If you land in cairo as a transit… If you land in cairo as a transit passenger then be prepared for rude obnoxious ground staff. Especially in security who talk to customers like peasants with contempt and in a condescending tone. No organisation its a complete shambles. They have 1 scanner and search customers causing them discomfort and also strip babies away from parents. Absolutely shocking kind of attitude and horrible nasty people. The flight itself was OK but the ground operations is pathetic .

DO NOT FLY WITH EGYPT AIR - they will screw you The absolute worst company I have ever dealt with. I booked my flight 4 months in advance. Then with 2 weeks remaining, they change my connecting flight to leave me stranded in Cairo for 2 days and missing the wedding I was attending. Their 24hr customer service line doesn't exist, and they don't offer a full refund because they "tax" you for cancelling (which for me was over 100 euro).

Waiting for a refund from Egyptair since October 2023. I and my daughter booked Egyptair to Abuja, Nigeria through Booking.com in July 2023 to travel in December 2023. But had to cancel both flights in October 2023. And Egyptair is yet to refund our money as they promised a full refund. Every time I called Booking.com we were told they haven't heard from Egyptair.

Thieves Maybe the airlines are honest, but Egyptair duty-free at the airport in Hurghada is one big group of thieves. Don't pay with any visa debit card because you will be robbed

Hope to never again have to fly with them…a bunch of entitled people doing whatever they want to poeple’s goods… Below is my complaint to them just o get a brief idea of what happened. They didn’t answer for a very long time, sent a bunch of reminders and called them various times. Then they transferred the case to Egypt Air Budapest which answered even slower. They did a poor evaluation of the damage and decided to refund me 92€ in the local currency of Hungary (forints). They asked me to fill out the same document and have witnesses sign it 4 times. They changed the currency and made many mistakes. I only got the money a week ago, so after 4 and a half months. Hope to never again have to fly with them! They treat customers bad, destroy their suitcases and don’t care afterwards, pay a lousy amount of money to fix a super expensive suitcase… “Dear Egypt Air, Without making this complaint too long, I’d like to mention that: My luggage hasn’t arrived on the 30.11.2023 in Sharm and it was delayed. I only recovered it after almost 24h, so I spent the day in the same clothes, with no toothbrush, no hairbrush and so on. My luggage arrived destroyed. Somebody broke the lock. This is a new Samsonite suitcase (700€ in value) which is now destroyed (both because of the lock, but also because of the scratches). I demand urgent compensation and solutions for both cases. Please treat this case as an urgent matter as I’m often traveling and I need my suitcase in perfect condition.”