Very happy After reading the reviews, I had little hope in the system but my experience was not too bad. The actual process of applying for the visa is quite difficult. It took me ages to try and get the pictures I needed to send small enough for the system to accept it and the whole process of applying took about an hour. However, I sent it in the afternoon and was approved the next morning. I was due to fly the next day so perhaps that was the reason they approved it so quickly.

System looks simple, but does not work System looks simple, but you get stuck on the selfie section: I got a selfie, select the photo to use, but the system does not allow you to move beyond that. The 'take a selfie' trigger keeps showing up as an error.

Kenya eEvisa: From 3rd world to 4th world No confirmation mails of received application. 5 days later still not debited my account, don’t know if payment even went actually through. Can’t contact anyone to find out. Ridiculous questions (eg, Parents names and status) yep…Dad, dead. Well that was a help! You are the Fawlty Towers of immigration departments. In comparison: New Zealand- done in 48 hours.

I’ve had similar issues to others as… I’ve had similar issues to others as stated below. I’ve had my visa approved but not included on the confirmation email. My partner keeps getting blocked. The website keeps crashing. No answer to emails , messages or phone calls . What are we supposed to do now. Can someone from Evisa. Kenya get in touch please? In contrast the Tanzanian process was easy and efficient.

Absolutely ridiculous This is the worst service I've ever dealt with! Taken me days to do this with stupid pjeg format! I wanted to go visit family and have a holiday ! I will not be going! Kenya you are going to lose tourism though this ridiculous system!! No one at the embassy to help and no one to speak to over the phone as they don't answer! Lost over 2000 in tickets and ruined my Christmas holiday! Horrendous!!!