Horrible Experience. ***Checking-In*** When I got to the address that was given to me during booking the hotel/apartment (after driving 9hours), there was no clear explanation that I had to go down to check in at another office. If it weren't for the gentleman running the downstairs bar I would have been left in LA with no room at 12AM. So I finally figured out how to check-in through outside codes and getting buzzed in (there is no office that you can just walk into) after all this I get hit with major hidden FEES!!! ***Hidden Fees*** I booked the room through Hotels.com and not once was the hidden "cleaning fee" of $120. explained to me. Not until time of check in. That fee should be included in the booking reservation, meaning instead of advertising $130 a night it should be $250 a night so people know exactly what they are paying. Also, they charged me $20 a night for parking but when I got to the parking lot they were charging only $10 (overnight).... So my $320 reservation easily added up to $500 (two nights).... all the codes that were given to me to get in the building were wrong, I had to wait another 30mins to get in (myself by calling with instructions given to me over the phone as there is no one the site to help). ***Service*** Not to mention when it was time to check out (which clearly stated 11am) 10am house keeping was nocking at my door. Of course like any other hotel I said not ready, no big deal I thought.... Until the manager and house keeper showed up at 10:55 and stood out side the door hovering, making sure that my family and I were out by exactly 11:am as if we did something wrong. I asked if I could please have an additional 10-15mins to gather my stuff and I was told NO! With that being said the manager and housekeeper didn't even know any of the codes to get into room. So I had to help them get into the room they just kicked me out of! *Location- Great. *Rooms- Beautiful. *Checking in- Horrible and Confusing *Customer Service- The worst I've ever experienced. *Company/Price- Will trick you into thinking your getting a good deal but will charge you hidden fees anyway they can!

Worst experience, bad ethics, do not book with this company! This company is not honest at all. I booked an appartment and had a really poor experience (see bellow). I posted a review and they will not publish it. Furthermore, you clearly see that the only google reviews are from the company itself. Here's the review I posted on their website: Next to the location, I have nothing positive to say about this company. 1. The checkin did not work. We were there before 6pm (which is still check-in time) but had to walk three blocks to get the key out of a key box. The code was not provided in advance so I had to call them. If you don't have a local cell phone that will be an expensive call! 2. We booked an appartment for three as I was travelling with two other friends. The appartment is listed for four people. But it only has one queen size bed. I slept on the couch. The sheets were not there and I had to look for them even if I paid the extra fee for the 4-people-appartment. There were also only 2 towels. 3. On booking.com it's listed as a cheap deal but there are lots of hidden costs. Everytime they charge you an extra of USD 120.- cleaning fees. In my point of view, it's a clear rip-off tactic they use and booking should ban them or not allow it. It's not listed transparently enough! 4. It was not very clean at all. Lots of crumbs on the couch and dust everywhere. The USD 120.- seem to be taken and just party invested in poor cleaning service.

Amazing experience We just loved this Place! Travelling With Our 3 youngest Girls, 10, 12 and 16 years old this was Perfect, clean, big Apartment With everything we needed during Our 10 days vacation. the gym and the pool was perfekt, Short way to Universal Studio and all the typical Things you wanne visit as tourist and a big shoppingcenter, Wax Museum, Theater etc 2 minutes away. We are coming back, that's for sure

a great away from home experience My girlfriend and I really enjoyed this apartment, Belltown. The bathroom, closet, kitchen, and bedroom was perfect. The unit came with a balcony with views of Downtown and the Space Needle. Past reviews claimed the neighborhood was bad. I can say we felt secure and had little trouble with homeless or additional trouble. Check in and out was SUPER easy. We enjoyed the rooftop common area for morning coffee drinks and even celebrated New Years with neighbors. Overall 5 out of 5 experience. As far as feedback we would have liked a softer bed and nicer bedroom blankets. Street parking was SUPER easy but would have preferred to park inside the building as there were plenty of spots in the garage and would have liked the option.

Worst stay of my life Walked into my room and found a man and woman who just had sex on my bed I payed for. Apparently they were all booked that night so I couldn't switch to a new room. I shared the futon with another 30 year old man.The next day they had some available so when I went to go switch rooms, the guy I saw in my room the night before turned out to be an employee. It took almost two weeks to get anything done about it. They offered me 80$ gift card to (external reference), and 10% off my next stay. Of course I will never stay again and I hope nobody else does either. I'm disgusted in so many ways. DO NOT STAY AT A GINOSI APARTMENT!