a great away from home experience My girlfriend and I really enjoyed this apartment, Belltown. The bathroom, closet, kitchen, and bedroom was perfect. The unit came with a balcony with views of Downtown and the Space Needle. Past reviews claimed the neighborhood was bad. I can say we felt secure and had little trouble with homeless or additional trouble. Check in and out was SUPER easy. We enjoyed the rooftop common area for morning coffee drinks and even celebrated New Years with neighbors. Overall 5 out of 5 experience. As far as feedback we would have liked a softer bed and nicer bedroom blankets. Street parking was SUPER easy but would have preferred to park inside the building as there were plenty of spots in the garage and would have liked the option.

Poor / terrible LA Apartment I recently stayed in a Ginosi apartment at 6533 Hollywood Boulevard in Los Angeles. We stayed in apartment 111 from 1st - 4th August. I have a number of issues that I would like to bring to your attention and feel you need to know about: 1. The apartment was spacious and airy however it had a terrible smell to it which resulted in us not wearing many of our clothes at our next destinations due to the smell that had got on the clothes from hanging in the wardrobe. It was stale and horrible! 2. The downstairs bar / night club having extremely loud music playing until the early hours of the morning resulted in us getting no sleep until it had closed. On one evening, the rooms and walls shook with the bounce of the music. This was completely unacceptable and not what you expect from a place you are paying to stay. 3. The cleanliness of the apartment lacked a lot to be desired especially when we were charged $120 cleaning fee. The floors were filthy and the bathroom had long hairs in the bath, shower and toilet from previous usage. The rim around the shower tiles was also clogged with dust as if it hadn't been cleaned for months. I feel this fee should be refunded at least as it wasn't clean. 4. Emails to the company to ask questions weren't replied to and still haven't been. 20.08.2016 2ND- REVIEW POST! MU REPLY TO THE GINOSI REPLY TO MY REVIEW: AFTER SIX DAYS FROM THE GINOSI RESPONSE I HAVE HEARD NOTHING FROM THE RESERVATIONS TEAM REGARDING MY PARTIAL REFUND. I HAVE SENT NUMEROUS EMAILS AND AM BEING RUDELY IGNORED! I CAN ONLY THINK THE INITIAL KIND RESPONSE SYMPATHISING WITH NY ISSUES AND OFFERING A PARTIAL REFUND WAS JUST LIP SERVICE TO FOOL PEOPLE READING THIS REVIEW PAGE INTO USING THIS COMPANY. IT SEEMS THAT THIS SO CALLED COMPANY IS SHAMBOLIC AND CLEARLY DOESNT CARE ANOUT ITS CUSTOMERS AND MAKES FALSE PROMISES AND RUDELY IGNORES THEM. WE WERE HAPPY TO ACCEPT A PARTIAL REFUND BUT HAVE HEARD NOTHING. I EXPECT A PROMPT RESPONSE OR I WILL HE TAKING THIS MATTER FURTHER!

Terrible experience I stayed at 1111 Wilshire, managed by Ginosi Apartments. My family experienced many issues on the property, including the following (taken from correspondence to the apartment manager): - Hidden Parking Costs - When I booked our stay here, I read that there was limited on-street parking and we had the option of getting a space for $30, but what I learned at your leasing office is that there was NO overnight parking, so obviously I had no choice but to purchase a space for two nights. Avoiding this cost went into the choice of your property versus another. - Lack of proper bedding - When we arrived, we did not have full bedding for the cot and the futon. I had to call your office twice, the first individual saying that they would get back to me (they did not), the second individual saying they could get what I needed but I had to come pick it up because they were the only one in the office. Completely unacceptable that I had to get in my car and drive to get the rest of our bedding. - Quality of larger bed - I have found the quality of the mattress to be less than acceptable. My wife and I can actually feel the springs. It did not make for a good night sleep. - Lack of kitchen amenities - While I realize that most of your guests may not touch the kitchen, I have found the number of glasses and the lack of dish washing liquid or a scrubber brush less than acceptable. - Locks on door - This may not be helped and may only amount to a suggestion, but in comparison to a hotel, to have one single solitary keyed deadbolt without an additional chain or additional bolt that only I have access to on the inside was unsettling and did not give me a sense of security for my family. -In general, we don't find the apartment to be ultra clean and we just discovered the lack of a bath mat. -When using the toaster, I noticed there was a small electrical short that was making a spark. I immediately turned it off. I suggest you get rid of it before someone gets hurt. - Last night, we discovered broken porcelain or glass behind a chair in the corner of the room. See the attached photo. There was also a small shard on the chair which I discovered first. - We are leaving all dirty dishes in the dishwasher, which we could not run given the lack of detergent. After writing this, I was offered a $60 discount to cover the parking fees, nothing more. I expressed that because of our experience I felt that we should have paid half as much as we did. I was then told that $60 off would be all they would offer. I never accepted. I would think twice before staying at any property operated by Ginosi Apartments.

Do NOT book Ginosi If I could give zero stars I would. I reserved 3 nights at one location. I was not informed upon check in that they had moved my building location. The new building did not have the amenities I booked. The next morning I received an email saying they couldn’t accommodate my entire stay and had to relocate me again. The next building had even less amenities than the first location they put me. It wasn’t even the room type I booked. Both nights we didn’t sleep because of the noise. It was so bad. Not to mention how hard the beds are. We left and don’t stay the third night. They refunded about half of the amount of the third night. Overall I will never ever book with this place ever again. I highly advise everyone else not to also. It was the very worst experience I’ve ever encountered traveling. I was traveling with my 18 month old and had to unpack and repack everything every night when all I wanted to do was stay in one location and enjoy swimming with my boy. That never once happened. And all they give me is a the run around that all they can offer is a partial refund for the inconvenience they cause.

Worst experience, bad ethics, do not book with this company! This company is not honest at all. I booked an appartment and had a really poor experience (see bellow). I posted a review and they will not publish it. Furthermore, you clearly see that the only google reviews are from the company itself. Here's the review I posted on their website: Next to the location, I have nothing positive to say about this company. 1. The checkin did not work. We were there before 6pm (which is still check-in time) but had to walk three blocks to get the key out of a key box. The code was not provided in advance so I had to call them. If you don't have a local cell phone that will be an expensive call! 2. We booked an appartment for three as I was travelling with two other friends. The appartment is listed for four people. But it only has one queen size bed. I slept on the couch. The sheets were not there and I had to look for them even if I paid the extra fee for the 4-people-appartment. There were also only 2 towels. 3. On booking.com it's listed as a cheap deal but there are lots of hidden costs. Everytime they charge you an extra of USD 120.- cleaning fees. In my point of view, it's a clear rip-off tactic they use and booking should ban them or not allow it. It's not listed transparently enough! 4. It was not very clean at all. Lots of crumbs on the couch and dust everywhere. The USD 120.- seem to be taken and just party invested in poor cleaning service.