Very bad handling of the covid… Very bad handling of the covid situation. They were still accepting guests while only essential travel was allowed. And no sympathy for people who couldn't even get into the country of their booking due to flight cancellations. Would never book again.

Terrible experience. My apartment was not *at all*as it had been described. It was dark and up against a (loud) construction site, and because of that I could never put the shades up. I was concerned, as a woman traveling alone, that the apartment was not safe as there was easy access to the balcony in an empty alleyway next to the construction site. But that wasn't the worst of it. The worst part was that there was a raging all-night party in the apartment upstairs and there was NO SECURITY in the building. Even after I called the office, the party raged on until 4am!!!! I decided to check out the next day because I did not want a repeat of the night before. I explained exactly why I was checking out. Ginosi assured me they would get back to me right away, but after 5 days and a few phone calls I still had not had the decency of any response. Finally I called today and their response to this incident was to offer 10% off my next stay. Seriously? That is not the best Ginosi can do. This company clearly does not care about their guests or their experience.

Good value, nice building I stayed at the Ginosi Metropolitan Apartel. I was at first skeptical after reading all the bad reviews on here, but I am happy that I actually went for it. The building was clean, the location is very close to the walk of Fame stars and the view over Hollywood was just fantastic. There was no daily cleaning but that didn't bother me at all. It felt like it was my home and that is not a feeling one easily gets at hotels.

Dodgy Charged me again for my stay 1 month after we had left!!! Still trying to get money back. They claim technical error and immediate reversal was processed... Nothing has been reversed on credit card, plus now additional overseas transaction added to credit card!! NOT HAPPY GINOSI!

Amazing experience We just loved this Place! Travelling With Our 3 youngest Girls, 10, 12 and 16 years old this was Perfect, clean, big Apartment With everything we needed during Our 10 days vacation. the gym and the pool was perfekt, Short way to Universal Studio and all the typical Things you wanne visit as tourist and a big shoppingcenter, Wax Museum, Theater etc 2 minutes away. We are coming back, that's for sure