If you land in cairo as a transit… If you land in cairo as a transit passenger then be prepared for rude obnoxious ground staff. Especially in security who talk to customers like peasants with contempt and in a condescending tone. No organisation its a complete shambles. They have 1 scanner and search customers causing them discomfort and also strip babies away from parents. Absolutely shocking kind of attitude and horrible nasty people. The flight itself was OK but the ground operations is pathetic .

Stay away at ALL costs I give one star, because you can't give zero stars They make it impossible to get a human being, on purpose (saves them $$) and they don't respond to emails Thier "customer service " is a joke I am currently stuck in Egypt, their website won't let me download my tickets - wr are supposed to leave tomorrow and their "customer service hotline- is an answering machine message that says they are closed.... Stay away at all costs

Egyptian and not proud to call this… Egyptian and not proud to call this Company our national airline - their customer service is the worst u could ever receive .. Even when u ask for a supervisor - you receive the same bad service. Mohamed Qattan floor manager is not helpful and unprofessional. Shame on you!

Avoid this terrible airline I'm stuck in tokyo with no way of booking seats or check-in. because Egyptair decided to change my flights but not put it on my booking, and when you message them they tell you to email them 24hours before the flight to find out if you have a seat. I will never use this airline again.

Absolutely absurdly bad service Absolutely absurdly bad service. Bought tickets through their website, directly. Flights were moved and I was never informed. On my way to Tokyo, flight from Copenhagen to Cairo moved 1hr, and flight from Cairo to Tokyo cancelled. I was informed when I arrived at the airport. When checking for the way back, the flight from Tokyo to Cairo was moved 2 days forward, but the leg from Cairo to Copenhagen remained the same, which means I wouldn't make it. Are you kidding me? Trying to call their office on a Thursday, business day, 13:00, and no one picks up. 30min ringing already. Reservation number: OMDE72