KHC don't answer phone calls, emails and letters. My experience is long. I will include a link to my bad experience below. Please see my complaint on Youtube at Qande Channel. The title is "Lost in Communication: Our frustration with the Kenya High Commission London" .

We did not need to buy this service The service took 3 days regardless of how much I paid for 1-day turnaround. As it turns out Kenya has on-site visas for less than $60 US. The international agent laughed at me for buying these visas. The information was listed in his computer, so the application was complete; but I did not know it was complete until I was at the border.

dont waste you time with the evisa tried visiting the country, and find out I needed a visa, I tried going through process and find it obnoxious at best, the amount of unnecessary information request is laughable. I will never step foot on this country while the requirement for entering stay as they are.

Referred visa Am a Somali citizen who lives in UK .I applied for a Evisa online paid the 10 fees since it’s a referred visa.I called to ask for update since it’s 3 weeks past and referred visa take 14 days to be approved or rejected.they told me to apply for another one and am wondering why should I pay for a second fee and my time is wasted.they never reply to emails.

Incompetence No customer service for visas nobody at the embassy answers the phone !!!! ! My mother lost her holiday ticket due to Kenyan embassy incompetence ! They changes the visa rules and no customer service for the elderly that don’t have computer skills . Go on holiday some other place !