Avoid - Avoid - horrendous and dishonest customer service Avoid - horrendous and dishonest customer service. Before booking my flights, a Turkish Airlines customer service representative provided crucial information that was incorrect. Based on the information we were provided, we booked flights worth £1300 that aren't suitable. I've contacted their customer service multiple times via phone and email in an attempt to resolve this situation and they've been useless, seemingly incapable of understanding the situation and replying with stock responses that show they haven't read or understood my emails. I've provided a straightforward solution for them to resolve this situation many times now but they have never addressed this directly. Turkish Airlines certainly have some cheap connecting flights but with such poor and misleading customer service you have to ask yourself if it's worth it? My advice is that it isn't - book with a reuptable airline that will provide accurate and honest information prior to commiting to expensive and non-refundable flights.

Worse airlines ever Worse airlines ever , I would rate it 0 . My flight was delayed and i missed my connecting flight when i went to their desk in istanbul i was greeted with annoyed staff very unprofessional and rude , i was stucked in istanbul for 16hrs coz they said there was no flight available for 2 days coz of eid. Turns out there was a flight in the morning , so i endedup buying a ticket from Istanbul to london for £600+ including my baggage fare . When i came Uk and emailed them they said ive bought the ticket from the agent not them , what the fk? i sent them the reciept picture of the transcation i bought from them but they are still saying i bought the ticket from agent ?? Avoid buying tickets from this airline . Id rate it -0 if i could

Terrible service, rude and unmannered flight attendants Terrible service, rude flight attendants giving me commands and orders as if they are my boss. Paid for premium economy but they made an error and switch my seats to the back and were rude about it, I have video proof, do not fly on this embarrassment of an airline. Especially racist on flights to Africa, i am done with this airline

Best Airlines Best Airlines, The staff is always helpful and cheerful It's the company I take the most to go to Turkiye from France. The food is always nice, I recommend 100%

This company seems to like lying to… This company seems to like lying to avoid accountability. It's shameful and the fact that few days ago they were saying one thing, and now to avoid refunds they're saying another