BEWARE before you rent from Corolla… BEWARE before you rent from Corolla Classic Vacations by Vacasa!!!! “Cancellation Policy: If you cancel within 24 hours of booking, you'll receive a full refund. After that (unless stated otherwise in the home description and unit-specific terms), if you cancel 30 or more days before the first night of your reservation, you'll receive a refund of any rental payments you've made, minus the booking fee.” We reserved a beach house in June 2022 for the next year June 2023. My first payment was $4226 and another payment due in 2023. I cancelled that reservation 6 weeks later. They charged me 10% of my total bill $803. That’s some “booking fee” for them considering the house was only off the market 6 weeks one year in advance.

A Failure of the Rental Company! Our Thanksgiving Week rental was as though we were left to fen for ourselves as NO ONE at the agency answered the phone or returned our recorded messages. A plugged drain in the master bedroom shower made its use impossible, added to several light fixtures requiring bulbs, and more! I will not recommend your agency as it is now March and this is the first time you requested feedback!!!

The prices are reasonable The prices are reasonable, and nice locations, but the last 2 years we felt the homes were not cleaned well before our arrival. Last year we had to call them to come back and vacuum.

They Have the House We Like We rent a beach house each year. For the last several years we have used Corolla Classic Vacations to rent the same house. The first time we used Corolla Classic Vacations things were great. Then Wyndham took over and we've had struggles with payment processing and timeliness of communications. We like the house, so we're going to stay with Corolla Classics as long as the house does, but once the house is gone we will find a new rental agency.

Whispering Pines 9 We have been going to Corolla Light for the past 20 years. We recently stayed at Whispering Pines 9 and were very disappointed. Stove wasn’t properly cleaned and caught on fire. 1980s refrigerator took 3 days to make ice and cool below 40 degrees and that was after the technician hard reset it. Hot tub never worked for the whole week. Property abuts route 12 and it is the only house that the trees either died or were cut down. The only positive of the house it came with a beach storage locker, which was needed as it is far from the beach.