If I could give a negative star I… If I could give a negative star I would! My room was absolutely disgusting! There were stains on the carpet the smell of weed or cigarettes I could barely sleep! The picture of the room was completely false advertisement it looked nothing like what my confirmation had shown. To top it all off I went to return the key and there was nobody at the building all doors were locked I waited 20 minutes with my Uber and almost missed my flight the customer care representative on the phone told me to leave the key ag the door which I followed her instructions I later got charged $200 for a key deposit!!! Complete scam!! I will never book with them and do not recommend them to my worst enemy.

Do NOT book Ginosi If I could give zero stars I would. I reserved 3 nights at one location. I was not informed upon check in that they had moved my building location. The new building did not have the amenities I booked. The next morning I received an email saying they couldn’t accommodate my entire stay and had to relocate me again. The next building had even less amenities than the first location they put me. It wasn’t even the room type I booked. Both nights we didn’t sleep because of the noise. It was so bad. Not to mention how hard the beds are. We left and don’t stay the third night. They refunded about half of the amount of the third night. Overall I will never ever book with this place ever again. I highly advise everyone else not to also. It was the very worst experience I’ve ever encountered traveling. I was traveling with my 18 month old and had to unpack and repack everything every night when all I wanted to do was stay in one location and enjoy swimming with my boy. That never once happened. And all they give me is a the run around that all they can offer is a partial refund for the inconvenience they cause.

Dodgy Charged me again for my stay 1 month after we had left!!! Still trying to get money back. They claim technical error and immediate reversal was processed... Nothing has been reversed on credit card, plus now additional overseas transaction added to credit card!! NOT HAPPY GINOSI!

Worst experience, bad ethics, do not book with this company! This company is not honest at all. I booked an appartment and had a really poor experience (see bellow). I posted a review and they will not publish it. Furthermore, you clearly see that the only google reviews are from the company itself. Here's the review I posted on their website: Next to the location, I have nothing positive to say about this company. 1. The checkin did not work. We were there before 6pm (which is still check-in time) but had to walk three blocks to get the key out of a key box. The code was not provided in advance so I had to call them. If you don't have a local cell phone that will be an expensive call! 2. We booked an appartment for three as I was travelling with two other friends. The appartment is listed for four people. But it only has one queen size bed. I slept on the couch. The sheets were not there and I had to look for them even if I paid the extra fee for the 4-people-appartment. There were also only 2 towels. 3. On booking.com it's listed as a cheap deal but there are lots of hidden costs. Everytime they charge you an extra of USD 120.- cleaning fees. In my point of view, it's a clear rip-off tactic they use and booking should ban them or not allow it. It's not listed transparently enough! 4. It was not very clean at all. Lots of crumbs on the couch and dust everywhere. The USD 120.- seem to be taken and just party invested in poor cleaning service.

a great away from home experience My girlfriend and I really enjoyed this apartment, Belltown. The bathroom, closet, kitchen, and bedroom was perfect. The unit came with a balcony with views of Downtown and the Space Needle. Past reviews claimed the neighborhood was bad. I can say we felt secure and had little trouble with homeless or additional trouble. Check in and out was SUPER easy. We enjoyed the rooftop common area for morning coffee drinks and even celebrated New Years with neighbors. Overall 5 out of 5 experience. As far as feedback we would have liked a softer bed and nicer bedroom blankets. Street parking was SUPER easy but would have preferred to park inside the building as there were plenty of spots in the garage and would have liked the option.