Itslilbby
GBHi I honestly worked for this crappy Hi I honestly worked for this crappy company and to be honest worst employers out there they were trash treated their employees like crap. I was a manager pretty much and got paid minimum wage honestly one of this most trahiest companies they didn’t even pay the housekeepers the right amount I freaking hated working here honestly my worst job probably I’ve had a lot of freakin jobs I hated it and quite and while I worked there people told me I was amazing and the face of this doodoo company cause everyone else who works there is literally negative and crappy at their job. The management doesn’t pay right and doesn’t know how to run a freakin company. To my all honest opinion I don’t think ginosi apartels should be a freakin open hotel thing cause their honestly terrible. Nothing is ever fixed and they depend on their employees To be managers not the managers themselves. Idk tbh horrible company ran by terrible people who don’t obvi give a crap about the people staying in or working for them!!
Mark Elliot
GBUNDISCLOSED $120 CLEANING FEE AND NO CANCELLATIONS ALLOWED Ginosi Apartments showed up as the best Seattle hotel rate on Expedia at $69 dollars per night. I booked a 2 night reservation and the next day I discovered that I had been billed $282. The reason provided was an undisclosed $120 cleaning deposit, which more than doubled the nightly rate. If Ginosi Apartments wants to charge $140 per night, they are welcome to do so. But ... Spoofing a lower rate, and concealing an exorbitant cleaning deposit in the fine print, while not allowing cancellations, demonstrates a very obvious desire to deceive. This business can't be trusted and I would caution any potential customers to avoid using a card that does not have fraud prevention. When they claim that the cleaning fee is disclosed in the "terms and conditions" fine print of the rental agreement, it may provide legal cover, but it does not conceal the intentional misrepresentation their rates, an intent that their "no cancellations" policy clearly demonstrates. ---------------------- Reply to Sean, Saying you are "sorry" and then blaming me for not finding a ridiculous $120 cleaning charge hidden in the terms and conditions is not an apology. Your no-cancellations policy combined with the hidden fee is a clear indication of your intent. If apartments have needs beyond hotel rooms then be honest and RAISE YOUR RENTAL RATES.
Edward McConnard
GBGood value, nice building I stayed at the Ginosi Metropolitan Apartel. I was at first skeptical after reading all the bad reviews on here, but I am happy that I actually went for it. The building was clean, the location is very close to the walk of Fame stars and the view over Hollywood was just fantastic. There was no daily cleaning but that didn't bother me at all. It felt like it was my home and that is not a feeling one easily gets at hotels.
LaCora Ayala
GBHorrible Experience. ***Checking-In*** When I got to the address that was given to me during booking the hotel/apartment (after driving 9hours), there was no clear explanation that I had to go down to check in at another office. If it weren't for the gentleman running the downstairs bar I would have been left in LA with no room at 12AM. So I finally figured out how to check-in through outside codes and getting buzzed in (there is no office that you can just walk into) after all this I get hit with major hidden FEES!!! ***Hidden Fees*** I booked the room through Hotels.com and not once was the hidden "cleaning fee" of $120. explained to me. Not until time of check in. That fee should be included in the booking reservation, meaning instead of advertising $130 a night it should be $250 a night so people know exactly what they are paying. Also, they charged me $20 a night for parking but when I got to the parking lot they were charging only $10 (overnight).... So my $320 reservation easily added up to $500 (two nights).... all the codes that were given to me to get in the building were wrong, I had to wait another 30mins to get in (myself by calling with instructions given to me over the phone as there is no one the site to help). ***Service*** Not to mention when it was time to check out (which clearly stated 11am) 10am house keeping was nocking at my door. Of course like any other hotel I said not ready, no big deal I thought.... Until the manager and house keeper showed up at 10:55 and stood out side the door hovering, making sure that my family and I were out by exactly 11:am as if we did something wrong. I asked if I could please have an additional 10-15mins to gather my stuff and I was told NO! With that being said the manager and housekeeper didn't even know any of the codes to get into room. So I had to help them get into the room they just kicked me out of! *Location- Great. *Rooms- Beautiful. *Checking in- Horrible and Confusing *Customer Service- The worst I've ever experienced. *Company/Price- Will trick you into thinking your getting a good deal but will charge you hidden fees anyway they can!
Bruno Payen
GBAmazing experience We just loved this Place! Travelling With Our 3 youngest Girls, 10, 12 and 16 years old this was Perfect, clean, big Apartment With everything we needed during Our 10 days vacation. the gym and the pool was perfekt, Short way to Universal Studio and all the typical Things you wanne visit as tourist and a big shoppingcenter, Wax Museum, Theater etc 2 minutes away. We are coming back, that's for sure