DO NOT FLY WITH EGYPT AIR - they will screw you The absolute worst company I have ever dealt with. I booked my flight 4 months in advance. Then with 2 weeks remaining, they change my connecting flight to leave me stranded in Cairo for 2 days and missing the wedding I was attending. Their 24hr customer service line doesn't exist, and they don't offer a full refund because they "tax" you for cancelling (which for me was over 100 euro).

Disgusting Customer Service Hanan is one of the rudest agents I have ever come into contact with. From the start of the phone call attitude was prevalent and I wasn’t able to properly ask any of my questions or concerns without her constantly saying “you should have said that from the start”. Completely inappropriate, disgusting, and unprofessional. I recorded the entire phone call and will be reporting her. I asked if she speaks Arabic and she said she does not, however, based on her accent and her name it is clear that she does speak Arabic.

Stay away at ALL costs I give one star, because you can't give zero stars They make it impossible to get a human being, on purpose (saves them $$) and they don't respond to emails Thier "customer service " is a joke I am currently stuck in Egypt, their website won't let me download my tickets - wr are supposed to leave tomorrow and their "customer service hotline- is an answering machine message that says they are closed.... Stay away at all costs

Egyptian and not proud to call this… Egyptian and not proud to call this Company our national airline - their customer service is the worst u could ever receive .. Even when u ask for a supervisor - you receive the same bad service. Mohamed Qattan floor manager is not helpful and unprofessional. Shame on you!

Never again traveled with Egyptian Air four times last week 1-. When you give your luggage, there is no respect for the priority of the business class. 2-when you were riding on the bus to the plane, they put us on an old, non-air-conditioned bus in high heat, with more than seventy people with us. We thought we were on a bus in India. Thirdly, the business class cafeteria in Cairo does not fit this name. Dirty and the service is very bad