This should be easy....BUT I have been unable to do what should be a simple process. I've created an account and then it doesn't exist. It took me 3 days to create an account because they would send the OTP 11 hours after I asked and then the screen was timed out. Ugh!!! I finally got up to uploading a picture and accidentally x'd out and poof all is fine and I must create an account again. So frustrating.

Absolutely ridiculous This is the worst service I've ever dealt with! Taken me days to do this with stupid pjeg format! I wanted to go visit family and have a holiday ! I will not be going! Kenya you are going to lose tourism though this ridiculous system!! No one at the embassy to help and no one to speak to over the phone as they don't answer! Lost over 2000 in tickets and ruined my Christmas holiday! Horrendous!!!

Terrible e-visa system lead me to lose… Terrible e-visa system lead me to lose my flight. Calls to London office yielded nothing, in the end I lost funds for my airline ticket. I should have been at Mombasa enjoying my holiday now. Ridiculous..Thankfully, Morocco does not ask for visa from British people, so I am instead heading there tomorrow!!

We did not need to buy this service The service took 3 days regardless of how much I paid for 1-day turnaround. As it turns out Kenya has on-site visas for less than $60 US. The international agent laughed at me for buying these visas. The information was listed in his computer, so the application was complete; but I did not know it was complete until I was at the border.

Worst visa application website ever Worst visa application website ever. Constantly errors out and loses connection. After numerous attempts to apply we finally got an approval for our evisa but the actual evisa PDF was missing. It has been a nightmare using this website. Just go back to issuing visas at the airport.