Worst stay of my life Walked into my room and found a man and woman who just had sex on my bed I payed for. Apparently they were all booked that night so I couldn't switch to a new room. I shared the futon with another 30 year old man.The next day they had some available so when I went to go switch rooms, the guy I saw in my room the night before turned out to be an employee. It took almost two weeks to get anything done about it. They offered me 80$ gift card to (external reference), and 10% off my next stay. Of course I will never stay again and I hope nobody else does either. I'm disgusted in so many ways. DO NOT STAY AT A GINOSI APARTMENT!

Terrible experience I stayed at 1111 Wilshire, managed by Ginosi Apartments. My family experienced many issues on the property, including the following (taken from correspondence to the apartment manager): - Hidden Parking Costs - When I booked our stay here, I read that there was limited on-street parking and we had the option of getting a space for $30, but what I learned at your leasing office is that there was NO overnight parking, so obviously I had no choice but to purchase a space for two nights. Avoiding this cost went into the choice of your property versus another. - Lack of proper bedding - When we arrived, we did not have full bedding for the cot and the futon. I had to call your office twice, the first individual saying that they would get back to me (they did not), the second individual saying they could get what I needed but I had to come pick it up because they were the only one in the office. Completely unacceptable that I had to get in my car and drive to get the rest of our bedding. - Quality of larger bed - I have found the quality of the mattress to be less than acceptable. My wife and I can actually feel the springs. It did not make for a good night sleep. - Lack of kitchen amenities - While I realize that most of your guests may not touch the kitchen, I have found the number of glasses and the lack of dish washing liquid or a scrubber brush less than acceptable. - Locks on door - This may not be helped and may only amount to a suggestion, but in comparison to a hotel, to have one single solitary keyed deadbolt without an additional chain or additional bolt that only I have access to on the inside was unsettling and did not give me a sense of security for my family. -In general, we don't find the apartment to be ultra clean and we just discovered the lack of a bath mat. -When using the toaster, I noticed there was a small electrical short that was making a spark. I immediately turned it off. I suggest you get rid of it before someone gets hurt. - Last night, we discovered broken porcelain or glass behind a chair in the corner of the room. See the attached photo. There was also a small shard on the chair which I discovered first. - We are leaving all dirty dishes in the dishwasher, which we could not run given the lack of detergent. After writing this, I was offered a $60 discount to cover the parking fees, nothing more. I expressed that because of our experience I felt that we should have paid half as much as we did. I was then told that $60 off would be all they would offer. I never accepted. I would think twice before staying at any property operated by Ginosi Apartments.

Worst experience, bad ethics, do not book with this company! This company is not honest at all. I booked an appartment and had a really poor experience (see bellow). I posted a review and they will not publish it. Furthermore, you clearly see that the only google reviews are from the company itself. Here's the review I posted on their website: Next to the location, I have nothing positive to say about this company. 1. The checkin did not work. We were there before 6pm (which is still check-in time) but had to walk three blocks to get the key out of a key box. The code was not provided in advance so I had to call them. If you don't have a local cell phone that will be an expensive call! 2. We booked an appartment for three as I was travelling with two other friends. The appartment is listed for four people. But it only has one queen size bed. I slept on the couch. The sheets were not there and I had to look for them even if I paid the extra fee for the 4-people-appartment. There were also only 2 towels. 3. On booking.com it's listed as a cheap deal but there are lots of hidden costs. Everytime they charge you an extra of USD 120.- cleaning fees. In my point of view, it's a clear rip-off tactic they use and booking should ban them or not allow it. It's not listed transparently enough! 4. It was not very clean at all. Lots of crumbs on the couch and dust everywhere. The USD 120.- seem to be taken and just party invested in poor cleaning service.

The most incredibly awful company I've ever dealt with I had a confirmed reservation email which said the instructions to get the keys would be sent within 5 days before the reservation. Reservation was for next day, so I called their office which is in eastern Europe, ignore the local US number on their website, it's misleading. My reservation was again confirmed, I was told I'd get the instructions on how to get the keys for the place later that day. Just before midnight, I received a cancellation email saying the reservation has been cancelled! Called them up this morning and they tell me my payment was declined, and all apartments are now booked! My credit card is fine, my credit card company didn't contact me to let me know there was an attempted charge on my account which they blocked which would be the only explanation given they process payments in eastern Europe. Seems like they had no availability for this 'Confirmed Reservation' and decided to cancel for a make believe payment processing issue. Any self respecting company would contact the customer before cancelling if there was a payment processing issue. Please, please stay as far away from this company as you can, literally the worst, most misleading scam artists I've ever had the displeasure of dealing with. Will be monitoring my credit card activity closely as I see some unauthorized charges in my future after giving these people my details... Avoid like the plague.

a great away from home experience My girlfriend and I really enjoyed this apartment, Belltown. The bathroom, closet, kitchen, and bedroom was perfect. The unit came with a balcony with views of Downtown and the Space Needle. Past reviews claimed the neighborhood was bad. I can say we felt secure and had little trouble with homeless or additional trouble. Check in and out was SUPER easy. We enjoyed the rooftop common area for morning coffee drinks and even celebrated New Years with neighbors. Overall 5 out of 5 experience. As far as feedback we would have liked a softer bed and nicer bedroom blankets. Street parking was SUPER easy but would have preferred to park inside the building as there were plenty of spots in the garage and would have liked the option.