UNDISCLOSED $120 CLEANING FEE AND NO CANCELLATIONS ALLOWED Ginosi Apartments showed up as the best Seattle hotel rate on Expedia at $69 dollars per night. I booked a 2 night reservation and the next day I discovered that I had been billed $282. The reason provided was an undisclosed $120 cleaning deposit, which more than doubled the nightly rate. If Ginosi Apartments wants to charge $140 per night, they are welcome to do so. But ... Spoofing a lower rate, and concealing an exorbitant cleaning deposit in the fine print, while not allowing cancellations, demonstrates a very obvious desire to deceive. This business can't be trusted and I would caution any potential customers to avoid using a card that does not have fraud prevention. When they claim that the cleaning fee is disclosed in the "terms and conditions" fine print of the rental agreement, it may provide legal cover, but it does not conceal the intentional misrepresentation their rates, an intent that their "no cancellations" policy clearly demonstrates. ---------------------- Reply to Sean, Saying you are "sorry" and then blaming me for not finding a ridiculous $120 cleaning charge hidden in the terms and conditions is not an apology. Your no-cancellations policy combined with the hidden fee is a clear indication of your intent. If apartments have needs beyond hotel rooms then be honest and RAISE YOUR RENTAL RATES.

Terrible experience. My apartment was not *at all*as it had been described. It was dark and up against a (loud) construction site, and because of that I could never put the shades up. I was concerned, as a woman traveling alone, that the apartment was not safe as there was easy access to the balcony in an empty alleyway next to the construction site. But that wasn't the worst of it. The worst part was that there was a raging all-night party in the apartment upstairs and there was NO SECURITY in the building. Even after I called the office, the party raged on until 4am!!!! I decided to check out the next day because I did not want a repeat of the night before. I explained exactly why I was checking out. Ginosi assured me they would get back to me right away, but after 5 days and a few phone calls I still had not had the decency of any response. Finally I called today and their response to this incident was to offer 10% off my next stay. Seriously? That is not the best Ginosi can do. This company clearly does not care about their guests or their experience.

Terrible experience I stayed at 1111 Wilshire, managed by Ginosi Apartments. My family experienced many issues on the property, including the following (taken from correspondence to the apartment manager): - Hidden Parking Costs - When I booked our stay here, I read that there was limited on-street parking and we had the option of getting a space for $30, but what I learned at your leasing office is that there was NO overnight parking, so obviously I had no choice but to purchase a space for two nights. Avoiding this cost went into the choice of your property versus another. - Lack of proper bedding - When we arrived, we did not have full bedding for the cot and the futon. I had to call your office twice, the first individual saying that they would get back to me (they did not), the second individual saying they could get what I needed but I had to come pick it up because they were the only one in the office. Completely unacceptable that I had to get in my car and drive to get the rest of our bedding. - Quality of larger bed - I have found the quality of the mattress to be less than acceptable. My wife and I can actually feel the springs. It did not make for a good night sleep. - Lack of kitchen amenities - While I realize that most of your guests may not touch the kitchen, I have found the number of glasses and the lack of dish washing liquid or a scrubber brush less than acceptable. - Locks on door - This may not be helped and may only amount to a suggestion, but in comparison to a hotel, to have one single solitary keyed deadbolt without an additional chain or additional bolt that only I have access to on the inside was unsettling and did not give me a sense of security for my family. -In general, we don't find the apartment to be ultra clean and we just discovered the lack of a bath mat. -When using the toaster, I noticed there was a small electrical short that was making a spark. I immediately turned it off. I suggest you get rid of it before someone gets hurt. - Last night, we discovered broken porcelain or glass behind a chair in the corner of the room. See the attached photo. There was also a small shard on the chair which I discovered first. - We are leaving all dirty dishes in the dishwasher, which we could not run given the lack of detergent. After writing this, I was offered a $60 discount to cover the parking fees, nothing more. I expressed that because of our experience I felt that we should have paid half as much as we did. I was then told that $60 off would be all they would offer. I never accepted. I would think twice before staying at any property operated by Ginosi Apartments.

Amazing experience We just loved this Place! Travelling With Our 3 youngest Girls, 10, 12 and 16 years old this was Perfect, clean, big Apartment With everything we needed during Our 10 days vacation. the gym and the pool was perfekt, Short way to Universal Studio and all the typical Things you wanne visit as tourist and a big shoppingcenter, Wax Museum, Theater etc 2 minutes away. We are coming back, that's for sure

Worst stay of my life Walked into my room and found a man and woman who just had sex on my bed I payed for. Apparently they were all booked that night so I couldn't switch to a new room. I shared the futon with another 30 year old man.The next day they had some available so when I went to go switch rooms, the guy I saw in my room the night before turned out to be an employee. It took almost two weeks to get anything done about it. They offered me 80$ gift card to (external reference), and 10% off my next stay. Of course I will never stay again and I hope nobody else does either. I'm disgusted in so many ways. DO NOT STAY AT A GINOSI APARTMENT!