the cancelation policy means nothing. My cancelation policy said no show charge equal to one night stay, we were charged for the whole stay Flight was canceled and we couldn't arrive at the hotel for the first night. Tried calling the hotel booked through Travelocity. Hotel said Travelocity needed to cancel the Hotel or we would continue to be charged for all 4 days we had been booked. I Called Travelocity they originally said we would be charged for the first night but later changed their mind and said we were being charged for the full 4 nights. Our cancelation policy stated no show penalty equal to one night hotel charge. they were notified before our stay started and they still charged us the full amount. The flight cancelation was not our fault. don't work with a travel company (Travelocity) who won't work with you when travel interruptions happen.

When finding any flights When finding any flights, don’t go through any third party company. Just go to the actual airline website or use google for your search. Travelocity policies sucks and dealing with their customer rep also sucks. There’s always an excuse. They will tell you to contact the airline for anything they won’t give you even though you bought the flight ticket with them. Don’t use Travelocity or else you’ll regret it.

Spam email They sent me a email that said they have under $200 flights I checked immediately they don't have under $200 dollar flights. I called to ask what is going on and was told flight prices can change without notice. The amount of time between me getting the email and checking flight prices was 5 minutes. Travelocity is nothing but spam email and a dishonest company.

Run away from them Run away from them. They care only about the money. If anything happens, it's your problems....I book with them for a round trip with air transat and porter. Plane was canceled with no information, no voucher, no hotel. I wasn't able to get a refund. They said it's not our fault, it's air transat. Then air transat said it's not us,it's porter. Then porter said it's not us,it's air transat. And travelocity said the same, it's not us it's them, but we are going to give a refund....it's B.S ,no refund, no help, nothing. My husband had to drive 14 h total( 7 for go and 7 for coming home) for picking me at the airport. I wasn't the only one passenger left SO, RUN AWAY FROM TRAVELOCITY, AIR TRANSAT AND PORTER. Don't get screwed by them. At the end, you don't save anything by booking with them.

To be honest this company could be… To be honest this company could be possibly ok if only it stated clearly it’s prices are in US dollars, if only it offered a refund for travel insurance if a flight is cancelled, and number three if only it communicated clearly as soon as flights are cancelled by airlines. As it was, I had to call to get an update and then had to rebook through the airline while at same time being told the refund for cancelled flight would take a week to process. If I had booked directly w airline I wouldn’t have to pay again, I’d just use my credit. All in all it was just a stressful hassle to use this third party. Never again for me. I learnt my lesson that is for sure.