Vladimir Aleksov
LBBait and switch Egyptair This airline is a scam. They practice bait and switch. I bought 2 tickets from Toronto canada to Beirut Lebanon. The reservation allows 2 checked in luggage for each person. At the check in counter they claimed that they changed their policy and only allowed one checked in luggage per passenger although the reservation clearly shows 2 luggage per passenger and they wouldn’t let us check in unless we pay $300 for the second luggage. We ended up paying $600 for the 2 additional luggage. This is clearly a highway robbery. The service was dismal and the staff was extremely rude and unprofessional! Stay away from this crooked airline at any cost.
Miko Rub
GBThieves Maybe the airlines are honest, but Egyptair duty-free at the airport in Hurghada is one big group of thieves. Don't pay with any visa debit card because you will be robbed
Lali
GBWaiting for a refund from Egyptair since October 2023. I and my daughter booked Egyptair to Abuja, Nigeria through Booking.com in July 2023 to travel in December 2023. But had to cancel both flights in October 2023. And Egyptair is yet to refund our money as they promised a full refund. Every time I called Booking.com we were told they haven't heard from Egyptair.
Greg Knox
GBStay away at ALL costs I give one star, because you can't give zero stars They make it impossible to get a human being, on purpose (saves them $$) and they don't respond to emails Thier "customer service " is a joke I am currently stuck in Egypt, their website won't let me download my tickets - wr are supposed to leave tomorrow and their "customer service hotline- is an answering machine message that says they are closed.... Stay away at all costs
Daniel M
IEDO NOT FLY WITH EGYPT AIR - they will screw you The absolute worst company I have ever dealt with. I booked my flight 4 months in advance. Then with 2 weeks remaining, they change my connecting flight to leave me stranded in Cairo for 2 days and missing the wedding I was attending. Their 24hr customer service line doesn't exist, and they don't offer a full refund because they "tax" you for cancelling (which for me was over 100 euro).