a murder and they refused to give me information. I was told there was blood on the floor outside the apartment and police still at the scene. I insisted to be moved to another unit and was told that would not be possible. When I attempted to reach reservations, the line was disconnected twice from Dmitri(?) hanging up and Nazan refusing to speak to me. After 40 minutes, I was only offered another apartment after a "last minute cancellation." I asked every team member I spoke with if they would live in this unit and they all said no. I am disappointed in the lack of concern for your guests comfort. Being that the incident happened two days ago, I should have been communicated well in advance so I could make plans accordingly.

Worst stay of my life Walked into my room and found a man and woman who just had sex on my bed I payed for. Apparently they were all booked that night so I couldn't switch to a new room. I shared the futon with another 30 year old man.The next day they had some available so when I went to go switch rooms, the guy I saw in my room the night before turned out to be an employee. It took almost two weeks to get anything done about it. They offered me 80$ gift card to (external reference), and 10% off my next stay. Of course I will never stay again and I hope nobody else does either. I'm disgusted in so many ways. DO NOT STAY AT A GINOSI APARTMENT!