Thieves Maybe the airlines are honest, but Egyptair duty-free at the airport in Hurghada is one big group of thieves. Don't pay with any visa debit card because you will be robbed

Egyptian and not proud to call this… Egyptian and not proud to call this Company our national airline - their customer service is the worst u could ever receive .. Even when u ask for a supervisor - you receive the same bad service. Mohamed Qattan floor manager is not helpful and unprofessional. Shame on you!

Egypt air cannot be trusted to operate the flights you purchased, total unreliable. Egypt air unexpectedly cancelled our Rome Cairo flight and then rebooked us on an earlier flight that we could not make. Trying to get a full refund for their change has been impossible. No one answers their reservation numbers and they don’t return messages left on their answering machines. Ultimately we had to cancel on line and we are now fighting to get our trip refunded for a change they made. Apparently they feel that once you’ve booked their airline, when they provide the flight is independent of what you thought you purchased.

Worst airline ever rude people Worst airline ever rude people I am writing to express my extreme dissatisfaction and distress regarding a recent incident that occurred during my travel with EgyptAir. , and I had a flight from Madrid to Abu Dhabi with a layover in Egypt. During my transit in Egypt, an employee named Mohamed Hisham Samir subjected me and my pregnant wife to a highly distressing and unacceptable ordeal. Mr. Samir demanded money from me in exchange for allowing me to board my connecting flight. When I refused, he threatened to prevent me from boarding the flight altogether. Despite having passed through Madrid with no issues regarding my baggage if i have issue they could stop me in my residence country madrid so i could do something this is prove i didn’t exceed my wight , Mr. Samir insisted that I pay $130 before allowing me to proceed. He even went as far as to demand that I return to the check-in counter before passport control, which was impossible given the circumstances of my transit. Throughout this ordeal, Mr. Samir displayed a reprehensible attitude, shouting and behaving aggressively towards me and my pregnant wife, who was left in tears due to his appalling conduct. Despite my attempts to reason with him and explain the illogical nature of his demands, he remained obstinate and refused to cooperate. Eventually, a finance representative intervened moments before my flight departure, coercing me into making payment via card without providing a receipt. Furthermore, Mr. Samir demanded sensitive personal information, such as my card details, adding to the already distressing nature of the situation. This entire experience was not only traumatic but also potentially harmful to the health and well-being of my pregnant wife and unborn child. It is utterly unacceptable for EgyptAir employees to engage in such behavior, especially towards passengers who have done nothing to warrant such treatment.

Stay away at ALL costs I give one star, because you can't give zero stars They make it impossible to get a human being, on purpose (saves them $$) and they don't respond to emails Thier "customer service " is a joke I am currently stuck in Egypt, their website won't let me download my tickets - wr are supposed to leave tomorrow and their "customer service hotline- is an answering machine message that says they are closed.... Stay away at all costs